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Sania B

Ritz honeymoon

5.0 of 5 bubblesReviewed 2 weeks ago
Howard was literally the best host/person who helped make our stay at the ritz even more worth it and pleasurable. He helped get me a grab, he helped with anything we needed, and we needed him a lot. He went absolutely above and beyond to provide us with the best hospitality, and was just a quick phone call or message away. I am absolutely mind blown by the type of service he provided and recommend him over any other employee I experienced, even though everyone else too was great. Thank you so much Howard - he was kind enough to provide me with the ambassador elite status I had and made it an exceptional experience. 10/10 to him
Date of stay: September 2024
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Go Kondo, General Manager at The Ritz-Carlton, Bali, responded to this review
Responded 1 week ago
Dear Vacation36709614268,

Greetings From The Ritz-Carlton Bali

Thank you for making us part of your lovely celebration as it is a pleasure to read that you have had a memorable honeymoon stay at our resort.

We appreciate your kind words and are thrilled to hear about the exceptional service provided by Howard from Butler Service. Howard is indeed a valuable member of our team, and we are proud of his dedication to ensuring a seamless experience for our guests. We will certainly convey your heartfelt thanks to them him and entire team.

Once again, thank you for your kind words and for choosing The Ritz-Carlton as your preferred destination. We look forward to welcoming you back in the near future and creating many more wonderful memories together.

Sincerely yours,
Go Kondo
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (4,168)
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Reviewed 2 weeks ago

The staff at the Ritz Carlton Bali were amazing! Wisnu provided exceptional service and was very responsive, even on his day off. Yurika made our honeymoon stay extra special, by arranging an incredible Garden View villa, which was unforgettable. The villa views, private pool, soaking tub, and huge bed were standouts. Overall the villa was large and impressive. The breakfast buffet was outstanding. The variety and quality of the food was very high. We will definitely return to the Ritz Carlton Bali the next time we visit! I would definitely recommend to a friend. Many thanks Wisnu and Yurika for all of your efforts! You made our stay truly special.

Date of stay: September 2024
Trip type: Travelled as a couple
Thank L M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Go Kondo, General Manager at The Ritz-Carlton, Bali, responded to this reviewResponded 6 days ago

Dear LM530,

Greetings From The Ritz-Carlton Bali

Thank you for sharing your recent stay experience with our Tripadvisor’s readers and it is a pleasure to read that you had an amazing and romantic honeymoon experience with us with plenty of memories to cherish forever.

My sincere appreciation for recognizing the level of personalized service provided by Wisnu and Yurika. I will ensure that your kind words and highlights will be shared with them and the entire team as I am sure it will further add to each and every one`s motivation to always continuously create memorable experiences for all our guests.

I would like to wish you a Fantastic honeymoon continuation and I shall look forward to be welcoming you back in the near future for another memorable stay, here with us at The Ritz-Carlton, Bali.

Sincerely Yours,

Go Kondo
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

What a fantastic vacation at the Ritz Carlton, Bali, with a very special thank you to Ivannie from Guest Relations and Gabriel, Manager from Food and Beverage. The Ritz Carlton, Bali was our final stop on a 5 week vacation across Asia, visiting Japan, Thailand, Singapore and Indonesia. Ivannie reached out multiple times checking on our staying offering recommendations and assistance. I mentioned one evening that we were out celebration my birthday and when we retuned to our suite Ivannie had arranged balloons and a special desert and gift, truly a highlight to a special evening. We enjoyed a daily breakfast, buffet was amazing with a variety specialty foods. We spent a couple of days enjoying the pool and private beach, fantastic service, food and drinks, again thank you Gabriel. Overall an amazing 5 week vacation with the Ritz Carlton Bali, being the highlight of our stay, with a very special thank you to Ivannie for making it very special and memorable.

Date of stay: September 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank markbI3339AV
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Go Kondo, General Manager at The Ritz-Carlton, Bali, responded to this reviewResponded 6 days ago

Dear markbl3339AV,

Greetings From The Ritz-Carlton Bali

Thank you for sharing your memorable stay experience with our Tripadvisor readers as It is had been such a pleasure to host you at our resort and my great appreciation for sharing your awesome review.

Thank you for sharing your feelings about the exceptional level of personalized services received throughout your entire stay as I fully agree with you that the genuine care extended by our Ladies and Gentlemen always makes the difference and I hope that you will cherish for a long time the great WOW memories of your stay with us here at The Ritz-Carlton, Bali and thank you so much for recognizing the genuine caring extended by Gabriel and Ivannie.

Thank you once again for recommending to our Tripadvisor readers as well as potential future guests, and on behalf of all our Ladies and Gentlemen, I look forward to be welcoming you back for another memorable stay in the near future with u at The Ritz-Carlton Bali.

