The hotel’s Interior was great, staff were friendly and helpful, the rooms were neat and clean, sheets were clean,air conditioning works well, great food, variety of food optionsSpacious parking space,free parking providedMore
- Free Wifi
- Free parking
The hotel’s Interior was great, staff were friendly and helpful, the rooms were neat and clean, sheets were clean,air conditioning works well, great food, variety of food optionsSpacious parking space,free parking providedMore
Show lessDear Adventure36124493123,
Greetings from Alila Solo and thank you for the recent review of your stay. The team and I are delighted you have enjoyed your Alila Solo experience and we look forward to having an opportunity to welcome you back again on your next trip to Central Java...
Kind Regards,
Alasdair Davidson
General Manager
A business trip during a solo stay,and its easy to make reservation dirrect to alila solo.We are very satisfied with services at alila solo , the staff are kind and very friendly in sky lounge,especially Wawan and Erika,Thank for the service.
Dear ezawa123,
Greetings from Alila Solo and thank you for the recent review of your stay. The team and I are delighted you have enjoyed your Alila Solo experience and we look forward to having an opportunity to welcome you back again on your next trip to Central Java...
Kind Regards,
Alasdair Davidson
General Manager
Best authentic javanese themed hotel. The service from the hotel is the best also.. But we need to check-in earlier than 3 p.m.. too tired for us who are the out-of -town visitors if we have to wait until 3 p.m to get our rooms. And perhaps this hotel need to pay attention of the rule for the visitors if they want to spend time around the swimming pool. I saw some cigarette butts and ashes around the couches nearby the pool. It looks dirty then. Even the small lit of the cigarette can burn the coach as well if we don't be careful. But overall.. this is best hotel in Central Java you should come and stay to.
Dear Sunshine29506460577,
Greetings from Alila Solo and thank you for taking the time to provide the team and I with feedback of your recent stay. I am very happy to read that overall the stay was to your liking. In regards to the smoking at the pool area, we do permit smoking on the sofa area but not on the day beds or sun loungers due to the high possibility of burns in the material. Our advertised check in time is at 3pm and whilst we do our utmost to provide rooms to guests who arrive earlier, it is based on the occupancy of the hotel and we are frequently blessed with a busy hotel. Please let us know via email prior to your next arrival should you need an early check in and we will do our best to provide.
We look forward to welcoming you back again soon!
Kind Regards,
Alasdair Davidson
General Manager
I was stay at executive room 2208 Really good! Stay was really enjoyable! Staff was really nice and friendly.hotel recommendation when staying in solo,comparable to spending with services that we get with addtional value.thanks to Wawan and edi
Dear narayanar123,
Greetings from Alila Solo and thank you for the recent review of your stay. The team and I are delighted you have enjoyed your Alila Solo experience and we look forward to having an opportunity to welcome you back again on your next trip to Central Java...
Kind Regards,
Alasdair Davidson
General Manager
Alila is a top quality hotel with excellent facilities. Big comfortable clean rooms. Excellent wifi, great television with lots of channels. Great pool, beautiful sky bar, & excellent breakfast. However the best aspect of the hotel is the staff customer service which is brilliant. I managed to 'lose' my credit card in an ATM. Within 24 hours the hotel had located the card, spoken to the bank & arranged for me to collect it - fantastic service. A special mention for Dwi who was very helpful & kind to us. Thanks Dwi!!
Dear mitch63,
Greetings from Alila Solo and thank you for the fantastic review. I am delighted to read all the positive experiences of your stay, none more so that the actions of the team in regards to your credit card adventure! I will be sure to pass on your thanks personally to Dwi. We look forward to having an opportunity to welcome you back on your next sojourn to Solo...
Kind Regards,
Alasdair Davidson
General Manager
so happy to stay here with my little fam, the service is great, their facilities, as well as complimentaries, are superb. i definitely recommend this hotel to my relatives..!! hope can back to this hotel at new years eve with all of my family
Dear Connector58590900323,
Thank you for taking the time to post a review on the recent visit to Alila Solo. The team and I are very happy to read all of the positive comments regarding the stay, especially regarding the service from the team and the complementaries offered. We look forward to having an opportunity to welcome you back soon, our New Year packages have just been released online so please do have a look, we'd love to have you join the celebrations for New Year's Eve!
Kind Regards,
Alasdair Davidson
General Manager