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All reviews train station night stay nice hotel recommend this hotel one night floor bromo
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2 - 7 of 93 reviews
Reviewed 25 August 2018 via mobile

Only Stay one night here. It was a nice hotel with reasonable place. It's on central of Surabaya, not far from shopping center but not many driver can find this hotel. unfortunately, I did had a breakfast at that time so I can't write my review there

Stayed: April 2018, travelled solo
Thank dannywisnu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2018 via mobile

We stayed one night in Surabaya and slept in the Win Hotel. It's a really nice hotel from the outside and the staff is very friendly and helpful. BUT the rooms really have to be renovate. The walls, blankets, floors and the shower were just not clean. If you see makeup on your blanket and weird dirt on the walls... you don't feel comfortable. Breakfast was not included so I booked it for 50k. Everything was cold, even the noodles and rice. Not a good way to start the day.
The location of the hotel is perfect. Close to everything.

Stayed: July 2018, travelled as a couple
Thank Bixenta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 June 2018

Hotel for 1 night stay before going to Bromo. Staff is not really well prepared for giving advices for tours. No service for picking up at Surabaya Airport even if asked several times by many e-mails
Located really nearby the station train ( 10 minutes walking ) .
Rooms are ok and clean , Wi-Fi works well.

  • Stayed: May 2018, travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank ett0re1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 February 2018 via mobile

We had a pleasant stay at this hotel. The staff are friendly and helpful. Our room was small but nice and light. The bed and shower were comfortable and so was the AC (very silent). Breakfast had a lot of (local food) choices and was decent.

Price quality value is very good, but be sure to book via websites like TA, Agoda, etc. because the rates their are substantial better than the walk in rate.

Getting there from the train station is pretty easy. We walked with our backpacks. Be sure to leave the train station at the side of the hotel, otherwise you have to walk way further (and we can tell... but still it was only a 15-20min walk).

We would recommend this hotel.

Stayed: February 2018, travelled as a couple
Thank Bever007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winners01, Manajer at The WIN Hotel Surabaya, responded to this reviewResponded 13 February 2018

Dear Bever007,

Greetings from The Win Hotel Surabaya.

Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner.

Please do checkout our Facebook and Twitter pages for promotion that you might be interested in.

Call us if there is anything we can help you with and I am loking forward to seeing you again soon.

Best Regards,
Vestita Soetedja
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2017

The hotel was hard to locate by my taxi driver. Nevertheless it is easily accessible to the Tawang railway station, Submarine Monument and the famous Matahari supermarket.The drawback about this hotel is that it charges Rp150,000 as deposit which I find too expensive. Many hotels in Indonesia do not charge at all but if they do, just a nominal Rp50,000 for the room card. Otherwise, they charge through the credit card and on check-out, do the adjustment. For foreigners, they are forced to indulge in last minute shopping at the airport if they head back home!

Room Tip: Quieter rooms on the higher floors.
  • Stayed: September 2017, travelled solo
    • Location
    • Cleanliness
    • Service
Thank MohdFaroque
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winners01, Manajer Umum at The WIN Hotel Surabaya, responded to this reviewResponded 16 May 2018

Dear Mr. MohdFaroque

Warmest greeting from The WIN Hotel Surabaya!

Thank you for choosing our hotel during your visit to Surabaya.

We are also grateful for your willingness to take the time to provide feedback on our hotel service which is very useful for the success of our hotel in the future.

Once again we thank you and we are waiting for you to come back to our hotel in the near future.

Thank and Best Regard

Ir. Zisca Vestita Soetedja
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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