I stayed there for 2 nights during may 2012 with my gf, i have to say that the resort was absolutely gorgeous. Once we arrived at the entrance the guard did a thorough scan of the vehicle (even though it was their very own hotel car) I like how detailed they are. When we arrived we were greeted by their staffs full of smiles on their faces, the lobby was gorgeous very quiet, not to mention the welcome drink was superb! After checking in, the very friendly staff walked us to our villa and showed us around on where to get breakfast and afternoon tea and also the facilities. He was very friendly and we even chatted their english were really good. Better than the driver/.guide we hired to drive us around!! When we reached the villa the first thing i notice was the very interesting 'do not disturb' sign by the door, When we entered the villa we were greeted by a very personalise 'notice' it was a welcome sign that included our names! Even though it was something so simple and could be done in less than 1min it was how thoughtful they were that made it so special, never have i ever went to any hotel (even a 5star hotel at my very own country) that do something like this.When the staff showed us around the villa, the bed was huge, the outdoor bathroom was gorgeous! the pool is big and there were 2 gazebos! i also liked the fact that the bed area and the closet/bathroom area was kinda seperated. They have turndown service, so when we came back at night they actually help us turn on the lights and set up the electric mosquito repellent! Which we were really for! (not that there were many mosquitos there, in fact there wasn't much, which was really really impressive! because all around us were nature, trees, pond and rice fields!)
Their breakfast was also fantastic, it was very delicious their fruit juice were very fresh their service is really good! Everywhere we went their staffs we were doing their work with smiles on their faces, having being in the service line myself when i was younger i know thats not an easy thing to accomplish. We ordered their room service on our last night, the food was superb and the fact that it wasn't very expensive was a big plus point.
After all these I've already think that this resort was more than i can ever ask for! But what they did for us during our check out day breakfast was unbelievable! That day happened to be my gf's birthday and to our suprise they actually baked a cake and got their staff to sing happy birthday song for her during our breakfast! I couldn't believe it because we didn't mention anything to any of the staff there. Its is definitely because of their thoughtfulness ( the hotel was booked under my gf's name) they must have seen her birthday on her passport! I mean that was just wonderful, we were both very very touched by that. Especially me because i think this surpise was much better than the one i've requested from another resort that we were heading aft this ( kamuela at sanur, we spent 2 nights a ubud and 3 nights at sanur which we both regretted, we shld have spent 3 nights at ubud and 2 nights a sanur)
I would definitely go back to stay at this resort the next i go to bali, their staff was very friendly very thoughful the place was beautiful. The only minor problem was it is pretty costly we paid USD260 for 1 night! but i would say it was worth it, but i do wish it was cheaper so i could spend more days there! I would like to thank all the staffs there who made our Ubud trip so wonderful and enjoyable, the only name i remember was the driver we drove us to the resort his name was mardi (i hope i get the spelling right) he was very friendly he was telling us what is this and that and he actually wind down the window when he knows we want to take a photo of a statue.. really very thoughtful very friendly. Best resort ever!
- Official Description (provided by the hotel):
- Located on the verdant hillsides of Ubud, Ubud Village Resort & Spa is a perfect Balinese hideaway for romantic couples, honeymooners and families alike. Overlooking an expanse of gorgeous terraced rice paddies, Ubud Village Resort and Spa has a relaxing atmosphere throughout which is further enhanced by excellent service and guest amenities. ... more less
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- Also Known As:
- The Ubud Village Resort And Spa
- The Ubud Village Hotel Ubud
- The Ubud Village Resort & Spa Bali