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Gumaya Tower Hotel Semarang
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Reviews (449)
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449 results
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4
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169
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All reviewsfive star hoteltower club roombusiness tripinternational foodbig bathroomspacious roomsimpang limaan affordable pricerooftop barmurtabakfast internetsemarang cityfree airport transferbusiness hotelprevious staycomfortable staynasi ayam
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4 - 9 of 449 reviews
Reviewed 2 weeks ago via mobile

The worst thing in life is being lied to. I had that experience in this hotel when all said was then twisted around morning after. Dispite its luxurious facility, I will never let my self spend even an hour there. Will you?

Stayed: April 2018, travelled on business
Thank Putra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

Five star hotel at Semarang they have a big and clean room, delicious food (lots of food choices for breakfast), and have a free pick up shuttle to airport, malls, and train station. I recommend this hotel !!

Stayed: April 2018, travelled with family
Thank Xialing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GumayaTowerHotel, Marketing Communications at Gumaya Tower Hotel Semarang, responded to this reviewResponded 2 weeks ago

Dear TripAdvisor's member with username Xialing

It is always joy to receive positive comments from guests who have had such a memorable experience while staying with us.

At Gumaya Tower Hotel we strive to offer service excellence so to know that we were able to meet with your expectations is so very rewarding. We're so glad to know that you're happy with our facilities.

We looking forward to welcoming you back again, hopefully in the not so distant future.

Warmest regards,
Marketing Communications

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Location of the hotel was ideal, closed everywhere. Staff were so friendly and helpful. Good spacious and clean room and also the bathroom. Excellent and huge breakfasft buffet. Shuttle to the airport is free.

Stayed: July 2017, travelled with family
Thank ReginaManik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GumayaTowerHotel, Marketing Communications at Gumaya Tower Hotel Semarang, responded to this reviewResponded 4 weeks ago

Dear TripAdvisor's member with username ReginaManik

Thank you for sharing experience staying with us on TripAdvisor

We are pleased to hear that we were able to make your stay enjoyable. It is always so gratifying to receive such positive comments regarding our hotel.

We hope to have the the pleasure of welcoming you all to the hotel in the not so distant future.

Warmest regards,
Marketing Communications

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

During my business trip, i stay 2 nights at this hotel. Prime location with good lobby atmosphere.
The deluxe room was spacious and luxury. I got the best Semarang City View. Nice and warm services by the staff. Surely, its highly reccomended

Stayed: February 2018, travelled on business
Thank AnggaArya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GumayaTowerHotel, Marketing Communications at Gumaya Tower Hotel Semarang, responded to this reviewResponded 4 weeks ago

Dear TripAdvisor's member with username AnggaArya

It is always joy to receive positive comments from guests who have had such a memorable experience while staying with us.

At Gumaya Tower Hotel we strive to offer service excellence so to know that we were able to meet with your expectations is so very rewarding.

We looking forward to welcoming you back again, hopefully in the not so distant future.

Warmest regards,
Marketing Communications

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2018 via mobile

Very non-negotiable and not-Creative Hotel.
Just check in and already booked 2 days ago for Single Bed and Smoking Room, but they can not provide it. Very unhappy. And the staff nit able to give the solution.

Very pitty, every go to Semarang, my company and staff always stay in Gumaya Hotel, but unfortunatelly today is really not my day.

Stayed: March 2018, travelled on business
Thank Sigit P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GumayaTowerHotel, Marketing Communications at Gumaya Tower Hotel Semarang, responded to this reviewResponded 14 March 2018

Dear TripAdvisor member with username Sigit P

Thank you for sharing your experience on TripAdvisor following your recent stay with us.

We would like to sincerely apologize for not meeting you expectations for your experience. We have personally conveyed and disscused your feedback with our team in an effort to improve our service quality in the future.

Thank you once again for sharing your valuable inputs. We do hope to have the opportunity to regain your trust and welcoming you back to Gumaya Tower Hotel Semarang.

Warmest regards,
Marketing Communications

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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