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Reviewed 10 July 2022 via mobile

They don’t know anything about service or hospitality…..plz avoid…..their in house phones don’t work and they are totally non cooperative …..the food is plain and nothing to speak about…..they feel they have obliged you by giving you accommodation and will not display any sign of warmth that Bali is known for …..highly let down despite booking duplex pool villas for our group

Room tip: Don’t expect any hospitality
Date of stay: July 2022
Trip type: Travelled with family
Thank ashkaulcs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Gusdek Purwantara, Guest Services / Front Office at Pita Maha Resort and Spa, responded to this reviewResponded 25 July 2022

Dear Ashkaulcs,

Warmest greeting from Pita Maha A Tjampuhan Resort & Spa Ubud, Bali - Boutique Privacy.

Thank you for your feedback for our quality of product and services. We are on progress to maintain and train our staff to keep and produce the best of it. I am sure it will never happen again when you coming back and for other guest who will stay with us.

Once again, I am deeply sorry.

Best regards,

Gus Dek
Room Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2022 via mobile

Just finished our 4 night stay here- this is our second time staying here and we loved it just as much.
We had villa 303… two storey two bedroom villa with pool. Beds were so comfortable and rooms beautifully decorated as we love the traditional style all the wood and stone. Staff are beautiful and couldn’t do more for us. The shared pool is huge, deep and so beautiful to swim in (one of my favourites). There are so many restaurants right outside the resort and easy walking distance. BEST coffee just down a bit across the road at Warmmeet cafe. I would get up each morning a go sit and have a couple of morning lattes (worst coffee at the hotel). They gave us a free dinner at restaurant right outside the Royal Pita Maha - it was weird and not good - don’t do it. The views from our villa could not be beat. We were going to stay at the Royal PM but they didn’t have two bedroom villas plus this hotel is way closer to town and lots of places right outside the hotel. My daughter had her hair done at the dance salon just down the road- amazing and so worth it. We loved this stay just as much as we did in 2019… do yourself a favour and stay here- amazing!

Room tip: Lots of steps at this resort so get a villa close to reception or pool. All villas have amazing views - non are bad.
Date of stay: July 2022
Trip type: Travelled with family
Thank SydneyDarrenW
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Gusdek Purwantara, Guest Services / Front Office at Pita Maha Resort and Spa, responded to this reviewResponded 11 July 2022

Dear Mr. Sydney Darren,

Greeting from Pita Maha A Tjampuhan Resort & Spa Ubud, Bali - Boutique Privacy.

It's a lovely to heard that you love your stay with us. Everything are explain very details about our Resort. We really appreciated very much. Hope you will come and stay with us again.

Best regards,

Gus Dek
Room Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2022 via mobile

We had an amazingly luxurious night stay in Pita Maha in Ubud. This historical and prestigous resort is absolutely stunning with a very tranquil scenic forest facing and the whole resort is unique of its own surrounded by vast beautiful landscape. The service staffs were very friendly, attentive and super with a touch of warmth. Thank you Mr Gede of the front-desk reception ! Breakfast was deliciously prepared and served, we felt very pampered indeed. It was a pleasure having to meet Mr Joni, the Manager of Pita Maha whom is such a wonderful, friendly and cheerful gentleman who gave me some insight of this resort on which I hold fond memory leaving this spectacular place. Thank you !

Date of stay: May 2022
Trip type: Travelled as a couple
Thank 113jeanieg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Gusdek Purwantara, Guest Services / Front Office at Pita Maha Resort and Spa, responded to this reviewResponded 11 July 2022

Dear Sir,

Warmest greeting from Pita Maha A Tjampuahn Resort & Spa Ubud, Bali - Boutique Privacy.

Thank you very much for your kind to share your wonderful experience at our beautiful Resort. We appreciated it very much and looking forward to welcoming you back on your next vacation to Bali.

Best regards,

Gus Dek
Room Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2022 via mobile

We love this place, infinity pool and location. This is very clean, big villa with everything you need! Also get perfect service from Agung Joni and his stuff.

Totally perfect! Thank you, and recommend for everyone.

Date of stay: January 2022
Trip type: Travelled as a couple
Thank Jastrebov
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Gusdek Purwantara, Guest Services / Front Office at Pita Maha Resort and Spa, responded to this reviewResponded 16 May 2022

Dear Jastrebov,

Thank you very much for your positive respond about our Resort. We look forward to welcoming you again.

Best regards,
Gus Dek
Room Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 May 2022 via mobile

Pita Maha is the best place to stay in Ubud, you can not find better location and view than this one.
The Villas are large and beautiful, clean and so relaxing,
The manager Agung Joni and his team are very nice and professional….
I highly recommend this beautiful resort hotel.
Mohammad Hissourou
Brooklyn, New York

Date of stay: April 2022
Trip type: Travelled as a couple
Thank W3112
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Gusdek Purwantara, Guest Services / Front Office at Pita Maha Resort and Spa, responded to this reviewResponded 16 May 2022

Dear Mohammad,

Thank you very much for your review about our Resort. We are happy to arrange special thing when you go back to Bali and stay at our property.

Best regards,
Gus Dek
Room Division Manger

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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