Although the hotel setting is quite nice, the service is poor.
We requested for laundry service, when we receive it back the next day one of my shirt was torn off. When I complained to the reception, they were quite rude and told me my shirt was already like this when they receive it. Outrageous since It was in perfect condition when I handed it. After speaking several time with the manager they waved the laundry charges.
Far from sufficient considering the value of my shirt and the poorly handled complain.
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