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“Small, easy, convenient.”

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Puri Kelapa Garden Cottages
Ranked #38 of 76 Hotels in Sanur
Zurich, Switzerland
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Small, easy, convenient.”
Reviewed 19 May 2011

After a lukewarm reception upon arrival, I discovered that puri kelapa is more a case of a jungle with a few huts than a hotel. I found this to be a quite refreshing concept, and I must say my stay was on the whole enjoyable.

The choice of breakfast is After a lukewarm reception upon arrival, I discovered that puri kelapa is more a case of a jungle with a few huts than a hotel. I found this to be a quite refreshing concept, and I must say my stay was on the whole enjoyable.

The choice of breakfast is quite limited, bit I towels you going for two weeks. The staff take a little time to warm up to you, but when they do, life gets a lot easier. I have a feeling the next time I turn up, they will react much more positively towards me.

As for the accommodation, my room was rather nice, basic but on the whole clean and tidy. The bathroom was grimy enough to put off the more selective traveller, but being the more hardy type, I didn't mind this too much, and it wasn't as dirty as it looked. One guest told me you have to slip the staff a few thousand rupiyah, and your bathroom looks good as new. The room service is impressive, with fresh water bottles every day, as well as sheets. 

The location is pretty good. It's a quiet corner in the north of sanur, with access to both the beach and the main drag. Sanur is a quiet place, with more tourists over the fifty mark than under it, the predominant nationalities seeming  to be a mix of Dutch and Australians. This gives it a more relaxed atmosphere than Kuta. 

A few tips: 
1. Don't promise anything you can't keep, the Balinese will hold you to it. They are a very special social people, who will recognise you immediately after only meeting you once, and will remember your name for ever.

2. Find another couple who have been over a few times, and learn the ropes from them.

3. You are going to get ripped off (this is a certainty). While the Balinese, a lovely and friendly people, certainly need the money, they do tend to sell things at exorbitant tourist prices. Go to a local supermarket (hidden away along the main drag in the south of sanur) and check out the prices. For example, shorts actually cost 36000 rp on the Market, so don't think you're getting a good deal with 7000000 rp (70 dollars).

This brings ms to the final golden rule:

4. DONT LOOK LIKE A TOURIST. do not buy a bintang shirt and walk around with a sunburn and a beer in your hand. Respect the local customs, learn about three Balinese phrases, and never say it's your first time in Bali. 


Enjoy the magic of this beautiful island and it's people.

  • Stayed March 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank edrose1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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296 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (51)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Melbourne
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 May 2011

If you're looking for a great priced, clean and neat hotel that has beautiful gardens, a quiet location and a pool, then this is the place. The rooms are neat and clean and the beds - comfortable. It doesnt have the glamour of a 5 star hotel but then it doesn't have the price tag either. You are a 3 minute, easy walk to Sanur Beach that offers all the shopping, massages and great restaurants that you could ask for. Its a great hotel for those on a budget that want a more gentle introduction to Bali as Sanur is a little more low key.

  • Stayed April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank benkley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coffs Harbour
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 10 February 2011

Good hotel, great location, beautiful grounds, good pool, nice restaurant, cute rooms/bungalows, nice staff - the downside, they need to replace the room towels, pool towels, bed linen, pillows, water jugs, etc... A general maintenance plan wouldn't hurt. But all in all - a good place to stay at Sanur in Bali!

  • Stayed February 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank OzScott-711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 17 October 2010

This small hotel is quite promising and it depends when you stay there as to just how quiet it can be. In one review "aspiring Aussie pensioners" was mentioned and it is so true - they can be noisy around the pool. or even when walking to their rooms. Our little bungalow was certainly quite sweet but we noticed the water jug had not been filled for a couple of days and we mentioned this to Reception. It was filled straight away - a bit too quick I think. My husband said it's fine you can drink it and I did only to have an embarrasing situation a couple of hours later at a Coffee Shop. So this is one hotel where perhaps you should not have even a sip of their "boiled" water out of their jugs. In 26 years of staying at other hotels in Bali where they provide boiled water (and in some cases bottled water) I've never had such a bad experience. On the plus side the best thing I can say about this rather sweet looking hotel is that it is within walking distance to that wonderful No.1 Restaurant "Kayu Manis" I certainly don't want to discourage anyone from trying out this hotel but personally would not stay there again.

