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“Choose Super Diver, you won't go wrong.. trust me !!”
Review of Super Divers

Super Divers
Ranked #1 of 40 Tours in Patong
Certificate of Excellence
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Owner description: Super Divers Phuket PADI 5 Star Dive Center offers free Super Divers t-shirts and extra dives with all PADI dive courses, great customer service, small groups, free private tuition, competitive prices, and an excellent refund policy. Full range of Phuket diving day trips for certified divers. The best dive sites like Phi Phi and Racha Noi included with all PADI courses! Our PADI open water course includes six dives instead of the standard four dives. No experience needed for the one day PADI discover scuba diving, and you can even try first in the pool for free! Great for children aged 10 or over, and even non-swimmers can dive. All our staff are carefully selected for their experience, patience, and friendliness. Super Divers also offers a large selection of Similan liveaboards to suit all budgets. We use the best dive boat in Phuket which has an onboard chef, breakfast and lunch are freshly prepared, and refreshments are served for free all day. We have a fast email response time with personal replies, and we answer your questions. Others might try and copy us, but we are the original Phuket dive center to base our business on offering fantastic customer service. Super Divers Phuket - Run by divers, for divers!
Useful Information: Bathroom facilities, Activities for young children, Activities for older children, Wheelchair access
Reviewed 27 August 2016

I found Super Divers from TA. I initially contacted three top listed dive ops in Phuket as listed in TA. 2 replied, 1 replied too late. So here's my full account of our experience with Super Diver.

The Booking Process...
was fine & smooth.
What made me chose them initially was not only their being top ranked in TA, but also for their flexibility in course offerings.
We came to Phuket to take our PADI Open Water cert whilst previously having done a Discover Scuba Dive (DSD) program in Bali. We were looking for a dive center who could give us credit for our DSD. None is willing to do that but Super Diver.
One purpose is to shorten course time, because we dont have many days in Phuket.
So instead of doing the Open Water (OW) course in three days, we could condensed it into 2 days. That was a great bonus as we spent the other day not diving, but to travel around Phuket :)
Another purpose is to save some course fee. So this was one of the main reasons we chose 'em.

The Customer Service...
was top notch.
We are the only clients that were given sea sick tablets among many others, without us having to ask.
Super Diver is the only one on the dive boat to do that, other dive clubs didnt do that to their clients unless sea sickness is well evident.
This made us slept really well up to the dive spot. Ready to jump :) We love this touch!

In the morning before the class session, we were picked up by a taxi promptly. So as on the dive day.

Their refund policy was also among the most flexible for us clients.. go check 'em out on their website to learn more. They also didnt charge for the Paypal credit card fee. So we can save more too here.

The Instructor...
was trully excellent !!
Meet Jon "The Neptune" Walsh.. our instructor. Btw, the Neptune nickname is what I like to call him because he grow his hair & beard much like Neptune, God of the sea :)
& perhaps the most important of all when taking any course is the instructor himself.. right??
We had just the two of us to an instructor, so its a low 2:1 ratio. That gave us plenty of time to learn, ask & practice. & we love this.
Jon, is a great instructor. He explained many complex things & make 'em simple. Many things didnt quite make sense to us & he did make his effort to give examples & demo in a simple ways.. such as using plastic bag to explain about descent or explaining the difference between the many ascend techniques which are similar yet different.. we love his approach.
We also love his sense of humor. Jon is a very funny guy & he kept us entertained pretty much for the duration of our trip.
One thing he did not have ample enough is perhaps patience. There were one or more skills that we didnt do well on the sea. His words were direct & somewhat sting. We did really well in the theory part, which he was very happy too. We also did well in the pool session. But only on the sea, that we didnt perform as well as he had expected perhaps. But again, he returned to his funny mode pretty fast. This is the only turn down point for us; everything else was just fine.
We especially love the extra service provided by Super Diver instructors, where they would bring their own camera for us, taking our photos & videos. Even at an extra 1000 baht cost, the memories are beyond measure.
Jon took many many beautiful pics for us & so glad to pay him for his effort.

