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44 - 49 of 1,055 reviews
Reviewed 2 August 2019

I recently stayed a week with my partner at this hotel, the staff throughout the hotel were wonderful, true Balinese hospitality. The accommodation and our room was also lovely and the gardens that surround were kept beautiful. I had read some previous reviews and was a little skeptical, but i can say it was a wonderful stay with attention to cleanliness throughout the hotel

Room tip: The pool closes at 7pm so rooms that are near the pool will be able to get plenty of quiet time during the night
Date of stay: July 2019
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank TMJ325
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sudamala_R, General Manager at Sudamala Resort, Sanur, responded to this reviewResponded 12 August 2019

Dear TMJ325,

Thank you for choosing Sudamala Suites & Villas, Sanur as your holiday destination in Bali.

It's a pleasure hearing from you that you were satisfied with our staff and facilities. We pride ourselves as service professionals to always deliver genuinely caring to our valued guests.

Once again, thank you for choosing Sudamala Suites & Villas, Sanur and thank you for your genuine feedback. We will always be happy to welcoming you again to explore more of our resort that is also available in Lombok and Flores.

General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2019

Recently stayed there as final part of our visit to Lombok & Bali..very attentive staff and spotless throughout.Comprehensive breakfast menu beautiful pool area and close to all the local amenities. Having stayed at Sanur two years ago we know the area quite well and had our laundry done outside so no issues there.There is no facility for ironing so as previous have it done down the road.Shower/toiletries tea coffee facilities all spot on would highly recommend.

Room tip: 2nd floor rooms with balcony are more than adequate.
Date of stay: July 2019
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Michael N
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sudamala_R, General Manager at Sudamala Resort, Sanur, responded to this reviewResponded 12 August 2019

Dear Michael N,

It gives us great pleasure hearing from you and we are thrilled that we could be of service to ensure your holiday was a truly memorable one.

It is a pleasure to learn that our facilities exceed your expectations as we always try to deliver a memorable stay with our resort's unique point. We also delighted to learn that you had an excellent experience provided by our staff. If you're traveling to Bali again soon, don't hesitate to call us.

We all look forward to welcoming you back at our resort.

General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2019

I stayed here with my mom for one night. We should have scheduled a couple more nights here during our trip! The place is great. The pool, spa and beach area just around the corner allow for a great time to relax. We have not tried the restaurant as there were a lot of other beautiful restaurants within the area. The hotel staff is excellent - very friendly, helpful and welcoming. They will always smile and make sure you are enjoying your time. The city or Sanur does not have much to offer. However, I would always come again to stay here.

Date of stay: July 2019
Trip type: Travelled with family
Thank KatrinTr123
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sudamala_R, General Manager at Sudamala Resort, Sanur, responded to this reviewResponded 12 August 2019

Dear KatrinTr123,

Firstly, we would like to thank you for choosing Sudamala Suites & Villas, Sanur as your holiday destination.
Guest satisfaction is at the heart of our resort’s experience and I appreciate the time you spent to share your thoughts with us.

We are delighted to hear that you were impressed by our resort's facilities and service delivered by our staff. We strive to create engaging experiences that continue to enrich the lives of our guests long after they’ve returned home.

Thank you once again for taking the time to share your genuine feedback with us. We do hope to see you back here soon.

General Manager

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Reviewed 31 July 2019 via mobile

We stayed here recently. The front office staff were extremely helpful to make sure our stay was wonderful. The Breakfast staff were once again extremely good and could not do enough for us. Always polite and welcoming. Our room was quite large and comfortable. Also they were kept clean. The atmosphere here is calm so if your looking for piece and quiet this is the place for you. The pool staff are nice and the pool is kept clean. Do yourself a favour and have a massage it's the best in Sanur. The girls treat you like a king or Queen and you are so relaxed after the treatment you feel fantastic. It's priced right compared to what you pay in Sydney! A very comfortable stay! Overall we will be back her for sure!

Date of stay: July 2019
Trip type: Travelled as a couple
Thank pilgrimsprogress1959
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sudamala_R, General Manager at Sudamala Resort, Sanur, responded to this reviewResponded 12 August 2019

Dear D6629VHstephenp,

We would like to thank you for choosing Sudamala Suites & Villas, Sanur for your holiday destination in Bali.
It is a pleasure to learn that you satisfied with our staff, we also delighted that you get comfortable with our room. We pride ourselves as service professionals to always deliver genuinely caring to our valued guests.

Once again, thank you for your kind and genuine feedback of your stay at Sudamala Suites & Villas, Sanur.
We will be happy to welcoming you back here very soon.

General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 July 2019 via mobile

Recently stayed with my hubby here ... a Kogan 7 day deal including a lunch massage airport pick etc. We paid extra for a pool access suite. We’re seniors and didn’t want beach clubs just a relaxing holiday.
Can not say enough about the staff they were all fantastic well spoken beautifully groomed and HAPPY.
Our room was lovely just a 10 min walk to the beach and close to restaurants for dinner. Not a lot of shopping but plenty of spas nearby and in the resort.
One downside... those bikes are terrible!! You need a few cruisers for that area.
A thoroughly lovely week thank you to all the number 1’s you know who you are.

Date of stay: July 2019
Trip type: Travelled as a couple
2  Thank tumbulgum
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sudamala_R, General Manager at Sudamala Resort, Sanur, responded to this reviewResponded 26 July 2019

Dear Dee-Dee Denise,

Thank you for choosing Sudamala Suites & Villas, Sanur as your holiday destination in Bali.

We value your genuine feedback which help us to enhance our facilities and services continuously, as we aim to provide the perfect experience for all of our guest. We also thank you for your kind feedback regarding our downside area. We will pay more attention for those area.

Once again, we thank you for taking time to share your feedback with us and we do hope to see you back here soon.

General Manager

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