We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
The Oasis Lagoon Sanur(Sanur)(Great Value!)
US$ 83
US$ 68
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Puri Santrian(Sanur)(Great Value!)
US$ 187
US$ 147
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Prama Sanur Beach Bali(Sanur)(Great Value!)
US$ 136
US$ 105
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Mahagiri Villas(Sanur)
US$ 859
US$ 227
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Prime Plaza Suites(Sanur)(Great Value!)
US$ 188
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Mercure Resort Sanur(Sanur)(Great Value!)
Free cancellation until 28/07
US$ 109
Hotels.com
View Deal
  • Free Wifi
  • Free Parking
US$ 313
US$ 249
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Swiss-Belresort Watu Jimbar(Sanur)(Great Value!)
US$ 115
US$ 85
Agoda.com
View Deal
  • Free Wifi
  • Free Parking
Griya Santrian(Sanur)(Great Value!)
US$ 206
US$ 180
Priceline
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (887)
Filter reviews
887 results
Traveller rating
575
236
58
12
6
Traveller type
Time of year
LanguageAll languages
More languages
575
236
58
12
6
Show reviews that mention
All reviewsbedtime storydeluxe garden suitepillow menuopen bathroomprivate beach areadirect access to the poolfree bikesoutdoor showerrooms are spaciousour honeymooneach eveninghotel beachstayed for nightsairport pickrestaurant staffperfect staythe ground floor
Filter
Updating list...
54 - 59 of 887 reviews
Reviewed 30 October 2017

I thought the hotel itself was quite nice, the pool area is small but we never struggled to get a bed. The room was nice but I cant understand the outside bathroom without a proper door seal into the bedroom. I got at least 20 mosquito bites because of this. I would also question the security as we couldnt lock the door into the bathroom. We had a deluxe garden suite But I didnt understand the lounger/bed in the outside area, when people passing could see through the gate - surely it would be better if this area was made private. I found the beach extremely disappointing, it was dirty & unkept. I thought the hotel seemed to be run by teenagers dragging their flip flops around. Service was very poor around the pool area and at breakfast time. The breakfast menu was particularly uninspiring, we decided to eat breakfast else where as we really struggled to find anything inspiring.
I felt the garden area was really under used, it would have made a lovely dining area or a nice location to have a few drinks.
We stayed for the bbq Balinese night which in my opinion was an absolute waste of money, the bbq selection was very limited, the dancing was ok but took forever as there was a 5 minute break between each dance - meaning there was no atmosphere at all.
There is an abundance of great restaurants & bars within a short walking distance.
In summary the hotel was ok as a base but I think there are better value hotels in the area.

  • Stayed: October 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank ts78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sudamala R, The Management at Sudamala Suites & Villas, responded to this reviewResponded 8 November 2017

Dear ts78,

Warmest Greeting From Sudamala Suites & Villas, Sanur

Thank you for your feedback and review after your stay at Sudamala Suites & Villas, Sanur.

We do apologize for unpleasant experiences happened during your stay with us. Regarding your feedback of mosquitoes, we will re-planting the garden to reduce mosquitoes and add repellent as part of turn down service.

For Beach we work together with other hotel, restaurant surround and local community to keep our beach clean, however after raining the garbage may appear. We also do the beach cleaning program.

It's pleasure to receive your comment related of our BBQ program, your input will be shared among team and we will review again about the menu selection and also the entertain.

Each of your point will be followed up by our department head and all team for our further improvement.

Do let us know if we can be of any further assistance and we are more than happy to assist.

Thank you very much for your kind attention and we look forward to serving you once again.


Best Regards,


The Management
Sudamala Suites & Villas
Jalan Sudamala No. 20, Sanur, Bali 80227 Indonesia

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 October 2017 via mobile

This has been by far my favourite hotel for relaxation in the whole world! From the moment you arrived you are swept away with still and calmness.
The staff were super friendly, the food was delish, the room was just lovely. The pool area was lovely clean and spacious. I recommend the toblerone cocktail by the pool, lovely! We were kindly treated to a lovely massage along with a cocktail in the bar, all superb.
If you are looking for a relaxed experience, no coaches or large groups then this is the place. Beautiful!
Ideal location for shops, chilled bars and the beach. Can't wait to visit again!

Stayed: October 2017, travelled with friends
Thank Jonto84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sudamala R, The Management at Sudamala Suites & Villas, responded to this reviewResponded 8 November 2017

Dear Jonto84,

Warmest greetings from Sudamala Suites & Villas, Sanur!

Thank you kindly for your very positive comment about Sudamala Suites & Villas, Sanur.

