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“too many problems”
Review of Rocky Plaza Hotel

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Rocky Plaza Hotel
Ranked #18 of 38 Hotels in Padang
Bangkok, Thailand
Level 5 Contributor
49 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“too many problems”
Reviewed 5 March 2012

I experienced too many problems to enjoy staying at this hotel.
Wifi in guest rooms is promised, but the signal is too low to connect. Sometimes there is no hot water in the bathroom, and when it’s available the shower can only be set to either too hot or cold. The card keys kept failing. In a shocking lack of security, one member of staff gave me his master key card, so for a couple of hours I could have accessed any guest room in the hotel. The walls are too thin so you can hear conversations in the room next door. Only four English language stations on tv. Staff ignore the “do not disturb” sign.
There were some positives: comfortable bed I slept well in, the furnishings are new and it’s generally clean. The staff is friendly, but completely unable to solve any problems. On my first day, the front office manager was away and nobody seemed to be in charge. When I did speak to the front office manager, he was apologetic and diplomatic, but didn’t solve any of the problems.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Breizho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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67 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Any
English first
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Additional Information about Rocky Plaza Hotel

Property: Rocky Plaza Hotel
Address: Jln. Permindo 40, Padang 25111, Indonesia
Region: Indonesia > Sumatra > West Sumatra > Padang
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #18 of 38 Hotels in Padang
Price range (per night): ₹ 1,989 - ₹ 2,824
Hotel Class:3.5 star — Rocky Plaza Hotel 3.5*
Number of rooms: 171
Official Description (provided by the hotel):
The Rocky Plaza Hotel is a newly renovated and built four star hotel, located in Padang's prime city area with 171 room accommodations surrounded by shopping centers. The rooms provides luxury equipment such as high quality beds by KingKoil and 29" LCD TV with electronic key card system. Free wi-fi in all rooms. ... more   less 
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