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Reviewed 6 April 2018

Bintan Island Resort Banyan tree is very recommandable to relax and enjoy the beauty of a astonishing paradisic Island. The service is more than great and you are treated as it should be to be completly satisfied.

  • Stayed: March 2018, travelled as a couple
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Review collected in partnership with this hotel
Thank Albert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018 via mobile

We spent Two Nights at this magical place...

Sadly on Arrival it was raining ☔️ but this didn’t deter from the surroundings ...

Two nights was not long enough

If you are in Singapore Bintan is a 45 Mins away by Ferry ⛴ it is certainly worth the Visit...

This is a Magical place in every sense of the word... Fabulous hotel with great facilities and amazing staff....

Thank you Banyan Tree Bintan can’t wait to return

Stayed: March 2018, travelled with family
Thank Mair H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018

A very peaceful and relaxing place. The discreet but friendly staff was the highlight for me. All the staff were warm and welcoming and a real credit to the resort. You are pampered from the moment you check in, where you're offered a cold face cloth, a delicious ginger and lime drink and kueh lapis. We were upgraded to an Ocean Rock Villa on arrival, a bigger room closer to the shore. Although a little dated, the room and bathroom were spacious and immaculate, and a turn-down service is offered every night. We were happy to find that the affiliated Angsana next door offered Easter activities that our 9 year old could participate in. We fell asleep to the sound of waves crashing on the rocks below although on our last night, we had an unexpected visitor in our room in the form of a tiny bat! Worry not, as the beds are covered in netting. Each villa has a private deck and jacuzzi, but it does become littered with leaves and flowers overnight so is unusable in the morning. However, it is thoroughly cleaned with room service every day and I'm sure the staff would come and clean it before then if you asked. The buffet breakfast was terrific, offering a wide variety of both sweet and savoury options, but orders from the kitchen and coffee orders were forgotten a couple of times. Cold bottled water is brought to you as you're relaxing by the pool. The resort is quite spread out and hilly but the lovely staff drive you around in golf buggies. Loved our stay and with its proximity to Singapore, this is a great place for a short escape. One thing though: there are cultural & adventure experiences to be had on Bintan but they are quite far from the resort so you'll need to hire a car and allow plenty of time. A lovely stay - thanks Banyan Tree!

  • Stayed: April 2018, travelled with family
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Review collected in partnership with this hotel
Thank Laura C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 April 2018

Not value for money but overall great service and rooms needs a good clean especially the bath. Treetop restaurant serves good food. We bought the Sense of Romance package and unfortunately the food served at Treetop restaurant is not as expected. We ended up at the restaurant twice on our own as they served good dishes, not included in the package, Massage was good but strangely there was no music in the background even though I requested for it. NOT VALUE FOR MONEY for Bintan Banyan. Also there was a long lizard, 20-30 cm long in our room!!

  • Stayed: March 2018, travelled as a couple
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Review collected in partnership with this hotel
Thank Lainelin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 April 2018

Though the building is quite old, it is still charming. Each villa has a private pool overlooking rainforest / ocean. Since the location is on mountain, you need to ride the hotel's buggy car to restaurant/ pool/ beach. The staff are courteous and very friendly to children. We have some miss-understanding about the hotel shuttle to Kelong Seafood Restaurant but Mr. Yusuf, the Front Office Manager was very helpful to help us solving the issue. There is not much to see in Bintan, and I think maximum 4 Nights will be plenty to explore Bintan. Make sure to rent a car as every location is far enough.

  • Stayed: February 2018, travelled with family
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Thank Rikachuuu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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