We stayed at the villa and the hotel was beautiful. The service was outstanding, we were very well looked after by our buttler Felix. Felix was so helpful from the moment we arrived until we left. We stayed for 4 days and we will be back again because we were very impressed with the service and the view of the beautiful, clean hotel and the beautiful beach.
Dear firmanbusroh,
Greetings From The Ritz-Carlton Bali
Thank you so much for taking the time to write such a heartfelt review.
Your kind words about the resort's beauty and attention to detail are greatly appreciated. Thank you so much for recognizing and highlighting the level of personalized service and genuine care extended by Felix from Butler Service. I will personally share your great feedback and kind words with the entire team
We look forward to welcoming you back in the near future and creating many more wonderful memories together.
Sincerely yours,
Go Kondo
General Manager
スタッフの方の対応が素晴らしく、とても快適で素敵な時間が過ごせました。
特に高台にあるロビーからの絶景で風が気持ちよく、そこでずっと過ごせるほどです。
レストランも素晴らしく、特に朝食で様々な国の料理があり良かったです。
Ms.Ivannieを始め、スタッフの皆様に感謝申し上げます。
The staff was wonderful and made us feel very comfortable and wonderful.
The view from the lobby, especially from the elevated lobby, is spectacular and the breeze is so nice that you could spend the whole time there.
The restaurant was also excellent, especially the breakfast, which had a variety of international dishes.
Thank you to Ms. Ivannie and all the staff.
Dear 550yukim,
ザ・リッツ・カールトン バリより
この度は当ホテルにご宿泊いただき、また、Tripadvisorにご滞在のご感想をお寄せいただき、誠にありがとうございます。ご滞在をお楽しみいただけたとのことで、大変嬉しく思っております。
特に、フロントオフィスのイヴァニーが提供した個別のサービスについてお褒めの言葉をいただき、ありがとうございます。イヴァニーを含むスタッフ全員に、あなたの温かいお言葉を共有させていただきます。
また次回のご滞在を心よりお待ち申し上げております。ザ・リッツ・カールトン バリでお会いできる日を楽しみにしております。
心より、
Go Kondo
General Manager
Wonderful experience from start to finish (stayed for 5 days), highlighting the hotel’s exceptional service and attention to detail. Here are some key aspects that really stand out;
Excellent Service: The friendly and attentive service, especially from Miss Hertina. It seems that the staff really went above and beyond to make our stay special, even providing gifts and ensuring we were well-cared for throughout.
Cleanliness and Maintenance: It's impressive that the hotel maintains its pristine appearance even after events. This speaks highly of their dedication to keeping the environment pleasant for guests.
Spacious Room: The Sawangan junior suite, especially the walk-in closet, the separate bathtub and shower, adds to the luxury feel of the stay. The twice-daily housekeeping service and attention to our needs only enhance that experience.
Dining Options: The wide variety of cuisines offered, along with great service at the restaurants, especially at Breezes with a personal touch from the acoustic performance, paints a vivid picture of the dining experience. It’s clear that food lovers like me would find the breakfast at Senses a highlight.
Relaxing Atmosphere: The peaceful environment of the Ritz-Carlton Bali provided a perfect retreat after our time in the vibrant Kuta Legian, allowing me and my husband to fully unwind before returning to work. We enjoyed the sunrise moment by the beach.
Suggestion: My idea for an open-air cinema by the pool or beach would indeed add a unique and memorable experience for future guests.
Overall, it was an incredibly pleasant and luxurious stay, with thoughtful service and attention to detail throughout. It’s a great endorsement of the hotel for those seeking a peaceful and high-quality retreat.
Dear Go08350570437,
Greetings From The Ritz-Carlton Bali
It was a pleasure to have you staying with us and thank you for your time in sharing your stay experience through Tripadvisor Review.
Your kind words about the resort's beauty and attention to detail are greatly appreciated. We take great pride in maintaining a luxurious and enchanting ambiance, and it is rewarding to know that our efforts have been noticed and admired.
Thank you for recommending the Ritz-Carlton Bali to our tripadvisor readers and potential future guests and on behalf of all our Ladies and Gentlemen, I look forward to be hosting you in the near future for another memorable holiday here at 'your home away from home' in Bali.
Sincerely yours,
Go Kondo
General Manager
An exceptionally beautiful view and a wonderful stay experience, especially with Meychella's help, which made everything simple and efficient. Many thanks to her.
I will definitely choose to stay at the Ritz again next time. It was an amazing experience.
We stayed at the Ritz Nusa Dua for 9 days and had a wonderful stay. The grounds of the property are lovely. The room was nice, but I wish there was a little more Balinese influence in the design. We had a villa and the outdoor area/pool was incredible. What made this stay magical was the people working at the property. From Meg who found us our beautiful room, to the housekeeping staff, everyone went above and beyond. The attention to service was exceptional. I want to give a special call out to both Angga and Dinati. Both of them work in the restaurants. Dinati shared with us videos of his brother teeth filing ceremony and explained some of the history of celebration. Angga was teaching us some Balinese phrases and it was wonderful to see his expression when we pronounced the words correctly.. The Balinese go above and beyond for their guest and the Ritz Carlton didn’t disappoint.
Con. Nusa Dua kind of far the sites of Bali. Great for relaxing. And there are a ton of families with babies there.
Dear amyfx9779PI,
Greetings From The Ritz-Carlton Bali
Very happy to read that you all had a wonderful holiday and have enjoyed every single moment of your trip and indulged into our resort life, enjoying its features, its all day long activities and its personalized levels of services. Thank you so much for recognizing the genuine caring extended by meg our Manager On Duty , Housekeeping team, Angga and Dinati from Food and Beverage Service. Rest assured that I will personally share your words of encouragement and kind highlight with the entire team.
I look forward to welcoming you back in the near future for another memorable holidays 'at your home away from home' here with us at The Ritz-Carlton Bali.
Sincerely Yours,
Go Kondo
General Manager
