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Reviewed 3 October 2018 via mobile

Stay for 2 nights for business purpose to Makasar. Hotel quite new, less than 3 year in operated. They have meeting room, sky lounge bar, gym and other business facility. Location was strategic, lot rest around the area. Room are spacious and clean with standard room amenities and guest supplies provide.
Recommended for every traveller plan to visit Makasar, harbor city of East Indonesia.

Date of stay: October 2018
Trip type: Travelled on business
1  Thank komangsudirga
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melia M, Guest Experience Manager at Melia Makassar, responded to this reviewResponded 5 October 2018

Dear Komangsudirga,

Gretings from Melia Makassar !

Thank you for having your time to share your thoughts of your stay experience at Melia Makassar.

We are delighted that overall your stay was seamless and positively memorable. Thank you for your recommendation.

We will be very happy to welcome you again in your next visit to Makassar and give you a "Memorable Experience" from Melia Makassar, and If you would like to visit us again, please do contact us directly and we will take great care of you.


Best Regards,

Ridho Andani
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2018

This hotel was located on the middle of makkasar, very nice staff, good breakfast,and, the Rooftop pool is wonderful and they had gym in their hotel also, this hotel also near by the losari beach. Definetly be back to this hotel.

Date of stay: September 2018
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank lucky m
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melia M, Guest Experience Manager at Melia Makassar, responded to this reviewResponded 5 October 2018

Dear Lucky M,

Greetings from Melia Makassar!

We are very pleased to have been chosen as your place to stay while in Makassar and thank you for sharing your Melia experience.

We are glad that our hotel meets your expectation and you enjoyed our facilities, services and breakfast during your stay at Melia Makassar.

We will be very happy to welcome you again in your next visit to Makassar and give you a "Memorable Experience" from Melia Makassar, and If you would like to visit us again, please do contact us directly and we will take great care of you.


Best Regards,

Ridho Andani
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2018 via mobile

Located in the middle of makassar..
Great service!
Great price!
Great food!
Great view!
Got smoking room!
Free minibar!
Great facilities like gym,swiming pool,sauna,breakfast!
Definetly be back to this hotel
VERY RECOMMENDED for Bussiness or Pleasure!!!
Thanks MELIÃ for having me.

Date of stay: September 2018
Trip type: Travelled on business
Thank S W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melia M, Guest Experience Manager at Melia Makassar, responded to this reviewResponded 7 September 2018

Dear S W,


Greetings from Melia Makassar !

Thank you for having your time to share your thoughts of your stay experience at Melia Makassar.

We feel enormously proud to know that you very satisfied with our hotel, and thank you for your recommendation.

From Melia Makassar it would be a great pleasure to welcome you again during your next trip to Makassar and give you another "Memorable Experience".


Best Regards,

Ridho Andani
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 August 2018

Service : Excellent. From door man, front desk, Merkado restaurant, spa and salon. They really gave full-hearted service.
Room & Amneties : Excellent. Bed and pillow comfortable.
Shower : Like the Rainforest shower. However corners of shower room a bit moldy. Do take care cleaning these parts. Shower door room cannot shut tight causing water to be spilled after showering.
Cafe : Not 24 hours. Needed a light meal with friends after meeting at 11 pm but couldn't do it in the hotel.

Room tip: higher floors 12 and up are quieter and non-smoking.
Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank LiliesAmid
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melia M, Guest Experience Manager at Melia Makassar, responded to this reviewResponded 24 August 2018

Dear Lilies Tjoandi,

Greetings from Melia Makassar !

We are very pleased to have been chosen as your place to stay in Makassar and thank you for having your time to share your thoughts of your stay experience at Melia Makassar.

We feel enormously proud to know that you had a very pleasant stay with us. I shared your comments with our team as an encouragement to all of our staff continuously maintain and improve the quality of our services.

From Melia Makassar it would be a great pleasure to welcome you again during your next trip to Makassar and give you another "Memorable Experience".


Best Regards,

Ridho Andani
Guest Experience Manager

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Reviewed 22 August 2018 via mobile

Stayed for two nights for family holiday, i booked 3 rooms.

First of all staff is nice and friendly, came early in the morning so room is not avail yet. Leave my phone number and they called me at 2 informed room is ready just as i requested, connected room. Its nice!

Room was clean and spacious, bed was comfy, good odor and good room design.
Few things needs to be improved in their bathroom:
1. Water pressure is too weak.
2. Towel is so thin, its not puffy like 5* hotel standards. Looks like its been used for years, definetely need improvement.

Indoor Swim pool, water is too cold maybe because lack of sun light, floor around swim pool is too slippery.
Sauna was not ready to use, have to wait for 20 minutes til teady yo use ( they use electronic heater ).

Breakfast was average, also need improvement.

Location is perfect for visitor, near to most tourist attraction and culinary area.
This might also be the reason i will returning if i re-visited makassar.

Date of stay: August 2018
Trip type: Travelled with family
Thank 310mikhael
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melia M, Guest Experience Manager at Melia Makassar, responded to this reviewResponded 25 August 2018

Dear Mikhael M,

Gretings from Melia Makassar !

Thank you for having your time to share your thoughts of your stay experience at Melia Makassar.

We feel delighted to know that you had a good stay with us. Regarding your feedback about water pressure, towel, and breakfast are very much appreciated. I shared your feedback with our team, and I am sure that this feedback served as an encouragement to continuously improve the quality of our services. We hope that the shortcoming do not reduce your positive impression of Melia Makassar.

We will be very happy to welcome you again in your next visit to Makassar and give you a "Memorable Experience" from Melia Makassar.


Best Regards,

Ridho Andani
Guest Experience Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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