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Reviewed 28 September 2018

The location is really strategic, near from station and alun alun of MalangAll the best staff in this hotel,,good greeting and grooming they give is smile,,much appreciated welcome drink on arrival...stay for 2 night here.

Room Tip: Location it's good
Stayed: September 2018, travelled as a couple
Review collected in partnership with this hotel
Thank imambaihaqi463
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
trioindah107, Manajer Hubungan Masyarakat at Trio Indah 2, responded to this reviewResponded 2 weeks ago

Dear Mr./Mrs. imam,
Warm regards from Trio Indah 2 Hotel Malang
Thank you for choosing to stay at Trio Indah 2 Malang Hotel and give your valuable time to share your experience while staying at our hotel.

We are happy to get a positive comment from you, and get a place to stay in a good and strategic location.
Do not forget we apologize if there are some things that are not pleasing during your stay at our Hotel.
We would like to thank you for your positive feedback, Mr. imam, this will be a motivation for us to continue to grow and improve our improvements and services for the future.
We look forward to returning to Trio Indah 2 Hotel Malang.

Warm regards,
Pinastika
Hotel Trio Indah 2 Malang

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 September 2018 via mobile

We booked 5 room for 3 night here in last vacation in Malang. Condition for all rooms was good, clean bathroom, nice bed, AC running well. Location was perfect. In the city centre. Near from Malang baru station, Near from outlet of Pia Mangkok, and one the best Baso Malang in town Cak Toha. And also hotel location is side by side with McD. Which is good if you are looking for food in the middle of night. Need some improvement on breakfast menu, very limited and mostly local food. And also no available tea or coffee in room. Overall, good hotel in Malang

Stayed: September 2018, travelled with family
Thank fajar248
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
trioindah107, Manajer Hubungan Masyarakat at Trio Indah 2, responded to this reviewResponded 2 weeks ago

Dear Mr./Mrs. Fajar248,
Warm regards from Trio Indah 2 Hotel Malang
Thank you for choosing to stay at Trio Indah 2 Malang Hotel and give your valuable time to share your experience while staying at our hotel.

We are happy to get a positive comment from you, and get a place to stay in a good and strategic location.
We do not forget to apologize if there are some things that are not pleasing during our stay at the Hotel, due to the lack of several variant menus for breakfast, of course we will follow up again by providing good service and guest comfort.
We would like to thank you for your positive feedback, Mr. Fajar, this will be a motivation for us to continue to grow and improve our improvements and services for the future.
We look forward to returning to Trio Indah 2 Hotel Malang.

Warm regards,
Pinastika
Hotel Trio Indah 2 Malang

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 September 2018 via mobile

I was Staying here for bussines trips on 12 - 14 sept 2018 ! Room is clean and cozy , parking area is good enough and hotel place is good . But i got the silly experience during stay in this hotel on the last night , my parent comes to our hotel to join us for stay in this hotel due to we have attend an event till 21:30 , the room is not enough , Thats way , i supposed to add 1 extrabed . I was call house keeping for 3 times but no answer thatsway i chose to call the reception regarding this matter and I told to reception that we need an extrabed but the reception told us that the house keeping staff is off duty and didn't take any responsibility and giving the solution . I can't imagine if any others guest need extrabed in the night but there is no housekeeping and i hope it will not happen to others in the future .

But overal this hotel is okey .

Stayed: September 2018, travelled on business
Thank jojo979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
trioindah107, Manajer Hubungan Masyarakat at Trio Indah 2, responded to this reviewResponded 2 weeks ago

Dear Mr./Mrs. jojo979,
Warm regards from Trio Indah 2 Hotel Malang
Thank you for choosing to stay at Trio Indah 2 Malang Hotel and give your valuable time to share your experience while staying at our hotel.

We are happy to get a positive comment from you, and get comfort from a number of facilities at our hotel.
Do not forget we really apologize if there are some things that are not pleasing during our stay at the Hotel, regarding our staff who at that time did not provide the best solution when asking for extra bed for our guests and just let it go, this of course we will follow up again with provide good service and comfort of guests in the front.
We would like to thank you for your positive feedback, Mr. jojo, this will be a motivation for us to continue to grow and improve our improvements and services for the future.
We look forward to returning to Trio Indah 2 Hotel Malang.

Warm regards,
Pinastika
Hotel Trio Indah 2 Malang

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2018

The Room very comfort, Cozy, and CLean, and for the staff very kindly, full of smile, i love that. And i will come again next month with all my family to around malang - batu city tour. And for the meals ( BreakFast ) very good. THANK YOU I'M VERY SATISFIED

Room Tip: I really love with the Bed so Comfort.
Stayed: August 2018, travelled as a couple
Review collected in partnership with this hotel
Thank RemonY19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
trioindah107, Manajer Hubungan Masyarakat at Trio Indah 2, responded to this reviewResponded 7 September 2018

Warm greetings from Trio Indah 2 Malang Hotel

Thank you for choosing to stay at Trio Indah 2 Malang Hotel and give your valuable time to share experiences while staying at our hotel.
We are very happy to hear that Mrs. Remon and your family are happy to get good service from our hotel staff and can enjoy comfort while staying at our Hotel.

We thank you for the positive input from Mr. Remon, this will be a motivation for us to continue to grow and improve our improvements and services for the future.
We are waiting for the return of a mother and family at Trio Indah 2 Malang Hotel.

Warm greetings, Pinastika Hotel Trio Indah 2 Malang

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Reviewed 30 August 2018

Haritage hotel very nice info like, excellent receptionis and very friendly and best location. The breakfast is full of many choice. Value for money, as always come back to hotel trio. Which we can recommend.

Room Tip: Staff friendly
Stayed: August 2018, travelled as a couple
Review collected in partnership with this hotel
Thank dewiretna1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
trioindah107, Manajer Hubungan Masyarakat at Trio Indah 2, responded to this reviewResponded 7 September 2018

Warm greetings from Trio Indah 2 Malang Hotel

Thank you for choosing to stay at Trio Indah 2 Malang Hotel and give your valuable time to share your experiences during your stay at our hotel.

We are very happy to hear that Ms. Dewiretna and your family are happy to get good service from our hotel staff and can enjoy comfort while staying at our Hotel.
We thank you for the positive input from Ms. Dewiretna, this will be a motivation for us to continue to grow and improve our improvements and services for the future.

We are waiting for the return of a mother and family at Trio Indah 2 Malang Hotel.

Warm greetings,
Pinastika
Hotel Trio Indah 2 Malang

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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