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“Nice Hotel” 4 of 5 bubbles
Review of Golden Flower

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Golden Flower
Ranked #26 of 225 Hotels in Bandung
Bandung, Indonesia
Level Contributor
83 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Nice Hotel”
4 of 5 bubbles Reviewed 22 April 2012

Parking lot not so big, but the hotel has a good area... Near to shopping area, food area and near the main street of bandung

  • Stayed March 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank JimmyYoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fomgf, Room Division Manager at Golden Flower, responded to this review, 27 April 2012
Dear Mr. Jimmy,
Warmest Greeting from Golden Flower Hotel.

Thank your for your time to share your experience during your stay at our hotel. We do hope to meet you again in the nearest future. See more information at our website.

Best Regards,

Andrian S.Daud
Room Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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773 reviews from our community

Traveller rating
    363
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    108
    42
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See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (115)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Korean first
  • Russian first
  • Any
English first
Abu Dhabi, United Arab Emirates
Level Contributor
108 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 bubbles Reviewed 19 April 2012

I stayed for two nights for works purposes. It took them sometimes to get the room for me as I book it thru agoda. I've never been to bandung and this is the hotel for the conference. Room was just okay but if you ask for room servie it takes long time for them to respond and you need to call them and remind them again and again. I dont think that htis hotel should get the four star rating maybe three the most. Location is quite okay because it is near to the Pasar Baru...one of the shopping haven in Bandung. I moved to another hotel after 2 days here.

  • Stayed March 2012, travelled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank shane90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fomgf, Room Division Manager at Golden Flower, responded to this review, 20 April 2012
Dear Sir/Madam,
Warmest Greeting from Golden Flower Hotel Bandung.
First of all, thank you for choosing our hotel during your business purpose in Bandung. By this time as well, please accept our apology for your review regarding to the quality of service of Room Service. We take this as a prior matter, we will share this also to the team member. We will make sure this matter will not happened again. Once again, thank you for sharing your comment to make us improve our services.
Best Regards,
Andrian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta
2 reviews
5 of 5 bubbles Reviewed 17 April 2012

My name is Victor, I had stay there with friends for vacation.
The hotel is have great room, simple but very comfortable even it's small.
We also have dinner and breakfast there, very delicious food.
NIce facilities also its have...

  • Stayed March 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Victor P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fomgf, Room Division Manager at Golden Flower, responded to this review, 20 April 2012
Dear Sir/Madam,
Warmest Greeting From Golden Flower Hotel Bandung
On Behalf of Management, I would like to extend my deepest gratitude for your review for our Hotel.
Its a simple comment but it is big for us with your feedback. We will share this great feedback to our team member to make us always improve our quality of service
Once again thank you for your feedback
We look forward to welcoming you again in the nearest future.
Sincerely
Andrian
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta, Indonesia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 15 April 2012

It was my 3rd chance to stay in this precious hotel which was located in the central district of Bandung city and near the shopping center of Pasar Baru. I arrived in the late afternoon and was served very warm with its best FO staff who lead me to the check-in process. The process was very fast to get the room that i booked, room in the 5th floor which was in the same level as the swimming pool and other facilities such as spa. This level is very recommended to choose if you want a little bit private to use its facilities although lounge and karaoke are placed in the ground level. Varieties of the menu for Breakfast in this hotel is one of the reason i choose to stay instead of its excellent service of its staffs. 2 nights in this hotel was such an unforgettable stay.

Room Tip: Room in the 5th floor level with pools and other facilities.
See more room tips
  • Stayed April 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RizkySianipar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fomgf, Room Division Manager at Golden Flower, responded to this review, 20 April 2012
Dear Mr. Rizky,
Warmest Greeting from Golden Flower Hotel Bandung.
Thank you for entrusting us as a hotel during your stay in Bandung. We will shared your great experience to all our team so that we can keep improving our quality of service. We are looking forward to welcoming you again in the nearest future.
Best Regards,

Andrian
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bandung
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 bubbles Reviewed 9 April 2012

when we arrived at our room, i found that our bed is still dirty. there was dirty spot and a lot of hair, the curtain is dirty when my son play with the curtain. at night i heard a loud noise from upper level and Air conditioner was so noisy. we went to swimming pool, the water wasn't clear. we ordered room service, the operator didn't explain us that nasi goreng Asia Afrika was spicy, so i ordered another one which is not spicy. At breakfast time, the service was good but the food was poor. good variety but the taste was not good. sorry to say for 4 star hotel. i reserved this hotel via agoda and when i read trip advisor, this hotel was the best for family but for me,it wasn't right.

  • Stayed April 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank robiyantho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fomgf, Room Division Manager at Golden Flower, responded to this review, 19 April 2012
Dear Mr. Robiyantho,
Warmest Greeting from Golden Flower Hotel

First and Foremost, I would like to extend my gratitude to you for choosing our hotel during your visit to Bandung. By this time also on behalf of management we are regrets to hear your unhappy experience during your stay. It becomes our concern for all the matters you comment regarding to the quality of service and the facilities it self.
We have made action and reviewing about this.We make sure this is not going to happen in the future to you or any guest visit our hotel.
Once again thank you for sharing your comment. Please do contact me directly at andrian.sd@golden-flower.co.id for any matters you need to ask.

Best Regards, A

Andrian S.Daud
Room Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Golden Flower

Property: Golden Flower
Address: Jl. Asia Afrika no. 15-17, Bandung 40111, Indonesia
Region: Indonesia > Java > West Java > Bandung
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#4 Romantic Hotel in Bandung
#8 Business Hotel in Bandung
#9 Family Hotel in Bandung
#15 Spa Hotel in Bandung
#17 Luxury Hotel in Bandung
#18 Best Value Hotel in Bandung
Price range (per night): ₹ 2,285 - ₹ 3,092
Hotel Class:4 star — Golden Flower 4*
Number of rooms: 193
Reservation Options:
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Also Known As:
Golden Flower Hotel Bandung

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