Sincerely yours,

Go Kondo
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

We stayed at the villa and the hotel was beautiful. The service was outstanding, we were very well looked after by our buttler Felix. Felix was so helpful from the moment we arrived until we left. We stayed for 4 days and we will be back again because we were very impressed with the service and the view of the beautiful, clean hotel and the beautiful beach.

Date of stay: September 2024
Trip type: Travelled with family
Thank firmanbusroh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Go Kondo, General Manager at The Ritz-Carlton, Bali, responded to this reviewResponded 2 weeks ago

Dear firmanbusroh,

Greetings From The Ritz-Carlton Bali

Thank you so much for taking the time to write such a heartfelt review.

Your kind words about the resort's beauty and attention to detail are greatly appreciated. Thank you so much for recognizing and highlighting the level of personalized service and genuine care extended by Felix from Butler Service. I will personally share your great feedback and kind words with the entire team

We look forward to welcoming you back in the near future and creating many more wonderful memories together.

Sincerely yours,
Go Kondo
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

スタッフの方の対応が素晴らしく、とても快適で素敵な時間が過ごせました。
特に高台にあるロビーからの絶景で風が気持ちよく、そこでずっと過ごせるほどです。
レストランも素晴らしく、特に朝食で様々な国の料理があり良かったです。
Ms.Ivannieを始め、スタッフの皆様に感謝申し上げます。

The staff was wonderful and made us feel very comfortable and wonderful.
The view from the lobby, especially from the elevated lobby, is spectacular and the breeze is so nice that you could spend the whole time there.
The restaurant was also excellent, especially the breakfast, which had a variety of international dishes.
Thank you to Ms. Ivannie and all the staff.

Date of stay: September 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Yuki M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Go Kondo, General Manager at The Ritz-Carlton, Bali, responded to this reviewResponded 2 weeks ago
Google Translation

Dear 550yukim,
ザ・リッツ・カールトン バリより

この度は当ホテルにご宿泊いただき、また、Tripadvisorにご滞在のご感想をお寄せいただき、誠にありがとうございます。ご滞在をお楽しみいただけたとのことで、大変嬉しく思っております。

特に、フロントオフィスのイヴァニーが提供した個別のサービスについてお褒めの言葉をいただき、ありがとうございます。イヴァニーを含むスタッフ全員に、あなたの温かいお言葉を共有させていただきます。

また次回のご滞在を心よりお待ち申し上げております。ザ・リッツ・カールトン バリでお会いできる日を楽しみにしております。

心より、
Go Kondo
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Wonderful experience from start to finish (stayed for 5 days), highlighting the hotel’s exceptional service and attention to detail. Here are some key aspects that really stand out;

Excellent Service: The friendly and attentive service, especially from Miss Hertina. It seems that the staff really went above and beyond to make our stay special, even providing gifts and ensuring we were well-cared for throughout.

Cleanliness and Maintenance: It's impressive that the hotel maintains its pristine appearance even after events. This speaks highly of their dedication to keeping the environment pleasant for guests.

Spacious Room: The Sawangan junior suite, especially the walk-in closet, the separate bathtub and shower, adds to the luxury feel of the stay. The twice-daily housekeeping service and attention to our needs only enhance that experience.

Dining Options: The wide variety of cuisines offered, along with great service at the restaurants, especially at Breezes with a personal touch from the acoustic performance, paints a vivid picture of the dining experience. It’s clear that food lovers like me would find the breakfast at Senses a highlight.

Relaxing Atmosphere: The peaceful environment of the Ritz-Carlton Bali provided a perfect retreat after our time in the vibrant Kuta Legian, allowing me and my husband to fully unwind before returning to work. We enjoyed the sunrise moment by the beach.

Suggestion: My idea for an open-air cinema by the pool or beach would indeed add a unique and memorable experience for future guests.

Overall, it was an incredibly pleasant and luxurious stay, with thoughtful service and attention to detail throughout. It’s a great endorsement of the hotel for those seeking a peaceful and high-quality retreat.

Date of stay: September 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank NashaMNL
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Go Kondo, General Manager at The Ritz-Carlton, Bali, responded to this reviewResponded 2 weeks ago

Dear Go08350570437,

Greetings From The Ritz-Carlton Bali

It was a pleasure to have you staying with us and thank you for your time in sharing your stay experience through Tripadvisor Review.

Your kind words about the resort's beauty and attention to detail are greatly appreciated. We take great pride in maintaining a luxurious and enchanting ambiance, and it is rewarding to know that our efforts have been noticed and admired.

Thank you for recommending the Ritz-Carlton Bali to our tripadvisor readers and potential future guests and on behalf of all our Ladies and Gentlemen, I look forward to be hosting you in the near future for another memorable holiday here at 'your home away from home' in Bali.

Sincerely yours,

Go Kondo
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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