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Reviewed 12 September 2018

mu Best advice is look else where. There are so many hotels in the beach that would provide Better value, I booked a deluxe room which was as good as a back pack room. It was filthy. Apparently after reading trip advisor some were renovated. Though when I asked for one of these, I was told that would be another 110.00on top of the already 110.00. I already paid. The location was great, it is a government training school, which is admirable, though focus on the guests first. That might help! If you have already booked, good luck! Also, my bookingmdid confirmmit was a renovated room. The staff are dodgy, as I asked about the free bikes and oh no! You have to pay! Seriously look else where.

Stayed: September 2018, travelled solo
1  Thank Jenny E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InnaSindhuBeach, Front Office Manager at Inna Sindhu Beach, responded to this reviewResponded 13 September 2018

Dear Madam, Warm greeting from Inna Sindhu Beach Hotel in Sanur, thank you very much for the time you took to write us your feedback, knowing it is not a perfect for you, we do apologize for the inconvenient, we have take note for your comment and we will improve our facilities and services for better performance in the future, we hope to be able to welcome you back and stay with us.

Very much appreciate
Komang Sudarsih
FOM Inc

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 September 2018 via mobile

We are currently staying at the inna sindhu.. first its a nice place to stay.. the little things that need detail.. room cleaning.. room needs a good going over.. cracked tiles.. and a dodgy toilet..but no teaspoon for cofee just a plastic stirrer just tackiness . REALLY... and do you think one coffee and one sugar is enough for 2 people.. Even tipped and asked for more.. nope..
Nice frendly staff.. but didnt want to part with a spoon.. lol.

Stayed: September 2018, travelled with family
3  Thank Lucy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InnaSindhuBeach, Front Office Manager at Inna Sindhu Beach, responded to this reviewResponded 5 days ago

Dear Madam, Warm greeting from Inna Sindhu Beach Hotel in Sanur, thank you very much for the time you took to write us your feedback, knowing it is not a perfect for you, we do apologize for the inconvenient, we have take note for your comment and we will improve our facilities and services for better performance in the future, we hope to be able to welcome you back and stay with us.

Very much appreciate
Komang Sudarsih
FOM Inc

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 September 2018 via mobile

We found out day before our villa had pool problems so booked here thru booking.com. Location is perfect. Room very big but bed kinda hard and two singles pushed together to make a king. Nice bathroom and aircon just right. We also reported faulty tv. It never got fixed. Pool very nice but not a very good drink selection and no music like most places. Breakfast very nice. We would return for location alone. Grounds are beautiful. Our room was opposite pool which we loved.

Stayed: September 2018, travelled as a couple
1  Thank cazza6877
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InnaSindhuBeach, Front Office Manager at Inna Sindhu Beach, responded to this reviewResponded 12 September 2018

Dear Sir/Madam, Warm greeting from Inna Sindhu Beach Hotel in Sanur, thank you very much for the time you took to write us your feedback, knowing it is not a perfect for you, we do apologize for the inconvenient, we have take note for your comment and we will improve our facilities and services for better performance in the future, we hope to be able to welcome you back and stay with us.

Very much appreciate
Komang Sudarsih
FOM Inc

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 August 2018

after many visits to Bali we decided this time to stay in Sanur because at our age the normal destinations in Bali ie Kuta are all getting to noisy and unfortunately full of yobbs we decided on the Inna Sinduh. From the moment e arrived everything has been spot on. Location on the beach and near many restaurants and cafes, markets whithin walking distance. on site the facillities are really good nice pool lovely breakfast and very kind and helpfull staff. only thing i could say is the hotel is a little on the old side and a bit of refurbishment would not go astray but not a great issue

Stayed: August 2018
1  Thank Helen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InnaSindhuBeach, Front Office Manager at Inna Sindhu Beach, responded to this reviewResponded 3 September 2018

Dear Sir/Madam, thank you and I appreciate the good feedback and review, we will be save to share with the entire team, we are excited that you would consider to stay at our property for any future .

Sincerely
Komang Sudarsih
FOM Inc

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2018

We stayed here for the first time after hearing Rave reviews about it from Family and friends! It was as good as we were hoping! We booked the newly refurbished room upstairs (206) and it was really lovely! Very big...loads of storage to unpack and a great balcony! We'd def stay here again!

Stayed: July 2018
2  Thank Nikki C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InnaSindhuBeach, Front Office Manager at Inna Sindhu Beach, responded to this reviewResponded 31 August 2018

Dear Sir/Madam, thank you and I appreciate the good feedback and review, we will be save to share with the entire team, we are excited that you would consider to stay at our property for any future .

Sincerely
Komang Sudarsih
FOM Inc

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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