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“So so stay”
Review of Novotel Bandung

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Novotel Bandung
Ranked #21 of 231 Hotels in Bandung
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1,276 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (130)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Any
English first
Singapore, Singapore
1 review
Reviewed 25 April 2012

The hotel is good for business travellers as it is near the business district and airport. However for leisure travellers it is not near any shops or shopping centres. There is nothing to attract holiday makers to stay at the hotel - i.e. shuttle bus etc to ferry holiday makers to nearby shopping centres, No tour desk to help at the lobby.
The variety at breakfast lost out to Novotel in Bangkok. The coffee is too diluted and the food taste is average.

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kuankokpui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelBandung, General Manager at Novotel Bandung, responded to this review, 4 May 2012
Dear Mr/Ms Kuankokpui,


Warmest Greetings From Novotel Bandung.......!


Thank you very much for your time to provide us your feedback on your last stay with us. From our data statistic, our percentage of leisure traveler are almost the same as our business traveler. This also can be shown that we always fully-booked during the weekend. It's very good feedback from you to put the tour desk at our concierge desk to assist our guests who want to explore Bandung area and to provide the shuttle service to some of near shopping centers..

At Novotel Bandung, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

Once again, thank you so much for your review and comments on our hotel's facilities and services. My Team and I hope to have another opportunity to serve you again at Novotel Bandung in the near future.


Sincerely Yours,

Marak Setiadi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta, Indonesia
Level 3 Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 20 April 2012

Already went many times to Bandung, and this was the second time staying in Novotel. It was a great hotel. Warm welcome from all the staffs. The price is really reasonable, and it is really worth it with the service and the facilities given by the hotel.

The room is not really spacious, but it is equipped with great amenities. There is a bath tub in every room I booked, which is really great. The room service was good and fast, when I ask for some dinner, they delivered it really fast.

Overall, the hotel was great, the breakfast was also great, with good taste and variety of food. Definitely will come back.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jakboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelBandung, General Manager at Novotel Bandung, responded to this review, 25 April 2012
Dear Mr/Ms JakBoy,


Warmest Greetings From Novotel Bandung......!


Thank you for your truly positive review and your loyalty with Novotel Bandung. We share it with all our operating team in the morning briefing. We are happy to hear that you satisfied with our service, great taste of food, varieties of food, and reasonable price. This would definitely encourage our staff's spirit to explore the best possible way to continuously providing a unique experience to our potential future customers.

At Novotel Bandung, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

Once again, thank you so much for your review and comments on our hotel's facilities and services. Definetely we hope we have another opportunity to serve you again at Novotel Bandung in the near future.


Sincerely Yours,

Marak Setiadi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Bandung

Property: Novotel Bandung
Address: Jl. Cihampelas no. 23-25, Bandung 40171, Indonesia
Region: Indonesia > Java > West Java > Bandung
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Romantic Hotel in Bandung
#11 Family Hotel in Bandung
#14 Luxury Hotel in Bandung
#17 Business Hotel in Bandung
Price range (per night): ₹ 2,578 - ₹ 5,221
Hotel Class:4 star — Novotel Bandung 4*
Number of rooms: 156
Official Description (provided by the hotel):
The Novotel Bandung is a 4 star hotel conveniently located in the centre of Bandung. Close to the main shopping and entertainment precinct, it is ideal for business trips and holidays. Featuring 157 rooms, the hotel also offers a range of conference facilities. For the convenience of our guests, we have a fitness centre, spa, and Kids Club. Enjoy a meal in our restaurant, or an intimate drink in the Lounge Bar. The hotel is the perfect base for exploring the rich colonial architecture of the city. ... more   less 
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Also Known As:
Novotel Bandung Hotel Bandung
Bandung Novotel

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