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All reviews terrace restaurant pool villa plunge bar bamboo bar villa guests baan thai le meridien luxury escapes package thai restaurant kids club beautiful resort phuket airport tennis courts beach front thai staff large resort relaxing holiday
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Reviewed 25 July 2017 via mobile

We were on the luxury escapes deal. What a formidable 8-night holiday we had! What we loved were the gardens, pools, clean beach and calm sea where we spent most of our time. Don't go to stay in Phuket. This is the most recommendable Khao Lak Resort! The staff were most lovely: Oop, Alex and Taro in Bamboo, Poi in Baan Thai, Mai and Chai in Cafe Lilawadee, Mook in Spa who came on her day off just to do my 30 min massage and Manon in Mosaic. Rin in Bamboo was quite cold and we wondered how she was recruited. Oop should be Employee of the Year and Mook for going out of the way to satisfy the customer! The only complaints we have is the repetitive and limited menu every night for luxury escape customers plus limited menu for vegetarians. The free activities such as aqua aerobics were also cancelled most of the time because of lack of interest we were told. All services were otherwise of highest quality. We would certainly return. We were spoilt one day with loads of fishes jumping in the lagoon while we were swimming and we also experienced cultural activities for the Songkran festival at the hotel. The management and staff are doing a wonderful job.

Stayed: April 2017, travelled as a couple
Thank Ro C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2017 via mobile

Wonderful for all 10 of us we had 6 adults and 4 children. Rooms were clean a bit old but very comfortable. Meals at the 6 restaurants were all great from a 1 year old up to a 62 year old. The pools were clean and fresh. We had an absolute ball. All the staff from catering manager to table staff all really friendly must recommend

Stayed: March 2017, travelled with family
1  Thank 36,478
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2017 via mobile

We have been to Khao Lak a couple of times before and not really enjoyed it. This time we came to Katiliya and have had a completely different experience. It is a great hotel with very friendly staff, beautiful private beach front, lots of good restaurants and lots of beautifully designed pools. A great pool for the kids with slides and a kids club. The design is tropical and in keeping with the natural surroundings. Khao Lak is a gateway for many of Thailand's beautiful natural parks and I would definitely recommend staying at Katiliya. It is the perfect place to come back to after a day out if you can peel yourself away in the first place!!

Stayed: May 2017, travelled with family
Thank karinagillibrand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2017

Katiliya Khoa Lak is under new ownership/management and is about to have a major renovation/upgrade to accommodation and other facilities.

Being some 12 years old the resort has become tired and, tho the credit of the staff, made our stay very comfortable and welcoming. Fortunately renovations are imminent. Once completed the resort will offer wonderful facilities for a relaxing and enjoyable stay.

There are great pools and facilities catering for all ages. It's proximity to the beach is a real asset and when sitting outdoors in the evening and or a cool drink is a real treat.

  • Stayed: April 2017, travelled as a couple
    • Value
    • Rooms
    • Service
2  Thank Ron3216
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2017

I would rate this resort as the best I have ever stayed in.
The staff were brilliant, special mention to Richard the Food and Beverage Director, Mao from the Terrace Restaurant and Win from the Plunge bar.
Our pool villa was excellent the meals and massages were first class.
Looking forward to returning next year.

  • Stayed: May 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank Lynchy3435
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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