We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
DeKa Homestay(Mataram)(Great Value!)
US$ 15
US$ 12
Agoda.com
View Deal
  • Free Wifi
  • Free Parking
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Arianz Hotel(Mataram)
TripAdvisor
View Deal
  • Free Wifi
  • Free Parking
TripAdvisor
View Deal
  • Free Parking
  • Pool
TripAdvisor
View Deal
  • Free Wifi
  • Free Parking
TripAdvisor
View Deal
  • Free Wifi
  • Free Parking
Anyar(Mataram)
TripAdvisor
View Deal
Akila Hotel(Mataram)
TripAdvisor
View Deal
TripAdvisor
View Deal
Reviews (273)
Filter reviews
273 results
Traveller rating
67
153
45
5
3
Traveller type
Time of year
LanguageAll languages
More languages
67
153
45
5
3
Show reviews that mention
All reviewsbusiness tripalun alunnice hotelhotel is locatedreasonable pricenasinusa tenggaracomfortable bedclean roomspool sideindonesian foodcitytaxiquesthabittastepearl
Filter
Updating list...
57 - 62 of 273 reviews
Reviewed 11 September 2015

Santika Mataram surprised me with a wide range of dishes , which always make this stay worth the money you paid for , if you like good and long one as I do .And , it is first one in this category , they have textile on table instead of paper tissue !
Pool is quiet okay , as room too . Busstation not that far , as Perama Travel Agency also only a stroll on the left
Would like to stay again .

Room Tip: maybe on some rooms the Mosque can be to loud .
  • Stayed: August 2015, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank TomButton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SantikaMataram, General Manager at Hotel Santika Mataram, responded to this reviewResponded 16 September 2015

Greetings from Hotel Santika Mataram,

Dear Tom Buttton, Heidelberg

Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us.

Thank you for your positive comment. We are happy to hear that you are enjoyed while staying with us.

We are much looking forward to welcome you back in the future visits and let us know for room alocation. Thank you for choosing Hotel Santika Mataram - Lombok.


Best regards,

Reza Bovier
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 September 2015 via mobile

Santika is an Indonesian hotel chain with properties from high end to budget pricing, hence they have better quality control versus independently run hotel in Mataram. The room is clean and the breakfast is great. However, it is located in the business district with no shops nearby.

Stayed: September 2015, travelled with friends
Thank Ermainator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SantikaMataram, General Manager at Hotel Santika Mataram, responded to this reviewResponded 9 September 2015

Greetings from Hotel Santika Mataram,

Dear Ermainator, Hongkong-China,

Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us.

Thank you for your positive comment.

We are much looking forward to welcome you back in the future visits. Thank you for choosing Hotel Santika Mataram - Lombok.


Best regards,

Reza Bovier
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 September 2015

Actually, this was one of the existing best hotels in Mataram as you can expect nothing from the hotels in this immediate area. The breakfast was okay, quite good range of food. However, this hotel is more suitable for business trip purposes than recreational.

Stayed: April 2015
Thank Devin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SantikaMataram, General Manager at Hotel Santika Mataram, responded to this reviewResponded 2 September 2015

Greetings from Hotel Santika Mataram,

Dear Bapak Devin P, Kuta - Bali

Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us.

Thank you for your positive comment. We are happy to hear that you are enjoyed while staying with us. Correct, our location in the city and focus on business traveler but could be a recreation purposes during weekend.

We are much looking forward to welcome you back in the future visits. Thank you for choosing Hotel Santika Mataram - Lombok.


Best regards,

Reza Bovier
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 August 2015

great location, clean and quit room, nice view, friendly service and of course great taste of food. it's hard to compare hotel santika mataram to other santika's hotel. It seems they have a tight quality standard but it's very easy to compare their service with other hotel.

Room Tip: trip with family better choose two face to face room at the end of every floor, they have extra door for your privacy
  • Stayed: June 2015, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Ngurah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SantikaMataram, General Manager at Hotel Santika Mataram, responded to this reviewResponded 2 September 2015

Greetings from Hotel Santika Mataram,

Dear Bapak Ngurah M.,

Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us.

Thank you for your positive comment. We are happy to hear that you are enjoyed while staying with us. We are very concerned to maintain our quality standard.

We are much looking forward to welcome you back in the future visits. Thank you for choosing Hotel Santika Mataram - Lombok.


Best regards,

Reza Bovier
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2015

Spent two nights in this very comfortable hotel. This is a big hotel, which seemed geared towards business travellers. The restaurant was quite nice, the service was good and rooms were clean and comfortable. Not a lot of character but a pleasant stay.

  • Stayed: April 2015, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Sanspen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SantikaMataram, General Manager at Hotel Santika Mataram, responded to this reviewResponded 2 September 2015

Greetings from Hotel Santika Mataram,

Dear Sanspen, Vancouver-Canada

Thank you for taking your valuable times in writing your review about our hospitality and services. We are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us.

Thank you for your positive comment. We are happy to hear that you are enjoyed while staying with us and like our product even only two days.

We are much looking forward to welcome you back in the future visits. Thank you for choosing Hotel Santika Mataram - Lombok.


Best regards,

Reza Bovier
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews