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nomadgirl365
Singapore, Singapore

Loved the premises of the hotel

5.0 of 5 bubblesReviewed 6 Jul 2017via mobile
The premises of Ritz Carlton are huge! You can take a buggy to move from one place to another but you also can have a pleasant walk from the main building towards the sea passing a swimming pool with a great view of sunset on the horizon. The beach is quite private but people tend to prefer spending time by the swimming pool rather than in the salt water. If you walk to the water during low tide, you can find a lot of fish, crabs and other small creatures. Kids love those activities!
The rooms are super clean and well-maintained, I loved the breakfast as well. Every day they'd serve a fresh smoothie from different fruits and veggies.
All in one, a great place for couples, friends and families. No concerns at all.
Date of stay: June 2017
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Reviewed 6 July 2017 via mobile

1. Hotel rooms and facilities.
· First time staying at Ritz Carlton Bali. I really enjoyed the breathtaking view from the lobby. Check-in was very smooth and friendly. I would like to thank Kewin for his excellent service. I felt really welcomed at the resort. Stayed at the Junior Suite. It is very spacious room attached with the big balcony. Amenities are good and room has a huge bathtub. It was very comfortable to have a huge wardrobe.
· Swimming pool – it is not really impressive but I enjoyed the sun bed and the view from the pool. The hotel’s private beach is beautiful. Anyone travelling to this resort, you need to check out the night view from the beach. I really enjoyed the clear sky with lots of stars. The hotel’s pool and beach are accessible for 24 hours.
· Spa – You should definitely check out the sauna and hot tub in the spa. It is complimentary for the guests so you can ask them to take you to the spa with buggy. It was really relaxing after the long day of sightseeing.

2. Food
· The beach grill- It has a great atmosphere and venue, but foods were okay.
· Indonesian restaurant- Highly recommended. The foods were good and I really liked the different kinds of chilly they have provided.
· Pool bar- Ordinary snacks

3. Staffs
All staffs at the hotel were really friendly and always refer your name. It was really personalized service throughout the resort including the restaurant.

4. Resort activities
I did not know that the hotel provided such a variety of activity programs including hot yoga, cooking class, surfing class and movie nights etc. If you plan to stay at this hotel quite a long period, you can contact them for the program list to plan it ahead.

Date of stay: July 2017
Trip type: Travelled with friends
Thank ashlhan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
theritzcarltonbali, General Manager at The Ritz-Carlton, Bali, responded to this reviewResponded 10 July 2017

Dear ashlhan,

Greetings from the Ritz-Carlton, Bali

Thank you for sharing your recent awesome review with our Tripadvisor’s readers. I am happy to read that you had a wonderful stay with us and were mesmerized with the magnificent view of our hotel.

Our infinity main pool with magnificent view of Indian Ocean is a perfect place for guest to unwind and having relaxed time by the pool or at the gazebo. Our Sawangan Beach is famous with its beautiful sunrise and where we host several activities ranging from sunrise Yoga, Surf initiation classes, beach soccer or volley ball, bon fire in late afternoons or cinema under the stars as movie nights. The very unique activity early mornings is our “Soul Purification”, which is a Balinese ceremony of worship and thankfulness. Our guests can have this sacred experience as a part of our daily guest`s activities. For your next visit, I would highly recommend it and our concierge team will be more than happy to assist with all the arrangements.

Very delighted to also read that you have tried our different dining options and found them all equally tempting and delicious. Starting from “Raku” which offers delicious Japanese comfort food such as premium sushi, sashimi and yakitori, “Breezes” our pool and Beach Tapas restaurant and lounge where you can nibble while lying on the day bed, “Beach Grill” our second beach front restaurant specialized in Grilled items and Mediterranean items, “Bejana” which will take you for a unique culinary journey throughout the Indonesian archipelago. “Senses”, our breakfast specialty restaurant serves every day an infinite array of international breakfast specialties ranging from Indonesian to Continental, Indian, Chinese, Japanese, Korean, Vegetarian options just to highlight and name a few.

