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All reviews camp splash kids club water slides bedroom suite kids pool paradise suites shuttle bus great family resort kids activities family holiday table tennis games room during happy hour main pool full kitchen rooms are huge sister hotel
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Reviewed 21 January 2016 via mobile

The 3 Bedroom room we booked for 4 kids and ourselves was modern, spacious and clean. We initially booked 4 nights but extended our stay to 9 nights as we doubted we would find better 3 bedroom accommodation at a reasonable rate of AUD $280 per night. The rooms had a king double and 2 x singles in each room, 2 tvs with DVD player, 2 x bathrooms, basic cooking utensils with Hardys Supermarket a 5 minute walk away. Free Wifi was good, 20litre water containers replaced weekly that dispense hot, normal and cold water was a great touch. The kids club is well supervised and heaps of shade. The pool is clean and there are Daily themed dining specials every night from 6pm. Happy hours daily from 4 to 7pm half price was a great way to relax at the end of a long hot day entertaining the kids. Awesome breakfast is worth the money and the meals / room service are good quality and well priced. Highly recommended!

Stayed: January 2016, travelled with family
Thank Ivebeenanywhereman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stuart B, General Manager at Prime Plaza Suites Sanur - Bali, responded to this reviewResponded 1 February 2016

Thank you for you 5/5 positive review on the TripAdvisor website, we are very happy that you enjoyed your extended holiday with us, we do offer very good value for money when accommodating families of all sizes Thank you also for your kind comments with regards to the breakfast and thank you for recommending us to others, we look forward to welcoming you back again on your next holiday to Bali.

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Reviewed 18 January 2016 via mobile

We had a three bedroom apartment that was large & had everything we needed. 3 bathrooms, 3 TV's, filtered water & fully equipped kitchen. However the air-conditioning didn't work great in the loft. Staff were professional, very friendly & looked after all our needs.

The 2 pools are lovely & the kids loved the slide. Bar & food were very good however the buffet breakfast was priced to high & wasn't the best as food was open to insects. I saw flies on the pancakes.

There's a complimentary shuttle bus which took us to a private beach 5 minutes away. It is convenient but only runs up until till 6pm.

I recommend if you want to enjoy the resort lifestyle without restaurants, market stalls & shops right out your door then this is a perfect place for families to stay.

Stayed: January 2016, travelled with family
Thank jinger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stuart B, General Manager at Prime Plaza Suites Sanur - Bali, responded to this reviewResponded 1 February 2016

Thank you for your positive 4/5 review for the Sanur Paradise Plaza Suits…. The rooms are large and very accommodating for families for all sizes. We are very happy you liked the pools and the kids loved the waterslide. We look forward to welcoming you and your family back on your next holiday to Bali.

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Reviewed 17 January 2016 via mobile

A fantastic big family room with nice balcony and view of the pool. We experienced great room service and the staff were very friendly. The kids pool area was great and our kids loved the water slide.

We found our room smelled a bit mouldy and didn't like that the hotel was so far away from the main Sanur street & beach. The bus was great but it would be better if it went until 8pm a night to enable us to have dinner in the Main Street without having to pay for a taxi.

Stayed: July 2015, travelled with family
1  Thank scott674
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Stuart B, General Manager at Prime Plaza Suites Sanur - Bali, responded to this reviewResponded 18 January 2016

Thank you for your review on the TripAdvisor website, The rooms are fantastic and are big. Thank you also for you kind comments regarding the staff being friendly, sorry to hear about the mold issue and we will be looking into this. We look forward to welcoming you back again on your next trip tot Bali.

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Reviewed 15 January 2016

We (2 adults and 1 child aged 7) stayed here for 2 weeks during the September/October school holidays
.
Unfortunately our holiday plans did not go as intended – no fault of this resort. It was actually the resort that saved our holiday from being a complete disaster.
My husband had an ear infection and couldn’t board the plane to leave Australia, we initially thought he would only be a couple of days behind us.

