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“Bintan Idyll” 5 of 5 bubbles
Review of Banyan Tree Bintan

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Banyan Tree Bintan
Ranked #3 of 32 Hotels in Bintan Island
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Bintan Idyll”
5 of 5 bubbles Reviewed 10 February 2012

This was my fourth visit to Banyan Tree Bintan and it never fails to exceed high expectations. Our villa host Hedra was first class and the facilities, situation and ambience are first class and an ideal tonic for the body and soul. The staff work very hard to make your stay perfect and the open air breakfasts at the Tree Top restaurant with stunning ocean views are a real highlight. Worth spending a little extra for a Villa pool if your budget will stretch. Cant wait to get back there!

Room Tip: Go for a villa pool
See more room tips
  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank drkeithpdawson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,297 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (207)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Swedish first
  • Thai first
  • Any
English first
Level Contributor
2 reviews
5 of 5 bubbles Reviewed 4 February 2012

Very Good Service. Efficient and friendly. Stayed at the Villa on the Rocks. Honestly, i'd been rather worried reading some of the reviews about cleanliness and insect infestations. So much so that i'd even emailed the resort with my concerns and they assured me that my room would be worry-free. Upon arrival, transfer was smooth and the villa was very good and clean. I only have one complaint, in that the shower blinds, after rolling out, were rather filthy, as were the bottom edges of the window pane. Perhaps the resort might invest in some mould remover? Other than that everything was good! We enjoyed the jacuzzi on the outside deck as well as the in room dining experience. We only stayed one night as we only had a short amount of holidays and were going to singapore for most of the period for some shopping, but we enjoyed it very much. Recommended for couples who are willing to dough out a bit extra for rest and relaxation (romance too!)

  • Stayed February 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank soybeanyanyan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Jose, California
Level Contributor
31 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 3 February 2012

The thing you need to realize before you stay at the Banyan Tree (any Banyan Tree) is that it is going to cost a lot of money. I would say that if staying at the Banyan Tree means you can't afford another few nights somewhere else as part of your holiday, don't stay here. It cost us $1000 a night once all the extras were added (food, airport transfer, massages etc.) and there is no escaping the fact that it's not five times better than a hotel that costs $200 a night for example.

With that said, if you can afford it, the Banyan Tree is outstanding. The staff are all incredibly helpful, and utterly dedicated to the goal of helping you to have a relaxing time.

My wife and I had a pool villa, which was amazing. Having your own pool is really a treat, although if you don't go for one of those rooms, there are a couple of very nice swimming pools in the resort. The villa itself was in good condition (some people have said it's in need of refurbishment, and that will be happening next year, but honestly, there is nothing specifically wrong with it now), with a comfortable bed, excellent showers (one of which was outside) etc.

Food at the resort was good, and the massages we had were first class.

All told, for a piece of real luxury, the Banyan Tree is worth a visit.

One tip for visiting any resort on Bintan. Assuming you are traveling there from Singapore using the Bintan Resort Ferry, pay the extra for the Emerald Class ticket (I think it's SGD20 more), since the ferry lets the Emerald Class passengers off the boat first, which puts you at the front of what can become a very long, and very slow queue at the immigration desk.

Room Tip: We went for the pool villa, which was fantastic.
See more room tips
  • Stayed January 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank PaulMJohnson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bandar Seri Begawan, Brunei Darussalam
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 3 February 2012

1) Check-in went smoothly (although it was a little bit slow) and the complimentary drinks to welcome us was lovely.
2) Since we e-mailed the villa before arriving there to ensure that we get good services/rooms etc, so we infact did get a very lovely room. Aside from the hot water not working but the service men came quickly to fix it.
3) The outdoor jacuzzi took a while for it to heat up.
4) Dinner in Saffron was excellent! Food was fantastic!
5) In room service was very good! fast delivery of food =)
6) Breakfast at tree top restaurant was very pleasing although it would be nicer to sit outside on the deck. Few tables set up outside with the large deck space, could have added another 7-10 tables outdoors.
7) Spa treatments were very lovely.
8) The In-Room-BBQ was just excellent! Though we ordered for 2 pax, we were surprised at the amount of food that came with it!
One comment: It would be better to have a list/selection of food to choose from. Eg: for USD60 you can choose 2 different meats, 3 different seafoods, 3 selection of fruits out of 6 .... something like that. Instead of a pre-set package as not all guests will want some of the food listed in the package and would ask to replace it with some other selection available.

Overall, it was a very lovely stay for us. We would come back again in the near future with the price of the resort to take into consideration. Else, it was a memorable one.

  • Stayed December 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rachel A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 1 February 2012

The service staff was excellent, and the ambience really relaxes the mind. The only inconvenience is getting out of the resort, but I guess this applies for every resort in Bintan island.

  • Stayed December 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank CasSing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Banyan Tree Bintan

Property: Banyan Tree Bintan
Address: Jalan Teluk Berembang Laguna Bintan, Riau Islands Province 29155 , Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Swimming Pool
Hotel Style:
#2 Spa Hotel in Bintan Island
#2 Luxury Hotel in Bintan Island
#3 On the Beach Hotel in Bintan Island
Price range (per night): ₹ 21,433 - ₹ 48,662
Hotel Class:5 star — Banyan Tree Bintan 5*
Number of rooms: 72
Official Description (provided by the hotel):
Close to Singapore lies a sweep of brilliant Indonesian islands, the most spectacular of which are found in the Riau Archipelago. Bintan Island has long been one of the region's most popular destinations. Banyan Tree Bintan occupies 240 hectares on the sea front and is comprised of 72 villas modeled on traditional Balinese architecture, all beautifully located in virgin forest. The resort's Jacuzzi villas have jacuzzis built into their sun decks whilst the two-bedroom pool villas have their own plunge or swimming pools and are particularly suitable for families. Culinary variety is the name of the game with "Crossroads" offering Western cuisine in an air-conditioned or al fresco setting while the Saffron Restaurant serves Thai and South East Asian specialties. You can also dine in your own villa - simply order from the a la carte menu or make a selection from the BBQ dinners cooked in front of your eyes. The new food and beverage outlet, "The Cove," is modern and up-tempo; Mediterranean cuisine is prepared here to perfection. ... more   less 
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Also Known As:
Banyan Tree Bintan Hotel Bintan
Banyan Tree Hotel Bintan
Bintan Banyan Tree
Banyan Tree Bintan Bintan Island, Riau Islands

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