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docjvt
United Kingdom

9 wonderful nights in November 14

Review of Amari Phuket
5.0 of 5 bubblesReviewed 10 Dec 2014
We first visited this hotel for 4 nights in October 2013 when it was undergoing major renovation work and less than half of the hotel was in use. Despite this, the location, rooms, staff and overall experience were sufficient to compel us to return to the revamped hotel for a longer stay earlier this year.
We were not disappointed; the hotel had tripled in size with a fabulous new reception area, new bars, restaurants and an additional pool. Everything good from our first trip was still there together with many enhancements.
Our friends were visiting Thailand for the first time and were amazed by the quality of experience at the Amari Phuket. Jokingly we tried to find fault and could only come up with the lack of a full length mirror in the rooms and the underuse of the beautiful jetty which is a short walk along a tree lined coastal path from the main hotel buildings!
We did not encounter a single instance of less than perfect service from all the staff and always with a smile.
The food is excellent and good value, and there are several very popular "happy hours" throughout the hotel bars.
The Amari is ideally located with great views and is just a 20-30 minute walk from Patong or 200THB by tuk tuk - close enough when you want the hustle and bustle of the town but sufficiently distant when you don't.
A big thank you to Pierre and all the staff at the Amari Phuket for a memorable stay, and the day after we landed back in the UK I was online planning for when we might return!!
Date of stay: November 2014
Trip type: Travelled with friends
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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AmariPhuket, Manager at Amari Phuket, responded to this review
Responded 14 Dec 2014
Dear docjvt,

Many thanks for the wonderful review of our property.

We are delighted to learn that you enjoyed all the features of the hotel including our great location, hotel products and facilities.

Thank you again for sharing your experience. We look forward to personally welcoming you back to your “home” in Phuket in the near future.

With kind regards,

Tipaporn Koonphol
Deputy General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 10 December 2014

It justs gets better just back from our 12th visit to Amari Phuket. They are forever tweeking & changing things for the better. On arrival greated @ reception by our first names, then greated personally by Pierre general manager very genuine and natural. The staff are this hotels crown jewels they are like a family group and we had the pleasure to have been invited into their family circle.from security staff, gardeners, pool staff,chamber maids, bar & resteraunt staff, bell boys, reception staff and too many others to mention. Phil head chef, Monticha, Vena,& head sous chef add that magic touch. If God & Buddha keep us well we hope to see you all next year! Kop coom kap!
michael& shirley belfast ireland

Date of stay: November 2014
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank michaelmcb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AmariPhuket, Manager at Amari Phuket, responded to this reviewResponded 11 December 2014

Dear michael mc b,

Thank you for taking the time to share another very kind review during your recent visit.
As valued returning guests, it is wonderful to know that we continue to not only meet but also exceed your expectations.

Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back personally to your “home” in Phuket in the near future.

Yours sincerely,

Tipaporn Koonphol
Deputy General Manager

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Reviewed 10 December 2014 via mobile

Was lucky enough to spend seven nights for our honeymoon here and it was amazingly beautiful from the friendly and helpful staff to the spectacular views. Just far enough out of patong for some nice peace and quiet lovely food as well hope to be back soon

Date of stay: December 2014
Trip type: Travelled as a couple
Thank Scott K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AmariPhuket, Manager at Amari Phuket, responded to this reviewResponded 11 December 2014

Dear Scott K,

Thanks for selecting Amari Phuket and, we are delighted to learn you enjoyed a fantastic stay.

We sincerely appreciate you taking your valuable time writing to us about your experience. Thank you for your great comments about the view and the staff.

We all look forward to welcoming you back to Amari Phuket in the near future.

Yours sincerely,


Tipaporn Koonphol
Deputy General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 December 2014

Thank you for unforgettable moments - great rooms, excellent location, two good restaurants a beatiful spa and outstanding service!

Five minutes walk from the noisy Patong Beach, and you are in your own paradise....

Klang in Sea Bees dive shop at the hotel completed the great impression. Really helpful and serviceminded - always smiling ;-)

We are already looking forward to our next stay!

Thomas & Hege

Date of stay: November 2014
Trip type: Travelled as a couple
1  Thank thomaswT1754GU
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AmariPhuket, Manager at Amari Phuket, responded to this reviewResponded 11 December 2014

Dear Thomas W,

Many thanks for the wonderful review of our property.

We are delighted to learn that you enjoyed all the features of the hotel including our great location, hotel products and facilities.

Thank you again for sharing your experience. We look forward to personally welcoming you back to your “home” in Phuket in the near future.

With kind regards,

Tipaporn Koonphol
Deputy General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 December 2014

Definitely the best hotel in Patong. Walk up to the hotel is a little steep (if you are unfit, it's going to be a struggle). Everyone at the hotwl was so friendly and helpful and welcoming. The view from the room was amazing as was the view from the breakfast/dining area. The tailor (Mike) was excellent (though more pricy than in town -you do get what you pay for), the work was really good - I had two jackets and two shirts made.

Date of stay: December 2014
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Seelendran
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AmariPhuket, Manager at Amari Phuket, responded to this reviewResponded 11 December 2014

Dear Seelendran,

Thanks for selecting Amari Phuket as your preferred holiday destination during your recent visit to Thailand.

We sincerely appreciate you taking your valuable time writing to us about your experience and, we are very happy to learn you enjoyed your stay. Thanks for the great comments about the view and the friendly staff.

We all look forward to welcoming you back to Amari Phuket in the near future.

Yours sincerely,


Tipaporn Koonphol
Deputy General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 December 2014

Just returned from Phuket having spent 6 nights at this wonderful hotel, my wife and I celebrating a second honeymoon of sorts, had a fantastic room with direct ocean views, nice to listen to the waves at night. The Hotel has wonderful facilities with one of the best outdoor bar areas we have seen, staff were super friendly and extremely helpful, we were not flying out until 9pm on day of check out but the manager personally showed us to their waiting lounge area which has shower and locker facilities which are 5 star in itself, overall this is one if not the best place we have ever stayed in and we will be back for sure, close enough to Patong Beach for a trip down for a few drinks and a meal etc but far enough away to come back to the peace and tranquillity of this hotel. Highly recommended.

Date of stay: November 2014
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
4  Thank Adam D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AmariPhuket, Manager at Amari Phuket, responded to this reviewResponded 9 December 2014

Dear Adam D,

Many thanks for the wonderful review of our property.

We are delighted to learn that you enjoyed all the features of the hotel including our great location, hotel products and facilities.

Thank you again for sharing your experience. We look forward to personally welcoming you back to your “home” in Phuket in the near future.

With kind regards,

Tipaporn Koonphol
Deputy General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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