This is a beautiful hotel in a lovely setting with extremely helpful staff. Our stay did not start on exactly the right foot as we expected our "two bedroom pool villa" to have two interconnected rooms - beware as they are not. They are a duplex style meaning the kids bedroom was going to be outside the main entrance and up a stairway to a separate keyed entrance. For us with 2 small children this would not work as we not hear our 18month old if he waked in the middle of the night as well as other security fears. The staff were very attentive to our concerns and this was clearly an owner issue but we felt the owners should not be allowed to rent this accommodation out if they were aware of the ages of our children (which they obviously were as we had a cot made up in the master bedroom - which meant leaving a 4 yr old alone which is also not acceptable in our opinion).
The staff and manager - ms henny - was great and we made do by using the separate dining room in our duplex as a second bedroom. While not ideal as we had to walk through this bit to get to the pool or out the front door, there were curtains on all sides that at least made privacy ok. And staff made up for the change with free dinner or spa treatments on each day of our stay.
A lovely place with great views, good breakfast, not too far from Ubud (50k and about 10 mins) just be aware if traveling with small children. By the way not all duplexes were like ours so may not be a solution for everyone. We were in room 203.
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- Also Known As:
- The Payogan Villa Resort And Spa
- The Payogan Villa Hotel Ubud
- Payogan Hotel Ubud
- The Payogan Hotel
- The Payogan Villa Resort & Spa Ubud, Bali