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Reviewed 9 April 2021

Just stay 1 night here, the villa was a bit far from main road. The room was clean and big. It also had kitchen inside. The AC was noisy, but because I arrived late so did not have a chance to see other room. The pool was maintained and staff was polite. My room (Ubud suite) was a bit out of date, so it's better to check when check in.

Date of stay: April 2021
    • Value
    • Sleep Quality
    • Service
Thank hengky s
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Nyoman Aryadana, General Manager at Aleesha Villas, responded to this reviewResponded 24 February 2022

Please apologies for the late response.
Thank you for sharing your stay experience with us at Sanur Art Villas.
We appreciate your valuable feedback, as it is only through such constructive comments that we are able to monitor and improve the operations and to provide better facilities and services to our guests.
Thank you for choosing to stay with us. We look forward to welcoming you again in the near future.
Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2020 via mobile

Because at one point I was the only guest at the hotel, I had the opportunity to browse each hotel room. Not the suites with private pool as that was in another area.

What I noticed is that there were no consistency in the quality. For example one room would have a new television with good reception, whereas another one has a barely working TV with distorted sound. Another room would have a new microwave whereas another had new pots and pants or another that didn't even have enough bowls.

One consistent thing was the bathroom due to water quality. There are deposits on the bathtubs and shower heads and often making things rust faster than it should. In one bathroom, I found mushrooms growing under the sink because there was water leakage.

I would suggest don't be hesitant in asking for things because it could be available, just somehow wasn't in your room.

Date of stay: March 2020
Trip type: Travelled solo
2  Thank jenmito
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Nyoman Aryadana, General Manager at Aleesha Villas, responded to this reviewResponded 13 November 2020

Greeting from the Aleesah Villas.

Thank you for choosing to stay with Aleesha Villas.
We really appreciate your concern and giving us the opportunity to correct them.

We definitely are striving for much more improvement and certainly looking forward to welcoming you back soon for another stay with us

KInd regards
Nyoman Aryadana

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 April 2020

During a stay in Bali we stayed at the Aleesha Villa in Sanur.

Downsides

Access road difficult to find (even for taxis); the road is very narrow without a shadow during the day and completely dark at night. It is not very safe: there are signs for motorcycles to steal.
Very poor and rushed cleaning service; the floor is never washed. And there is a strong smell of sewage in the bathroom and mold in the kitchen area.
Often there is no hot water for the shower.

KITCHEN AREA: very narrow, very few utensils, small old fridge WITHOUT FREEZER.
Insects that walk on the floor and on the kitchen surface (see photo) at all hours.

BEDROOM: all windows are sealed with no possibility of air exchange. There is no privacy, as the only entrance glass door overlooks the walkway.
Absolutely insufficient ceiling lighting system with some missing lights and therefore always dark room.

POOL: pool towels very worn, the bathroom with shower of the pool is old and in urgent need of cleaning never done and maintenance.

Positives

Free shuttle service to the mall and beach (limited hours)
Good breakfast for a fee
Pool large enough.

Conclusions

Service to be completely improved and maintenance non-existent.
It is absolutely not worth the list price, you can find better in Sanur at lower prices with better performance.
NOT RECOMMENDED

Date of stay: December 2019
    • Location
    • Rooms
    • Service
3  Thank 884federk
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Nyoman Aryadana, General Manager at Aleesha Villas, responded to this reviewResponded 13 November 2020

Greeting from the Aleesah Villas.

Thank you for choosing to stay with Aleesha Villas.
We really appreciate your concern and giving us the opportunity to correct them.

We definitely are striving for much more improvement and certainly looking forward to welcoming you back soon for another stay with us

KInd regards
Nyoman Aryadana

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 December 2019

The villa, rooms and bathrooms are lovely and large!! The pool area is beautiful and very relaxing. Staff were very helpful with all our requests. Some maintenance issues but they were fixed very promptly. Great location. Breakfast could do with a bit of an uplift but we appreciated that they brought breakfast to the villa every morning for no extra charge. Overall wonderful stay.

Date of stay: December 2019
Trip type: Travelled with family
Thank Claire H
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
NyomanA31, General Manager at Aleesha Villas, responded to this reviewResponded 19 December 2019

Dear Claire H

Thank you very much for choosing to stay with the Aleesha Villas for your Bali holiday and taking your precious time to review and share your experiences.

Your compliment is very much appreciated. It is exceptionally rewarding to hear that you have enjoyed your stay with us. As a team, we try our best to ensure that all of our guests leave our hotel feeling happy.

Your praise in our service and facilities is gratefully received which will be shared with our fellow associates.

Once again, thank you for staying with us and we look forward to welcoming you back in the near future.


Kind Regards,

Nyoman Aryadana
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 December 2019

Thank you so much Aleesha Villas for making my time in Bali a wonderful experience. All the staff is lovely. I needed a set of my own keys to be cut and they helped me find someone to do it. All in all they tend to your every need. The place itself is very clean and feels like a safehaven. We will surely be back soon!

Date of stay: December 2019
    • Sleep Quality
    • Rooms
    • Service
Thank Manta R
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
NyomanA31, General Manager at Aleesha Villas, responded to this reviewResponded 14 December 2019

Dear Manta R

Thank you very much for choosing to stay with the Aleesha Villas for your Bali holiday and taking your precious time to review and share your experiences.

Your compliment is very much appreciated. It is exceptionally rewarding to hear that you have enjoyed your stay with us. As a team, we try our best to ensure that all of our guests leave our hotel feeling happy.

Your praise in our service and facilities is gratefully received which will be shared with our fellow associates.

Once again, thank you for staying with us and we look forward to welcoming you back in the near future.


Kind Regards,

Nyoman Aryadana
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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