We stayed at Citin Plaza for 3 nights in Aug 2012 & absolutely loved the place. Though it may be a short duration to judge the hotel, in our opinion it was very well maintained with polite & courteous staff. The hotel is new & tastefully decorated, & has free internet usage. The rooftop pool is amazing. Though individual rooms do not have a view but actually face another building, the room we had was pretty cozy, clean, with a beautiful bath. We enjoyed our stay here immensely. We do have a few suggestions for improvement though:
1) As the hotel is located around 20 mins walk from the Patong beach & market, the shuttle frequency should be increased to atleast one round each hour.
2) The breakfast buffet should be enhanced to include more vegetarian & eggless options too.
3) The reception staff has difficulty with English & needs to improve on it considerably. Miss Joy, though was a welcome relief & the perfect host. She understood & effectively executed on any requests or issues we had.
4) None of the hotes we stayed in Thailand seemed to have a wall clock or a desk alarm. It would be nice not to lose track of time in between all the day tours & beach visits.
All in all, it was a very good experience staying at the Citin Plaza.More
- 011 91 0008000501395
- Free Wifi
- Free parking