  • Stayed September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Travelroos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kadekbudhaya, General Manager at Puri Kelapa Garden Cottages, responded to this review, 29 October 2010
Dear Sir/Madam,
We wish to thank you for sharing your experience of staying at Puri Kelapa. We are very sorry for what happened to you, the first we received in years ever. We have taken the necessary action to ensure that it shall not happened again. We have replaced the jugs in all the rooms with bottled water. However we would have been most grateful had you share your experience with us, the management, first as we are all human and it is in our philosophy not to have ill intention toward others. Again we hope you could accept our most sincere apology and wish you well.
Yours sincerely,
Njoman Suwidjana
General manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nieuwegein, The Netherlands
Level Contributor
79 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
Reviewed 14 October 2010

During the past 4 months, I have been three times to this hotel (consisting of several blocks of cottages of 2 floors, with ca. 6 rooms on each floor).
The positive things are : the very kind and welcoming staff (especially in the nearby restaurant), the nice garden-with-pool, a small place to borrow books and magazines, the good and quiet location (though not right next to the beach, it is only ca. 400 meters away, and to the other side of the hotel it is almost right next to one of the main shopping streets in Sanur).
But, on the downside, the rooms are (and look) really old and not well maintained. They smell awful (like wet grass after a few days outside). The light in the rooms is very, very dim (making reading almost a painful exercise) and during peak-hours water in the shower (put above the bath-tub) might be running short. Probably due to the high humidity, the bathrooms look very dirty, although the rooms are well-cleaned every day (incl. new bed linen and towels). The interior walls are really thin, therefore the rooms (or more correct : neighbours) might be very noisy.
Breakfast is a choice of 5 different sets, which starts to get boring after more than 4 days.
Wireless internet is available only in the hotel-lobby (which is outside and therefore mosquito-prone) at ca. 2 Euro per day (but for free at the restaurant; ask for the password).
The hotel seems to be an all-time favorite for mainly Dutch and Australian (aspiring) pensioners.
In short : reading the other reviews and having seen many other hotels in Sanur, I do think you will be able to find more value for your money than this hotel (or : if possible just add a little more money to your budget to find that paradise-place Bali is famous for ....).

  • Stayed September 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MichaelNieuwegein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kadekbudhaya, Owner at Puri Kelapa Garden Cottages, responded to this review, 29 October 2010
Dear Sir/Mdm,
Thank You for sharing your experience staying with us at Puri Kelapa. I sorry for what happened. However we would have been more grateful if you share your experience with us first so that we could help you avoid such experience and make your holiday more joyful. Yes the wall separating the two rooms you were staying at is rather thin. Others are not as thin. We could have given you other room.
Again we are sorry that it happened to you and wish you well. Nonetheless should you wish to consider coming back to us we want you to know that you are most welcome.
Yours sincerely
Owner/manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Puri Kelapa Garden Cottages

Property: Puri Kelapa Garden Cottages
Address: Jln. Segara, Sanur, Denpasar 80228, Indonesia
Phone Number:
Region: Indonesia > Bali > Denpasar > Sanur
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
Ranked #38 of 76 Hotels in Sanur
Price range (per night): ₹ 2,648 - ₹ 3,359
Hotel Class:3 star — Puri Kelapa Garden Cottages 3*
Number of rooms: 48
Official Description (provided by the hotel):
Puri Kelapa Garden Cottages is a hidden away home, away from home. Quietly tucked away in the mid of green surrounding, Puri Kelapa is Serene & Peaceful. It is located at the heart of the traditional village of Sanur with approximately 45 minutes’ drive from airport, 15 minutes’ drive from the capital city of Bali & 5 minutes’ walk to Sanur famous sunrise beach & market. ... more   less 
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Also Known As:
Puri Kelapa Garden Cottages Hotel Sanur
Puri Kelapa Garden Hotel
Puri Kelapa Garden Cottages Sanur, Bali

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