We are delighted to hear that you had a great stay in Sudamala Suites & Villas, Sanur, hope you enjoy every moment during your stay and your holiday in Bali

Thank you once again for your kind attention and lovely comment, we all do hope to be able to see you in the future, once again.

Have a pleasant day and we all wish you the very best!


Best Regards,


The Management
Sudamala Suites & Villas
Jalan Sudamala No. 20, Sanur, Bali 80227 Indonesia

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 October 2017 via mobile

Slow moving hotel very quite rooms clean only problem mosquitoes at night time but I think this was due to the open air shower which could not be closed off at night can’t understand the design
Service very slow at meal times you would always wait for something ie you would be served eggs at breakfast but wait for toast at lunch if you ordered a snack you would get your drink but the snack would follow 15mins later maybe just a way of getting you to buy another drink. I reported a faulty kettle still waiting for it to be changed. No entertainment at evening time.

Stayed: October 2017, travelled as a couple
Thank Malcolm L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sudamala R, The Management at Sudamala Suites & Villas, responded to this reviewResponded 8 November 2017

Dear Malcolm L,

Warmest greetings from Sudamala Suites & Villas, Sanur!

Thank you very much for sharing us some of your feedback during your stay at Sudamala Sanur. We do hope your stay with us was a pleasant one!

Our apology for the unpleasant matters that you had experienced during your stay at Sudamala Suites & Villas, Sanur, especially for the breakfast and the slow service.

We will follow up regarding of this matters and we believe your comment will help us to improve and evaluate our service & product.

Thank you again for your kind attention toward our Sudamala and we all look forward to welcome you back again staying with us in the future!


Best Regards,


The Management
Sudamala Suites & Villas
Jalan Sudamala No. 20, Sanur, Bali 80227 Indonesia

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 October 2017

My husband and I stayed here for a week in September. The hotel itself is ok. Rooms were pleasant, although felt quite dark. The 'bar' was actually just part of the restaurant so there's nowhere separate from the restaurant to enjoy a drink in the evening with a more sociable feel. The restaurant faces the busy street which was a little unfortunate, especially as the grounds are particularly quiet and there is a large grassy area just beyond the entrance that would be perfect for a meal or a drink.

The pool area had very few sunbeds to use and the same dozen or so guests would be in the same ones everyday. The hotel advertises that it is a short walk from a private beach area. The short walk is by road and then very dark alley way. The beach area is not well maintained and underwhelming, especially when you wonder along and see how well looked after the beach is at the Prama Beach Hotel next door. It could have literally been another place entirely.

If it's very cheap, you like a quiet out-of-the-way base, this hotel is fine, but not worth flying from the UK for.

  • Stayed: September 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Jamesy444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sudamala R, The Management at Sudamala Suites & Villas, responded to this reviewResponded 8 November 2017

Dear Jamesy444

Warmest greetings from Sudamala Suites & Villas, Sanur!

Thank you very much for sharing us some of your feedback during your stay at Sudamala Sanur. We do hope your stay with us was a pleasant one!

We do apologize for the unpleasant and inconvenient thing happened during your stay with us.

We will follow up regarding of this matters and we believe your comment will help us to improve and evaluate our service & product.

Indeed, our beach is not a private beach it’s a reserved beach, however we have team in charge in the beach and we also work together with hotel around to do a beach cleaning program regularly, however when the low tide rubbish may appears everywhere.

Once again thank you for your feedback, and suggestion. Hope this will improve the quality of your stay, anything that we can possibly assist will be taken into account and to be followed up thoroughly.

Have a pleasant day and we all wish you the very best!


Best Regards,


The Management
Sudamala Suites & Villas
Jalan Sudamala No. 20, Sanur, Bali 80227 Indonesia

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 October 2017 via mobile

Sudamala Suites and Villas is an absolutely beautiful hotel with excellent service. The room was gorgeous and spotless. Loved it! I felt very comfortable and relaxed. Great location to shopping and restaurants. Short walk to the beach.

Stayed: October 2017, travelled as a couple
Thank celeenl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sudamala R, The Management at Sudamala Suites & Villas, responded to this reviewResponded 6 November 2017

Dear celeenl,

Warmest greetings from Sudamala Suites & Villas, Sanur!

Thank you kindly for your very positive comment about Sudamala Suites & Villas, Sanur.

Lovely to hear that you had a great stay in Sudamala Suites & Villas, Sanur, hope you enjoy every moment during your stay and your holiday in Bali

Thank you once again for your kind attention and lovely comment, we all do hope to be able to see you in the future, once again.

Have a pleasant day and we all wish you the very best!


Best Regards,


The Management
Sudamala Suites & Villas
Jalan Sudamala No. 20, Sanur, Bali 80227 Indonesia


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews