Thanks to previous comment made, we enjoyed complimentary internet services in different devices.
Check in process was smooth. The Reception was very informative.
There will be fine charge if you smoke in non smoking room at 2 millions rupiahs.
Room and bathroom are spacious especially in the corner room.
Lighting is a bit dark for business travelers.
The breakfast was a bit slow. I asked for 1 more cover and the staff asked too many questions that in the point, she did mind to add the cover until the guest coming...:(
For coffee lover, they offer latte or cappuccino too instead of regular one. But hot Chocolate will be an additional charge.
A lot of trainees and lack of supervision in Breakfast time.
You will see, it took long for them to see our dirty plates and picked them up.
Last, the staff in Spa reception... she was not friendly, not welcoming, talking to the guest like wanted to fight, and not knowledgeable.
The spa locker are using the wash basin as their own and not alert when the guest was coming in. They just continued what they were doing...:(((
- Official Description (provided by the hotel):
- Grand Swiss-Belhotel Medan is the first multi-facility complex of our kind to grace Medan, the capital city of North Sumatra. As the first 5 star international business hotel here, we are conveniently located right next to the Cambridge Condominiums and Shopping Mall.We offer 242 rooms and suites that feature a sleek and modern design, and are outfitted with a marvelous range of amenities to make sure that your stay with us in Medan is the most comfortable it can possibly be. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Agoda and Asiatravel.com Holdings so you can book your Grand Swiss-Belhotel Medan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Grand Swiss-Belhotel Medan Hotel Medan