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Reviews (3,784)
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Traveller rating
2,993
621
114
37
19
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All reviews mini zoo swimming pool premier room cihampelas walk affordable price many choices spacious room booked rooms choose this hotel facilities playground taste rooftop services variant ambience kiddos
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3 - 8 of 3,784 reviews
Reviewed 21 April 2022

Staycation with great environment. The staff is nice, help me well when I stayed in here i take the body massage and nail polish. it’s so comfy and relaxing. I recommend it to take the massage while stay here They have some facilities too, the minizoo is also fun to go with family or just take a look to see The cashier is so nice and help me when I arrived. I still remember it’s Mrs. Octavia

Date of stay: April 2022
Trip type: Travelled with family
Thank FilianaZ12
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
fnu sahmad, General Manager at Grand Tjokro Premiere Bandung, responded to this reviewResponded 1 June 2022

Dear Filiana,

Greetings from Grand Tjokro Bandung
Thank you for sharing your excellent experience at Grand Tjokro Bandung on TripAdvisor.

We are very much delighted to know that you enjoyed our exceptional facilities and services during your stay at our hotel. This kind review is highly appreciated and really important to keep our standard and exceed guest expectation.

Once again, thank you for sharing and we are looking forward to welcoming you again Grand Tjokro Bandung soon.
Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 February 2022

Good location and service with nice and friendly staffs.. Breakfast with many choices and variants, awesome kid's playground, accomodative room size, convenience stores just a cross away, and just within minutes to city centre.. 8/10

Date of stay: February 2022
Trip type: Travelled with family
Thank ramadhanw2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
fnu sahmad, General Manager at Grand Tjokro Premiere Bandung, responded to this reviewResponded 19 February 2022

Dear Ramadhan,
Thank you for sharing your awesome experience at Grand Tjokro Bandung on TripAdvisor.

It’s such a pleasure to know that our service and facilities had made you enjoy your time at our hotel. Also, we are proud to read your compliments over our staff friendly, choices of breakfast, and also our kid's play ground facilities.
Once again, thank you for sharing your review on TripAdvisor.
We are looking forward to welcoming you and your family again at Grand Tjokro Bandung in the near future.

Warmest regards,

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Reviewed 31 January 2022

best staycation ever, i will repeat visit this hotel every time we plan of vacation to bandung.thank you very muuch to Mr Randy that solve our problem there. he even take our bag him self, because all other trolley staf is busy. such good Leader for the employee You are the BeST! .
the room is clean. the food is delicious.
best hotel for kids. my kids love mini zoo very much.there is a lot of activities for kids here ❤️

Date of stay: January 2022
Trip type: Travelled with family
1  Thank tikathedentist
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
fnu sahmad, General Manager at Grand Tjokro Premiere Bandung, responded to this reviewResponded 19 February 2022

Dear drg Tika,

Greetings from Grand Tjokro Bandung
Thank you for sharing your excellent experience at Grand Tjokro Bandung on TripAdvisor.

We are very much delighted to know that you enjoyed our facilities and services during your stay at our hotel. This kind review is highly appreciated and really important to keep our standard and exceed guest expectation. Thank you also for mentioning Randy, we really appreciate it.

Once again, thank you for sharing and we are looking forward to welcoming you again Grand Tjokro Bandung soon.
Kind regards,

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Reviewed 22 December 2021

This is my second time stayed here. Nice place with lots of entertainment for kids. But unfortunately the zoo and playground were closed at 4pm which is I considered early because kids still want to play maybe until 6pm. Other than that the service was nice.

Date of stay: December 2021
Trip type: Travelled with family
Thank TonggeretHijau
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
fnu sahmad, General Manager at Grand Tjokro Premiere Bandung, responded to this reviewResponded 27 December 2021

Dear Silvia,

Greetings from Grand Tjokro Hotel Bandung

It’s certainly our pleasure to have you stay with us again. I’m pleased to know that you liked Grand Tjokro Hotel Bandung to have a relaxing staycation here.
I look forward to welcoming you back and to enjoy another wonderful experience with us

Kind regards,
Sahmad – General Manager

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Reviewed 18 December 2021

Overall stay is great, the food is great so many option to your pallete, the staff is so helpfull and polite. Ambience so great.
I have a minor suggestion, in the bedroom there is minor leaking in shower and closet area, and also the towel little bit smelly. Make sure for cleaness is priority.
Overall thank you grand tjokro for holiday this year been so great!

Date of stay: December 2021
Trip type: Travelled with family
Thank betarisabina
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
fnu sahmad, General Manager at Grand Tjokro Premiere Bandung, responded to this reviewResponded 27 December 2021

Warmest Greeting from Grand Tjokro Hotel Bandung.

First of all, please allow me to thank you for staying with us during your visit to Bandung and for your kind review about Grand Tjokro Hotel Bandung. Thank you for your valuable feedback to our services and terribly sorry for the inconvenience on your previous stay.

We will definitely improve our services and product, and will ensure that our customer satisfaction is our priority. We wish that you will continue your support towards Grand Tjokro Hotel Bandung and we do hope that we will have opportunity to welcoming you back to our hotel in the near future.

Our warm regards,

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