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“clean, quiet, home away from home...”

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TownePlace Suites Albany University Area
Ranked #25 of 50 Hotels in Albany
Certificate of Excellence
Syracuse, New York
Level 6 Contributor
361 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
“clean, quiet, home away from home...”
Reviewed 10 September 2011

I have stayed here several times. Always clean and quiet during the week. Front desk staff is cheerful and helpful. Inconsistent breakfast room staff, this time the attendant was hard pressed to make a greeting or a smile... always consistent stay.

  • Stayed September 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank pierogyman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TownePlaceSales, General Manager at TownePlace Suites Albany University Area, responded to this review, 14 November 2011
Thank you for your kind words. We are glad that you enjoyed your stay here as our moto is to ensure our guest feel like they are at home while they are our guests. We hope you had safe travels home and are able to enjoy the rest of your summer. Our entire team looks forward to seeing you again on your travels back to the Albany destination.
Holly Harper
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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169 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
Albany, New York
1 review
Reviewed 24 August 2011

I have platinum status and this place is the worst Marriott Suite I have stayed in. They have more excuses to problems than solutions. My kitchenette has no pot, pans, limited silverware, and no cutting knives to mention a few and management said they cannot do anything about it. I found a piece of broken glass in plain sight, so vacuuming is not existent. The TV is about 10 yrs old. When you request for the room to be cleaned, they don't clean it. The breakfast is very limited, almost useless. As I am typing, I am listening to a customer indicating his TV remote is not working and the desk person instead of sending someone to take care of the problem; they want the customer to get the remote for them.

  • Stayed August 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank r p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TownePlaceSales, General Manager at TownePlace Suites Albany University Area, responded to this review, 14 November 2011
Thank you for your feedback. I do apologize that you did not experiance an enjoyable stay at our hotel, as our goal is to ensure each of our guest feel as if they are in a home away from home experiance.
Thank You
Holly Harper
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, Maine
Level 6 Contributor
154 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 29 July 2011

My husband is staying here while he completes a job in Albany, and this is a very acceptable alternative to a leased apartment. Staff is courteous and very helpful, the rooms are clean, and the pool area is nice, although pool is only four feet deep. Parking gets a bit full by the end of the day, and the lot is a bit constricted. This hotel is located right across from SUNY, which is a great place to walk. There's an outside gas grill, as well as a fully appointed kitchen. Dishwasher doesn't work that well, but otherwise, the kitchenette is equipped with a full size stove, fridge and microwave. Soda and water machines are located in the building, and snacks and convenience foods in the lobby. There's a (very) small workout room. The laundry room has three washers and four dryers, and although the washers work well, the dryers are not really industrial...it took nearly two hours to dry a load of clothes. The free breakfast is adequate. Overall, a very good value and convenient.

  • Stayed July 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank PammieJB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TownePlaceSales, General Manager at TownePlace Suites Albany University Area, responded to this review, 18 August 2011
Thank you for your kind words. We are glad that you enjoyed your stay here as our moto is to ensure our guest feel like they are at home while they are our guests. We hope you had safe travels home and are able to enjoy the rest of your summer. Our entire team looks forward to seeing you again on your travels back to the Albany destination.
Holly Harper
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York
Level 5 Contributor
58 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 25 February 2011

Great base to Visit Albany colleges, well priced clean consistent with Marriott properties. Staff alerted us to an upgrade to a 2 bedroom for only $25 more than a 1 bedroom, basic continental breakfast bar included. Great central location.

  • Stayed February 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Vintagebydesign
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TownePlaceSales, General Manager at TownePlace Suites Albany University Area, responded to this review, 15 July 2011
Thank you for your generous response. We are located directly across the street from SUNY Albany and within 15 minutes from Sienna, RPI, Union, St. Rose, Albany College of Pharmacy and Albany Med.

We think our Two Bedroom Suites are the best value for families as well!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta
Level 4 Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 January 2011

The lesser cousin of the residence inn style hotels, what can I say but it works. Easy to find on hotel row. Staff is extremely friendly.

Only complaint was that mattress was overly soft--as in devoid of support and deeply caved in at the middle.

  • Stayed January 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PhiAE01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about TownePlace Suites Albany University Area

Property: TownePlace Suites Albany University Area
Address: 1379 Washington Ave, Albany, NY 12206-1009
Region: United States > New York > Albany
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #25 of 50 Hotels in Albany
Price range (per night): ₹ 7,834 - ₹ 10,852
Hotel Class:2.5 star — TownePlace Suites Albany University Area 2.5*
Number of rooms: 101
Official Description (provided by the hotel):
TownePlace Suites by Marriott SUNY Albany hotel provides the perfect location when traveling to Albany for business, relocation, or pleasure. Our Albany hotel is central in the capital area and is only minutes to most everything. Conveniently located off I-87 and I-90, next to SUNY Albany and only minutes to shopping centers, downtown Albany and Albany International Airport. TownePlace Suites by Marriott Albany hotel offers uncomplicated living with your budget in mind. ... more   less 
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Also Known As:
Towneplace Suites By Marriott Albany: Suny Hotel Albany
Albany Towneplace Suites

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