I stayed at this hotel on Nov 23rd , 2011 and checking out on Nov 24th,2011.
The bill was paid using a visa credit card, but when the credit card statement came, it showed the bill was charge twice with the same amount !
When I tried to contact the accounting department of the hotel, they seemed confused to handle this matter.
It is unbelievable due to I book the room directly from their official site and how possible they can double charge the guest !
Lucky, I am from Indonesia. How if I am from overseas ? The refund process will take forever to settle.
- Official Description (provided by the hotel):
- Hotel Ciputra Semarang is a five star international hotel located just 15 minutes away from Semarang’s Ahmad Yani Airport. We are proud to call ourselves a landmark, located in retail, dining and entertainment complex on the famous Simpang Lima Square. With direct access to Ciputra Mall, the most comprehensive shopping mall in the area, we offer you everything you could ever want. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Agoda and Hotels.com so you can book your Hotel Ciputra Semarang reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hotel Ciputra Semarang