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Reviewed 6 June 2022

The hotel is on multiple steps and elevations (no lift). Our room was luckily on the top level so if you're someone that has knee problems, we recommend requesting a room at the top. It was convenient that a staff member took our luggage to the room.

We rented a villa with a pool. It was a bit outdated. The windows in the patio area did not close all the way as well as the windows leading to the pool. There is only one AC unit in the room, which can only turn on with the hotel key. Only 1 key (actual key) was provided so when we came back to the room, we put in the key to turn the AC on, which took a while. No AC in bathroom and toilet/shower area. The breakfast was good. You choose one main, one starter, one juice and were provided bread, butter/jam, croissants; pretty decent portion. All of the breakfast area is open concept and not very clean.

We did encounter a lizard in our room that escaped and hid when we called hotel staff to remove it. There didn't seem to be bug treatment on outside of the rooms as there was small bugs that crept in the villa.

The reason we stayed here was for convenience (closer to Mt. Batur [1 hour ride], Room4 dessert, our cooking class, and a few spas and laundromats). We ended up leaving early because it wasn't what we were expecting.

Date of stay: May 2022
    • Value
    • Sleep Quality
    • Service
1  Thank jayandrikita
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 26 April 2022

We were told that Ulun Ubud was one of Bali's oldest resorts. As a result of the property's age, one would expect out-of-date furnishings. Vintage furniture has its own allure, so I won't compare it to newer resorts. If you enjoy vintage old charm, this is the place for you. From reception to drivers to restaurant staff to engineers, everyone was friendly and polite. They truly give you the hospitality of the friendly people of Bali. The property was built on strata land so most of the rooms can be access via stairs. There are two pools near the bottom. Due to the covid and low occupancy, both pools were closed, with the exception of the one above near the reception (with superior room categories having direct access to the pool from the rooms), and the rest of the guests are welcome to use the pool.

The restaurant's breakfast buffet was excellent. You can have either coffee or tea. You will also receive a selection of juices (Mango, Orange, and Gave), 1 x main course, and fruit to round out your breakfast. I enjoy the chicken porridge because it is simple but delicious. If you're staying for an extended period of time, do try a different main course.

Room tip: Room 1-5 is near the spa area and Reception.
Date of stay: April 2022
    • Rooms
    • Cleanliness
    • Service
1  Thank Shakeame
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 5 February 2022 via mobile

Wow this place was such a disappointment. Booked here for my husbands birthday and spent the entire weekend apologizing for my poor choice. We live in Bali and recognize that Ubud hotels are struggling to operate.. But this place just was really poorly designed, staffed, and managed. We paid around 400k range with breakfast. There are better places to be found for this price.
- all the non villa rooms and actually in the parking lot. You're facing the rice fields but still, you're in the parking. No atmosphere. Hotel feels small and cramped.
-balconies between rooms are separated by a few plants. Not even a divider. No privacy, not corona safe and generally unsafe for your valuables too.
- staff is not well trained, house keeping didn't empty our garbage cans when we had tons of dirty diapers, breakfast staff was smoking in the corner while we ate, staff came to our room without their mask
- general maintenance, which I recognize is impacted by corona, but still... Pool wasn't cleaned once during the 2 nights we were there, steps to our room were breaking, aging property (it was a takeover in 2020, not a new place)
- its behind a gym which means noise from cross fit in the morning
- each day they give you less and less water, you start with like 250ml and the next day it's a Cleo bottle with like 100ml

The positives are the hot water was good and breakfast ok given the price

Date of stay: February 2022
Trip type: Travelled with family
2  Thank Madeleine R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 31 August 2020 via mobile

What a beautiful hotel! All the staff were really welcoming and we became friendly with Somana (lovely guy) The hotel was close enough to ubud central for the markets and the Monkey Forest but felt like you were In the middle of nowhere. Free shuttle was available to the market. Food was exceptional. Advice on days out was also helpful. I would definitely stay again.

Date of stay: November 2019
Trip type: Travelled as a couple
Thank Ben L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 6 March 2020

We stayed there for 3 days and we enjoyed every bit of it. The location is perfect and very convenient. Moreover, the restaurant and pool has exquisite forest view ! I personally loved that part the most.

The staff is very friendly and helpful. I would highly recommend this place.

Date of stay: January 2020
    • Value
    • Location
    • Service
1  Thank Deepna B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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