All communications prior to arrival was great, I even used their car service to retrieve me from Bangkok airport. We found the location to be very good. Close to village market shopping mall, the beach is a 2-3 minute walk on a small access road. Our two bedroom room was clean and has standard furnishings . Minimal bathroom amenities with only shampoo/soap in a dispenser and one towel/hand towel per person. There is only one very basic door lock and no deadbolt, the in room safe is one of the cheapest ones on the market, so if you have any safety or security concerns you will have to accommodate that for yourself. The sixth floor does allow you a view to the sea as advertised.. Maid service is twice for one week and no breakfast offering. I am more familiar with "serviced apartments" with daily maid service and breakfast included.
I was charged a second time for my week's stay, after I checked my records and found I had paid online several weeks earlier I brought it to the managements attention. Instead of a credit being issued, I was provided a manual request for reversal only in Thai that could take 4-6 weeks for credit. Why couldn't they just reverse the credit card charge like everyone else? They also require a cash deposit on arrival even though they have my credit card on file. I do NOT feel like a "guest", it feels like, "your using our room and we don't trust you"
Wi-Fi is non-existent. Which was a problem for me because I had to keep up with my business obligations back home. I repeatedly asked for Internet access, after three days of , "maybe tomorrow", I was then told it would not be repaired during my stay and I was offered to pay 50 bt per day for wi-fi, but that offer was quickly withdrawn. Manager did say I could sit in their office if I needed wi-fi access. Very frustrating.
If you need a basic place to sleep, this place will work. If you are looking for anything more, look elsewhere.
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The Rocco condominiums were location in a good location not too far from the centre. It's right next to the main mall and has its own small seven 11. We asked for a studio away from the main road. It was well set up for a family and the staff could not have been more helpful. The office staff spoke excellent English and were ver helpful and friendly.
There is a good choice of cafes and restaurants close by. The free shuttle to the beach was also good.
We would stay again.
We were on the street side, very noisy, the room does not have a coffee maker or even hot water pot, you have to go down on the street to the 7/11 to buy instant coffee. Very primitive, everyone likes there brew coffee in the mornings. Glad we only stayed one night, the neighborhood was to noisy, and not a walkable one. The hospital was right across the street, don't know if it was a good one. Thought about going there to see if they had a coffee cart, but didn't. We paid a deposit, but when we got there they asked for more money for the key, I wasn't happy about that. It was also very hard to find a MGR. or anyone running the office. And when we returned home it took 3 weeks to get my deposit back. American in Thailand.
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|A romantic getaway||Older travelers|
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|A romantic getaway|