We recently stayed at The Ritz-Carlton Bali for a family holiday, and it was truly the best stay we've ever had! From the moment we arrived, we were welcomed with warmth and hospitality that made our wedding anniversary celebration unforgettable.

We were delighted to receive a room upgrade to The Pavilion, which was absolutely stunning. As part of the special anniversary celebration, we were surprised with a delicious cake and a beautiful fruit platter upon our arrival—an incredibly thoughtful touch that set the tone for the rest of our stay.

Traveling with two young children (a 2-year-old and a 6-month-old) can be challenging, but the entire resort was extremely accommodating to our needs. From the thoughtful amenities provided to our kids to the family-friendly atmosphere, it was clear that The Ritz-Carlton goes above and beyond to ensure comfort for families.

The true highlight of our experience was our butler, Stella. She made our stay even more extraordinary with her exceptional service. Her dedication and professionalism made us feel truly cared for, and I cannot thank her enough for making this trip so special.

This was our first time staying at The Ritz-Carlton Bali, but it definitely won’t be our last. I highly recommend this resort to anyone seeking a luxurious, family-friendly experience with world-class service.

The entire visit here began on a sour note. We had stayed two years ago and anxiously awaited another stay. The woman checking us in was not professional at all. She informed us we hadn't purchased the breakfast option and gave the price for the buffet. I was shocked. If one can stay here, I doubt there is an issue with the cost of breakfast. She informed us we had to be out at 12:00 pm. The check in is 3:00 pm. We arrived at 3:20 from a 35 hour voyage and our room wasn't ready! I was furious especially after the way she had treated us. About 4:00 we were taken to a room. It was by the children's playground. I insisted we be moved. At 5:00 pm, we finally had a room and our luggage and the ability to shower and change clothing. The staff we had before was gone. The rooms are nice, although there is mold in many places, especially in the shower. The new staff had no clue as to what to do. Most couldn't speak any English, but they pretended they understood. I was so very disappointed. The grounds are gorgeous. The monkeys are all gone. The hotel survives with the extravagant weddings. They have a chapel by the water. They use a large lawn for the entertainment. The amount spent on decorating it is exorbitant. There is a lot of walking from rooms to the facilities, but they have carts that will drive you. The spa is quite lovely and the women do a very good job. I would recommend it. The Beach restaurant obviously lost its chef. My husband ordered a steak. It was paper thin and incinerated. He'd asked for medium! The service was very poor. Why does one serve something that is obviously not right? There were many unruly children screaming and running around. Although, no one can smoke inside they smoke in the parameters and with the doors and windows open it's unpleasant.

My family and I stayed at the Ritz Carlton Bali for a total of 10 nights and were totally amazed. It's in an (even more) quiet place in Nusa Dua, but still in good distance of anything you might want to visit. After the second night we were upgraded to a (very large) Ritz Carlton Suite very close to the pool and beach because of a wedding party that was planned for the next night on the yard in front of our initial room. We really enjoyed the upgrade! Also, I would really like to thank all of the lovely ladies at the Ritz Kids Club: our children loved it and couldn't wait to go there every single day. Overall, the staff is extremely friendly and helpful. Be sure to dine at the hotel itself, especially the buffet dinner at Bejana.
As far as I am concerned, it was the best stay during our 3 week trip to Bali and will definitely return should we visit "the Island of the Gods" again.