We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Ubud”
Review of Viceroy Bali

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Viceroy Bali
Ranked #11 of 199 Hotels in Ubud
Certificate of Excellence
Reviewed 24 April 2012

Middle of the Jungle in Ubud with breathtaking views was a different experience and worth trying, We had a very nice stay and the staff were excellent trying to accommodate all our wishes, the food in cascade was one of the nice meals we had in Bali. The free wifi and complementary soft drinks mini bar was a nice touch, but overall this is more of a four star property.
Beware you will encounter lots of insects being in the middle of the jungle so if you are not comfortable with this then Ubud is not the place for you.

  • Stayed: April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Hamilton901
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (1,072)
There are newer reviews for Viceroy Bali
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language
  • More languages

705 - 709 of 1,072 reviews

Reviewed 17 April 2012

We travel a lot. We eat a lot. When it comes to the world of hotels and restaurants, the devil is in the details. Without a doubt, the Viceroy Bali hits all the marks from the personalised (charming!) knowledgeable staff to the luxurious and comfortable stay in their beautiful resort located in, Ubud, one of the most unique destinations in South East Asia.

We had a small group with us (six people) set to stay for four days. We had airport pickup - which was more like a guided tour from the driver who kindly greeted us with cool towels and refreshing drinks. The scenery for the hour or so long drive was amazing and lush lush lush! Rolling into Ubud, you could already feel the artisan and laid back vibe of the area as we passed one temple after the next.

Pulling into the Viceroy, we first passed the local village which had gorgeous vistas of their rice fields. What an ideally located hotel! As well, we loved the helicopter pad (a respectable distance away from the main hotel).

The entrance is much like the hotel, understated, elegant and Balinese. We were greeted with Leis (garlands) and check in was swift and we then were introduced to the small and intimate compound.

It was wonderful to realise that we were standing in a valley, across from a working coconut plantation. The infinity pool was tempting and large with a nice family frolicking in the u-shaped pool. There were immediate plans hatched for us to jump in to drink at the water-side bar!

Their destination restaurant, CasCades is inside a vast open-air ‘hut’ about three stories tall! Made from traditional means of tying together, what I assume is hay, the thatched roof is an awesome display of both modern as well as traditional craftsmanship.

We jumped into our golf cart ‘buggies’ which take guests up and down the hill. During our stay, we mostly walked as the scenery of Balinese statues, mossed walls and marbled moldings – all framed by the lush green surroundings were beautiful.

Being in the valley allows each villa to have 100% serene privacy as the hotel is built on a steep hill and the sightlines were carefully selected. We stayed in the Garden Villa which became the night time hang out because of the abundant outdoor space and great lighting of the private pool at night. We would play cards, have a dip in the pool while others read books on the day bed. Our kids would have loved this room as the layout was perfect for families.

Others stayed in the beautiful and relaxing Terrace Villa which was more modern with an amazing exposed ‘hay thatched’ roof which gave an already large room, a luxurious and spacious homey feel. There was also a great breakfast nook area – right above the infinity pool over-looking the coconut plantation. As it had full sun first thing in the morning, breakfast in the pool (fresh Danish and Croissants from their talented pastry chef) became a tradition! We loved sitting on the long bench inside the pool slowly eating out breakfast and reading our papers.

One couple who was with us owns a chain of restaurants back home and we made our way through the menu. Here is the list of ‘must’ trys!

Fois Grois: Yummy and beautiful with a reduced fruit sauce on the side. Make sure to ask for the ‘sliced’ brown bread to accompany as this is freshly baked for you on request.

Beetroot salad: Fresh and zingy sprinkled with moorish and amazing feta cheese and green leaves.

Indonesian Chicken Soup: They make this spicy or not spicy and it was exactly what I wanted this one night. Light and flavourful with all the right amount of spices (not hot) to get your appetite going. What a joy!

Lamb Rack: Wow and grilled to perfection. The reduced red wine sauce is devine, but they also offer a special mint sauce (not on the menu) which is lovely.

Chicken: This was amusing as our friend wanted to order the ‘chicken dish’ as often in restaurants, no one ever orders it. It came out rolled, moist and perfectly browned. The next day, his wife ordered it again!

Beef Randang: Amazing. Born in a ‘stew’ country, I thought I’ve had my share of good hearty beef stews! This has nothing on Bali, where most of the people are Hindu by religion. Soft and tender, the flavour profile of this dish was layered as only a South East Asian dish could be. I even asked for sambal (the local hot sauce) on the side which gave the dish a bit of kick.


All in all, a wonderful vacation with old friends - the perfect place for us to relax. This magnificent hotel in paradise has set the bar for boutique 5-star hotels. Great location, lovely staff, wonderful food and great pools are just a few of the things we will miss. We are sure to return, either by ourselves or may be even with the kids in tow!

Room Tip: We spoke to the owners who told us that there are many different types of rooms though the themes ar...
  • Stayed: March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Luxury1Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2012

Today is April 11th and we are checking out of the Viceroy. Our stay here was a very good stay and we would come back. There are some pros and some cons on this property, more pros than cons......
Pros, are that we got exactly what we where looking for in a relaxing property. We could not have ask for anything else out of a relaxing property, but to relax. We found that the room which we stayed, the Vice Regal #1 was the nicest room we have ever stayed in. From the monkeys in the yard to the villa pool outside the door we found this property was spectacular. I keep saying relax because that is all there really is to do. When we planned our vacation of 8 nights in Bali, we knew that we needed to take the first 4 days and unwind and that is what the Viceroy has done, exactly what we wanted. The food was good and the staff was pleasant, we had a great time here at the Viceroy.
Cons...are the ride to get here! We tried to get the helicopter transfer as I knew it was an hour drive. I emailed every week to see if it was available before our arrival and it was not. So after the best immigration service every, as we never stopped moving though the airport we headed to the van that was waiting for a two hour drive which was not the best ride of my life. My wife and I both set in the back seats of the van and thought at some points our lives where in someone else's hands and that is not a good feeling. If I could suggest to take the helicopter if possible it would be worth it, I am sure as I did not get to take it. Also the shopping tour we took in the car was the same, so stay on the resort if you are looking to relax otherwise you will find yourself a little on the nerve side.
Overall the resort itself was wonderful and the transfer to the resort was not, it is just the streets and the traffic. It is not there fault but being it is as far from the airport you must factor this in when making your decision.
Thanks Viceroy for relaxing 4 days.

  • Stayed: April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Sugar1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2012

Stayed here for 6 days in a deluxe terrace villa. Overall we thought that the hotel was great, there was a few issues but they resolved them quickly...

Let me get the small issues out of the way first.

On our first day the hotel had a construction crew working on an expansion, this resulted in a lot of noise in our villa. We was concerned that the noise would be with us all week and complained to the front desk. As soon as they heard this the noise abated and we didn't hear anything for the rest of the week.

One day the restaurant had an issue with breakfast that led to them misplacing our order. We sat for a hour without breakfast while everyone around us was being served, the server did tell us they made an error, apologized and breakfast came out quickly after that. We didn't have an issue with breakfast for the remaining days.

We used the shuttle service to town one day and called for a pick up, the hotel told us to call to arrange pick up. When we did they said that it will be 5 minutes. We waited 15-20 minutes and called again, the front desk said that the driver was there looking for us. We waited another 15-20 minutes and finally saw our driver with a car full of people taking them to the town center, once he dropped them off and picked us up he told us that all of the cars were in use and he apologized. The waiting 40 minutes wasn't too bad but the front desk telling us the driver was looking for us kinda annoyed me. I could have easily just got a taxi back and saved us sitting on a corner in Ubud in the heat waiting on them if they just told us it would be a while.

Now the positives...and there was lots of them! We got picked up at the airport and the ride was very easy and comfortable (took about 1 hour). Check-in was quick and simple and we got a nice refreshing drink. The walk to the villa is great with a beautiful view of the ravine overlooking the pool and restaurant. It really is a postcard view! The villa is well appointed, very clean, very quiet. The pool area is nice. You get sun consistently until about 1pm. If you want direct sun after that you will need to go to the main pool area.

We ate at the restaurant one night (see separate review) and it was awesome. The breakfasts were good with the exception mentioned previously. The menu is pretty limited but it was always fine for us. We ate at the resort a couple of times for lunch and room service was good and the lunch menu was very good.

We had a 2 hour spa experience which was really top notch. The spa is located in a great setting and we had a massage, flower petal bath, steam and hot tub. It rates up there with any spa experience we have had.

We rented bikes one day and used the shuttle service another to visit the elephant safari. Both were easy to arrange. We also used the hotel to make all of our dinner reservations and the shuttle service for these was very easy.

The service in general was great with all employees being so very friendly. Made you feel like home!

Overall we would return and use the Viceroy again. They did a great job. Wish that trip advisor had a 1/2 star rating so I could give them 4.5 stars...

Room Tip: If you go with a deluxe terrace room ask for one nearest the jungle....they have clear views rather...
  • Stayed: April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Villa_Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2012

The Viceroy Bali envelopes its' guests with warmth, luxury and comfort each moment of one's stay at this astoundingly beautiful resort.

Upon arrival at the sweltering Bali airport, we were met by their driver, who immediately offered us chilled handtowels and bottled water (had we opted to arrive by helicopter, the Viceroy has a landing pad on sight). In fluent English, he provided us information about Ubud's history and Balinese culture. He could not have been more pleasant.

The open-air lobby provided our first glimpse at the beauty and hospitality which awaited us. We were greeted with a refreshing glass of Balinese punch, and were promptly registered and driven by golf-cart to our gorgeous Vice Regal Villa 2. The Balinese stone sculpture and colorful flora en route was tasteful and perfectly maintained.

After passing through a small private courtyard, we entered into our lovely Villa, which was extremely spacious and beautifully designed and appointed. Our private infinity plunge pool and lanai were pristine and provided an awesome view of a tropical gorge and swift stream. This was 'small luxury hotel'
paradise!

Upon further exploration, the grounds of the hotel proved magnificent; a stunning meandering infinity pool leads to their lovely (and delicious) open-air restaurant. The unbelievably beautiful spa overlooks the Ubud Valley with views of its' volcano...spectacular.

The nicest part of our stay was that the quality of service matched the beauty of The Viceroy. The owners, Otto and Margaret, were lovely and attentive, as was each member of their staff. Every question or request was met with a smile and promptly answered. The complimentary car service into town was another of the services we greatly appreciated...and used frequently.

All in all, The Viceroy provided us with an unforgettable memory of Bali. This heavenly spot reminds one of what a 5-star hotel should be, and we hope to again experience this bliss on our next visit to Bali.

  • Stayed: April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank BeachBumDE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Ubud
1.9 km away
The Kayon Resort
The Kayon Resort
#2 of 199 in Ubud
1,193 reviews
1.8 km away
LUXE Villas Bali
LUXE Villas Bali
#1 of 199 in Ubud
263 reviews
0.3 km away
Kamandalu Ubud
Kamandalu Ubud
#40 of 199 in Ubud
1,007 reviews
Show Prices
Show Prices
Show Prices
5.0 km away
The Samaya Bali Ubud
25.3 km away
The Legian Bali
The Legian Bali
#7 of 147 in Seminyak
1,555 reviews
3.7 km away
Mandapa, A Ritz-Carlton Reserve
Show Prices
Show Prices
Show Prices

Been to Viceroy Bali? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Viceroy Bali

Address: Jln. Lanyahan, Br. Nagi, Ubud 80571, Indonesia
Phone Number:
Region: Indonesia > Bali > Ubud
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Ubud
#9 Spa Hotel in Ubud
#11 Luxury Hotel in Ubud
#21 Romantic Hotel in Ubud
#42 Family Hotel in Ubud
Price Range: ₹ 31,371 - ₹ 1,04,526 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Viceroy Bali 5*
Number of rooms: 25
Official Description (provided by the hotel):
The Viceroy Bali recently won 'Best Boutique Honeymoon Hotel' in the world, it is a family owned and operated resort conveniently situated five minutes from the center of Ubud and features 25 luxuriously appointed one and two bedroom private pool villas, CasCades fine dining restaurant which serves European and Indonesian cuisine and the Lembah spa which has a variety of traditional Balinese and international treatments. The Viceroy Bali is a sanctuary in paradise and offers complete privacy with breathtaking tropical valley views. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Agoda, HotelQuickly, Prestigia and Ctrip TA so you can book your Viceroy Bali reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Viceroy Bali Ubud
Viceroy Bali Hotel Ubud

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing