We stayed here for one week as part of a small group. We loved the pool and the gardens - plenty of space it never felt crowded or busy, there are two pools which is ideal for all the children to have fun at one, and then another tucked away for adults only which means everyone can get what they want without being disturbed by others. There are loungers throughout the gardens and also on the beach. We enjoyed being out of town slightly, the shuttle service was great - and the driver an absolute star - so had the best of both worlds for day and night. There is complimentay internet service, and the breakfast was excellent.
The rooms are bigh and spacious with a good size fridge, balcones great. We ate in the restaurant a couple of times and the food was excellent.
The only thing that let the hotel down was the attitude of some of the staff, which was such a shame. The team at breakfast were great, the driver exceptional, reception staff ok - but the staff at the bar/restaurant were generally awful I'm afraid. One of the men here was so rude to us that on the 2nd occaision this happened we made a decision to simply not have anything from this part of the hotel at all. A shame for them and a shame for us. It didn't spoil our stay (we went into town every night for sunset, drinks and dinner instead) but when chatting to some people who were staying at the Laguna, we asked what is was like and the response was simply 'they try real hard there to make everything perfect) and it summed up what could take the Orchid from being 'Great' to 'Exceptional'.
- Official Description (provided by the hotel):
- A 3+ Star resort is located on the long Khuk Khak Beach in Khao Lak, run by the local family from Takuapa. We are 10 mins by shuttle bus to Khao Lak Center. The shuttle bus run every hour in the evening (2 times a day free of charge, other time costs 50 Baht/Person/Way) ... more less
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- Also Known As:
- Khaolak Orchid Beach Hotel Khao Lak
- Hotel Khaolak Orchid Beach