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Reviewed 13 September 2016

I booked the hotel this hotel through expedia. Upon check in, marketing comunication staf has informed me that room that i booked was booked by other guest. He allocated me in other hotel, which is better than this hotel. Room was much bigger, and more quite.

Stayed: August 2016
Thank HelmiDenpasar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Khamara-H, Manager at DePradha Guest House, responded to this reviewResponded 14 September 2016

Dear HelmiDenpasar

Firstly, we deeply appologize for moving you to other hotel, This is beyond our control that the room that we sell in online Travel Agent taken by walk in guest and we did not aware the room still open to sell.
Therefore It is our responsibility to find better hotel to our costumer like you case.
We are happy to hear that you happy with other hotel that we selcet.
We do hope we still have chance to accommodate you at DePradha Ubud.

Deeply appology
DePradha Ubud Family.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 February 2015

The restaurant, which belongs to Pradha Guest House, is pleasant. Food is good and in accordance with the price ( 40-80 k Rp main course). The arrangement is Balinese, service is rather slow. The strong point of this restaurant is, that it sits on the first floor, and you can see from above and across the Jalan Kajeng street the stage of the Water Palace Dance Performance. You can enjoy the balinese music and dance while dining. From the tables close to the balcony railing you can see the performance best, so be there at about 7:15 pm.
Some tips:
- With rainy weather the performance will move to a nearby building, but you can still hear the music. You can easily check this at the entrance desk of the Water Palace b e s i d e s Café Lotus Garden .
- If you want to see the whole impressive back stage ( the Saraswati Temple), then buy a ticket ( 80 k Rp) and join the performance in the Water Palace itself.
- Or have dinner at Lotus Garden, where they charge you an additional 80 k for the tables with a view on the performance. ( But first read the opinions on Lotus Garden !)
- The entrance staircase to the restaurant is balinese, therefore really steep. At the rear of the open shop under the restaurant is a staircase with a more decent slope.

Stayed: February 2015, travelled as a couple
1  Thank lodewijkus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Khamara-H, Manager at DePradha Guest House, responded to this reviewResponded 7 July 2016

Dear Chiclette 21

Greeting from New Management Pradha Guest House.
Deeply sorry to see your review has not responded by previous management since 2014.

Now, we Khamara hospitality take over in managing Pradha Guest House from July 2016, We are happy to listen, folow up any guest review for our service improvement. Our goal for guest satisfation.

We will very happy if you give us a chance to serve you in the future when you come to Ubud.

With Regards
Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 January 2015 via mobile

We stumbled on this place when looking for accommodation. We got a really good deal for an air conditioned room. The room was nice and big however it was very dark. It had a fridge which was good but no tv. Our room had a leak in the bedroom and bathroom, when we complained to the hotel they just came and put buckets down. The balcony area was nice in front of the room. The bathroom was a good size but the paint was peeling off the walls and there were loads of holes every where. There was hot and cold water which was good. Good location.

Stayed: January 2015, travelled as a couple
Thank Jessica T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Khamara-H, Manager at DePradha Guest House, responded to this reviewResponded 7 July 2016

Dear Jessica T

Greeting from New Management Pradha Guest House.
Deeply sorry to see your review has not responded by previous management since 2015.

Now, we Khamara hospitality take over in managing Pradha Guest House from July 2016, We are sorry to hear your that you experience bad service and facilities during stay with Pradha Guest House previously . We are happy to listen, folow up any guest review for our service improvement. Our goal for guest satisfation.

We will very happy if you give us a chance to serve you in the future when you come to Ubud.

With Regards
Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 August 2014

This place was fantastic! The staff were stellar and were so friendly and helpful. Absolutely loved this place. No negatives! Great location, great food, and front desk agent Made was the best. Definitely recommend this place to anyone!

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Itraveljulia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Khamara-H, Manager at DePradha Guest House, responded to this reviewResponded 7 July 2016

Dear Itraveljulia

Greeting from New Management Pradha Guest House.

Deeply sorry to see your review has not responded by previous management since 2014.
Thank you for your great review, Made is no longer working with Pradha Guest House.

Now, we Khamara hospitality take over in managing Pradha Guest House from July 2016.
We will very happy if you give us a chance to serve you in the future when you come to Ubud.

With Regards
Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2014 via mobile

We chose here for dinner on our last night in Ubud. We were not impressed to say the least. Firstly before I list the negatives about this place there was a poor woman serving all the tables by herself, she was doing a sterling job as the service was not that slow. Ok so the negatives, there was no one to greet us or show us to a table when we arrived, the table was really uncomfortable and wobbled. We order 2 cokes to drink, 1 came with the top still on & had to ask for it to be removed. The service was one of the slowest we had received in Ubud, but as I said there was only one woman serving and she was doing a good job and keeping things ticking over without too much delay. All of the atmosphere was being created from the show going on across the street, when this stop the atmosphere was dead in this place. The toilets were not too a good standard and the cost I felt was too much. The food was good but not good enough to nullify the negatives. I would recommend trying elsewhere in Ubud for your meal.

Stayed: August 2014, travelled as a couple
Thank Steve_G86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Khamara-H, Manager at DePradha Guest House, responded to this reviewResponded 7 July 2016

Dear Steve G86

Greeting from New Management Pradha Guest House.

Deeply sorry to see your review has not responded by previous management since 2014.

Now, we Khamara Hospitality take over in managing Pradha Guest House from July 2016.
We are consistently, train our team for hospitality as true Balinese Hospitality for our guest, serve with heart.

We will very happy if you give us a chance to serve you in the future when you come to Ubud.

With Regards
Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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