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Reviewed 19 April 2017 via mobile

Hotel is not in the city center, Staff is slow and the restaurant is not really good. Next time I Will boom another hotel. IHG is normally so much better. It was only for 2 nights and that was more than enough.

Stayed: April 2017, travelled on business
Thank Marktukker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 20 April 2017

Dear. Valued Guest,

Thank you for taking the time to write a review about your stay with us.

We would like to apologize for the less than satisfactory during stay experience and falling short of your expectations regarding our Restaurant service.

It is also regrettable that our Staff service was slow. We give the utmost importance to our guest comments as they help us improve and continually provide the best guest experience possible. In addition, your feedback has been forwarded to our management to ensure similar situations can be avoided in the future.

Again, our apologies for the inconvenience and we hope to have another opportunity to provide you a much better experience.

Best Regrads,

Sarah Moon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 April 2017

This hotel is under 3 years old, so it still looks and feels new. The staff are amiable, friendly and efficient. The business center is very good and well facilitated. The lunch time buffet is excellent, The gym is also very good. I have a good view from my room but Incheon isn't the prettiest of places. This hotel is perfect for business people, I don't think there is much tourism in Incheon anyway, but The Holiday Inn provides everything you need. Highly Recommended.

  • Stayed: April 2017, travelled on business
    • Value
    • Location
    • Service
Thank SeaVoyage59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 17 April 2017

Dear Valued Guest, Thank you very much for your review of our hotel. Your comments are always valuable source for us to improve our standards of products and services to our guests. I am very pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. If we can be of any assistance to make your next stay more enjoyable, please do not hesitate to contact us. We are looking forward to welcoming you back to Holiday Inn Songdo. With best regards, Front Office Supervisor Jinny Park

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 April 2017

This place is nice...like REALLY NICE. In terms of décor, service and amenities, this is a 5 star property at a three star price. I recommend spending a little extra and booking a junior suite. I'll stay here whenever I have a layover in Incheon. $7 Cal limousine bus ride from the airport takes you right to and from the Hotel.

Room Tip: Spend a little extra for a junior suite. It's totally worth it.
  • Stayed: April 2017, travelled on business
    • Value
    • Rooms
    • Service
Thank HollywoodExpat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 17 April 2017

Dear. Valued Guest, Thank you so much for your stay with us and the comment about your stay experience. We are very pleased to hear that you had great time with us, it encourage us to develop further. We will approach you closer with great standard on your next visit. Thank you very much. Front Office Supervisor Jinny Park

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Reviewed 13 April 2017 via mobile

I have been traveling to Songdo for the past two years. My last trip in April 2017 was my tenth stay at the Holiday Inn. I enjoy the cleanliness and comfort of the rooms, great service and ideal location. Superior value accommodation....great breakfast buffet a meal that can last all day!!!

Stayed: April 2017, travelled on business
Thank coquito2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 14 April 2017

Dear. Valued Guest,
Thank you very much for your stay with us and great comment about your stay experience.
We are really pleased to hear positive comment and it encourage us to improve further. We hope to welcome you once more in the near future. Thank you very much.

Asst Front Office Manager
Baron An

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2017 via mobile

We stayed in this hotel one night as transfer. The hotel is clean and have cool toilet. Bus the best is the food in this hotel. The dinner have many choices in eastern and western style. On the breakfast is also many choices! Really good!!!

Stayed: March 2017, travelled with friends
Thank blossomflouer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 28 March 2017

Dear Valued Guest,

Thank you very much for your review of our hotel. Your comments are always valuable source for us to improve our standards of products and services to our guests.

I am very pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. If we can be of any assistance to make your next stay more enjoyable, please do not hesitate to contact us. We are looking forward to welcoming you back to Holiday Inn Songdo.


With best regards,

Hotel Management
Sarah Moon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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