So my son and I arrived at the resort and were checked in by the very friendly and informative staff at front desk who showed us about the resort before being taken to our room. The resort is not new or flashy but is well maintained, freshly painted and very clean. Our 2 bedroom suite was really large and comfortable, 2 Tv's, the fully equipped kitchen (just be mindful you do have to wash your own dishes), 2 bathrooms (standing shower in ensuite and bath for kids), plus the balcony had a clothes horse to hang out the bathers.
My only complaint is that the rooms are not very sound proof. I asked for a room away from the main street (which I received) but could hear dogs barking every night at around midnight and the people in the suite above had kids running around every morning at 6am (even my son commented they were noisy).

We chose to have breakfast included in our package, we I felt it was quite good value (an extra $40USD/day for 4 people). The resort also offers vouchers to purchase on arrival which worked out about the same price.

I also felt that the price of the meals poolside and for room service were very reasonable about $10-15AUD and most were tasty dishes. Of course you can find even cheaper meals out on the main street or along the beach boardwalk, but you will need to add on the cost of a catching a taxi back for $5 or a bima for $3.

Other handy facilities included are:
• A small minimart (though obviously Hardy’s is cheaper) but it was handy for essentials.
• A laundry mat with washers, dryers and ironing board.
• The hourly shuttle to Hardys and the beach.
• Tour booking which offer discounts for “Water Bom” and “Bali Safari and Marine Park”.
• A 10L hot and cold drinking water dispenser in the room.
• Free WiFi (though at times was a little slow).
• A party room (which would be the only complaint I have about this resort, as the pool becomes overrun by the kids and parents from outside the hotel that were attending the parties– we learnt to ask when parties we on so as to avoid being at the pool during this time).

But the best part about this resort is the water slide and kids club. As my husband was not with us for the first half of the holiday, my son was kept happily occupied with all the activities Camp Splash had running. It is not your typical kids club that you sign the kids in and then don’t see them. Instead they have scheduled activities every hour, the staff come out to both pools round up all the kids to participate, then the kids return to the parents after each activity. Between activities the kids are all happy swimming, water sliding and playing in the games room – and this was why we still had a great holiday.

  • Stayed: September 2015, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Toddlers-on-Tour-Au
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stuart B, General Manager at Prime Plaza Suites Sanur - Bali, responded to this reviewResponded 18 January 2016

Thank you for your extensive 5/5 review for the Sanur Paradise Plaza Suites. We are very happy that you enjoyed the services and facilities we have to offer. Thank you also for your kind words with regards to the friendly and informative staff. We look forward to welcoming you back again on you next holiday to Bali.

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Reviewed 12 January 2016

I have a family of three children from the age of 4 to 9 . We have stayed here before, twice and enjoyed it that much we retuned again and will do again . The hotel is fantastic . The breakfast has a wide range to suit all tastes . The pools and slide area great hit with young and old . The staff as always are unbelievable . They are All polite , happy , friendly and helpful ,nothing is too much trouble . We booked the safari with the ladies on the front desk who are very helpful and every morning on the way to breakfast greet you with a massive smile and a good morning . All the staff are great with the children .Thank you all so much for a great holiday again . A special thankyou to Pin and yugi you are both an asset to the hotel. As are all the all camp splash team .
The rooms are fabulous we have stayed in a few places in Bali but the size of the rooms are second to none . Plenty of room for all our family . Thankyou again for a great holiday and hopefully see you all soon . P

Room Tip: Pool view
Stayed: December 2015, travelled with family
Review collected in partnership with this hotel
Thank Cavelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stuart B, General Manager at Prime Plaza Suites Sanur - Bali, responded to this reviewResponded 15 January 2016

Thank you for your positive 5/5 review on the TripAdvisor website. We are thrilled that you had a wonderfully holiday with us. The staff are great and are a huge asset, we look forward to welcoming you back for the 4th visit real soon.

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