The Dive Site.. Racha Yai & Racha Noi...
have clear blue water with excellent visibility. Great for selfies too ;)
We initially chose Phi Phi dive sites, but due to weather situations, the sites have very poor visibility & Jon advised to opt for Racha instead.
In hindsight, Phi Phi sites are known to be more challenging than those of Racha. Having enough trouble while learning in Racha made us grateful that we didnt choose Phi Phi & is also a great reason to return to Phuket next time for Phi Phi :)
Racha islands, as we mentioned, did have great visibility but THAT'S IT !!
The aquatics life are not that colorful & the corals are not that beautiful either. Great sites though for beginners like us.

The Dive Equipment of Super Divers..
are in excellent & clean conditions.
We dove with few other companies in Bali & they really fall short to Super Divers.
The regs are clean. The wetsuits are still very pretty with their logo on it too.

The Overall Experience...
was fantastic.
The dive boat, Mermaid MV, was alright. Enough food for the whole day. Never having shortage. Food is just basic though, nothing too fancy.
The Thai boat crew were helpful too; they helped us with our gears & gave us hand when we exit the water.
On the way to Racha islands, the sea was very wavy, understandable being this is the monsoon season. Sea sickness tablet will be a great idea if you are prone to one.

So there you go... we are not hesitate to recommend Super Diver for your dive trips if you are in Phuket.
Will we come back to dive with them again if we're back in Phuket ?... BIG YESSS

thanks Jon "The Neptune" Walsh.. & peace yahh.. stay HAPPY with a wink (just like you often do)..
and thanks the whole Super Diver team
you guys are awesome...

thanks for reading this long writing! if you find this review helpful & interesting, pls kindly click the "thanks" button to help me be more encouraged to write :))

cheers,
MAX

Thank Maximus L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SuperDiversPhuket, Public Relations Manager at Super Divers, responded to this reviewResponded 31 August 2016

Hi Maximus, Thank you for your very detailed review of your scuba diving experience in Phuket with Super Divers. Such detailed information helps people make informed decisions on which dive company to choose when they come to Phuket, whether that be flexibility, ratings, instructors etc.. so thanks again. We are happy that we could help to reduce your diving by one day in this instance, we often upgrade customers who have taken a Discover Scuba dive with us to the Open Water course and deduct the cost of the DSD from the course enabling the customer to have 3 days of continuous learning and diving with us. In your case it was slightly different as you had completed your DSD in Bali so we had a lot of work to do in the two days to get you to the standard required for certification - as an Elite PADI Instructor my number one priority is the safety of my customers and on occasion it may mean that I have to be assertive to test understanding and to ensure that my customers are safe at all times. This may come across as being impatient but please be assured this is not the case. Thank you for the cool name 'The Neptune', that' a huge compliment ;) The weather can be unpredictable at this time of year so I'm glad we made the decision to go to Racha to complete your open water dives, it's a great site for beginners and you both did amazing - Congratulations on becoming Open Water certified! Delighted that you chose Super Divers as I got to spend an awesome few days teaching and diving with you. Would be my pleasure to dive with you again in the future should you return to Phuket. All the best, Jon

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Reviewed 23 August 2016

Had excellent diving instruction & experience with Super Divers Phuket -- did PADI Open Water certification with Dive Master Philippe Walmach, was very impressed with the entire experience, from class booking and scheduling, to classroom instruction, to pool intro exercises, and finally to open water. Phil is a great instructor -- super experienced, has seen it all, and as a teacher, is patient when he needs to be patient, reassuring etc., great at helping to overcome normal first time diver anxiety and errors, and just the right amount of firmness to instill the necessary discipline and good habits to make diving safe and fun. Thank you to the entire team - will be back next year for Advanced Open Water with you guys!

Thank TexHippie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SuperDiversPhuket, Public Relations Manager at Super Divers, responded to this reviewResponded 29 August 2016

Hi TexHippie, Thank you for writing a review of your scuba diving experience with Super Divers, Phuket. Well done on completing your Open Water certification - I really enjoyed teaching and diving with you. Thanks also for recognising that we look to instill good and safe diving habits ensuring our students are trained to a very high standard. As a first time diver you did great during the theory and open water sessions, I look forward to seeing you back for your Advanced Open water next year! Many Thanks Philippe

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Reviewed 23 August 2016 via mobile

Excellent instructors and great diving. They are very patient and so helpful. The dive sites were also good. Excellent viability so you could enjoy the dives

Thank Sharpy803
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SuperDiversPhuket, Public Relations Manager at Super Divers, responded to this reviewResponded 24 August 2016

Hi Graham, Thanks for taking the time to write a review about your scuba diving courses with Super Divers, Phuket. Congratulations on becoming Open Water & Advanced Open water certified - a whole new world just opened up for you! Would be great to see you back in Phuket in the future for some more diving. All the best, Mike & Philippe

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Reviewed 22 August 2016 via mobile

This trip was amazing! Stunning. The day is so well run, we spoke to a man on the boat who was taking part in the trip and he had been diving for 20years all over the world, and always visited Thailand and super divers as he believe it was one of the best trips in the world.

The tour master was amazing and she covered everything you needed to know about the whole day on the first 15mins. You then had about 2 hours before the first dive site, the boat was huge, me and my girlfriend went and found a sunbathing spot and we didn't see any other divers til we went back down stairs. That's how big the boat is as there was about 30 divers and 15 instructors on the boat.

We did the discover scuba tour as we hadn't scuba'd before. We are confident swimmers (Lifeguards) so expected to be confident divers. Mike (The Chief) our dive master was amazing. He came to speak to us about half hour before the first dive and gave us all the theory about water skills etc, he made us feel very confident and comfortable as you tell he was a complete expert and professional. The service from the the dive masters felt so personal and genuine, they really look after you.

So we got in for our first dive and within 5 mins of practicing skills, we were ready, we went down to maximum depth and it was brilliant. We went to 3 different dive sites and all had something different to offer, we saw turtles which was amazing, was gutted not to see a shark... But that is possible, which would be amazing.

The food was amazing on the boat and drinks were available all day, beer at a cost, but you can't have that until after the last dive. The Thai staff on the boat are amazing, a lot of people are sea sick and they are always at hand fetching water, sickness pills, setting up towels for a little bed, amazing service! Please tip the Thai staff as they are so grateful!

At the end of the trio you are offered all the photos which your dive master takes which are amazing. They only charge 1000bht for all of them (Around £20) which is excellent. You also get a free tee shirt.

If you visit Phuket, definitely use Super Divers!

Thank Jobe S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SuperDiversPhuket, Public Relations Manager at Super Divers, responded to this reviewResponded 24 August 2016

Hi Jobe, what an incredible review of your Discover Scuba diving with Super Divers in Phuket - thank you so much for taking the time to write. Am delighted that you and your girlfriend had an amazing trip with us - our number one priority at Super Divers is customer service and we absolutely pride ourselves on delivering the best to our customers. We aim to make your day trip exactly that, your day trip, giving you time to relax on the boat and take in the beauty surrounding Phuket. I will pass your compliments to the Tour Leader and the whole team on the boat who helped make this a brilliant experience for you both, they work tirelessly all day to make sure everything runs seamlessly for our guests. Would be my pleasure to take you diving again in the future - maybe for your Open Water next time? Thanks again for the great review, it really is appreciated. Best Wishes, Mike (The Chief) ;)

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Reviewed 21 August 2016

I did my PADI open water course here with Dive Master Philippe Walmach (Phil) and Dive Master Trainee Valerie Cornet (Val).

PADI requires only four dives for the certificate but Super Divers package has 6 dives and that helped me in getting the skills right and truly learning diving as opposed to finishing a course.

Phil gives great attention to details. His focus is on enabling you to prefect the underwater and surface skills rather than finishing the course. My swimming and floating skills are next to zero and hence was very low on confidence. I extended the three day course to four days on his recommendation because he wanted to ensure that I was absolutely ready for the ocean through an extra day at the confined water practice sessions.

The diving sites were Racha Noi and Racha Yai where I dived 6 times! The water cleanliness and marine life is beautiful with an aquarium like perfection.

I can't wait to get back in to the ocean and maybe also try my hand at the advanced open water certificate!

Thank Abhaya7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SuperDiversPhuket, Public Relations Manager at Super Divers, responded to this reviewResponded 24 August 2016

Hi Abhaya, Thank you for your kind review of your scuba diving experience in Phuket with Super Divers. Well done on completing your Open Water course and becoming a certified diver! It was a great few days teaching you and watching your dive ability improve each day, you should be extremely proud of yourself :) My role is to teach and help you perfect your dive skills with the 2 complimentary dives Super Divers give on their Open Water course it enables me to this with my students. Really happy you are thinking about the next course, the Advanced Open water. Would be our pleasure to see you back in Phuket for some more scuba diving in the future. Many Thanks Philippe

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