Thank you for highlighting the warm and genuine service extended by our Ladies and Gentlemen at the Ritz-Carlton and for especially mentioning Kelwin, with whom I will personally share your recognition as kind words in our weekly recognition event as I am sure that it will be an additional source of motivation for each and every one of our Ladies and Gentlemen to always create memorable experiences and provide the best personal services to all our guests.

Thank you so much for recommending us to our Tripadvisor’s readers as well as future potential guests, and on behalf of all our Ladies and Gentlemen, I look forward to welcoming you back in the near future for another memorable holiday and family time at “your home away from home”, here at The Ritz-Carlton Bali.

Sincerely Yours,
Karim Tayach
General Manager

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Reviewed 6 July 2017 via mobile

This is first time who come to Bali. Had afternoon tea here with my families. We love this place. The people here are very nice and the place is very beautiful. Definitely will come back again with my family.

Date of stay: July 2017
Trip type: Travelled with friends
Thank 1,32,99,06,501
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 July 2017 via mobile

We had a wonderful stay at the Ritz Carlton. We purchased a special deal via Luxury Escapes for 8 nights, this proved to be excellent value.
All of the restaurants were fabulous, the Indonesian restaurant and Japanese restaurant were particularly good. The breakfast was exceptional.
The resort catered really well for children, ours are 11,9 and 7. The kids spent most of their time in the pool and playing soccer on the beach. The candy buffet at breakfast was a highlight. We were grateful to find a resort that catered for a family of 5.
The wifi was excellent which made our holiday a lot easier.
The staff were all excellent, the pool staff especially made our holiday memorable. I loved that the encouraged us to speak/practice Bahasa and Balinese.
The time of year is pretty windy in nusa dua but the resort is protected but the breeze you go get was welcome.
The morning yoga and day spa were a highlight for me (and the lychee martinis).

Date of stay: July 2017
Trip type: Travelled with family
Thank Michelle2535
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
theritzcarltonbali, General Manager at The Ritz-Carlton, Bali, responded to this reviewResponded 10 July 2017

Dear chelleb81,

Greetings from The Ritz-Carlton Bali!

Thank you for sharing your experience with our Tripadvisor’s readers on your personal blog as well as glad to read that you had a memorable stay with us. Thank you also for sharing the beautiful pictures and feeling portraying how mesmerized you were by our resort and its facilities such as our Beach, Swimming pool and in resort activity.

It is with a great pleasure to read that you fully enjoyed our “Luxury Escape” package which a very popular package to choose from and where guests can enjoy all kind of benefits ranging from the type of accommodation, Spa treatments, Meals and drinks arrangements as well as enjoying our numerous resort wellness activities such as gym, yoga, and complimentary access to our hydro-vital pool , free high speed Wi-Fi connection at the entire resort and many more.

I fully agree with you that staying at The Ritz-Carlton, Bali is contented with facilities and activities that make you feel comfortable to be in the resort throughout your stay with not needing to go out if you don’t want to as plenty to do from sunrise to sunset for adults alike and children. From a wellness stand point of view, our resort offers a wide variety of activities to balance your body, mind and soul: from surfing initiation classes, to boot camps on the beach, from fly high yoga to sunrise meditation on the shores of the Indian Ocean to meditations classes, Zumba, Flying Yoga or simply one can enjoy our Spa treatment or Hydro pool. Children will have for granted a great fun and make new friends with the entertaining and rich in content programming at our Ritz Kids. They can for example connect with the environment through our Marine Turtle Preservation Program or have a fun competition flying kites on the beach with the Kite Runner activity and plenty more on a daily basis.

The genuine care extended by our Ladies and Gentlemen always makes the difference and I hope you will cherish for a long time the great memories of your stay with us here at The Ritz-Carlton, Bali.

On behalf of the entire team, I look forward to welcoming you back for another memorable family holidays here at “your home away from home”, here with us at the Ritz-Carlton Bali.

Sincerely Yours,
Karim Tayach
General Manager

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Reviewed 6 July 2017

Room very spacious, good facilities, connect with the pool is plus point for me. But at bejana , i think less varians than another hotel 5 star. Taste is good but no have special. We will come back again

Date of stay: June 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with The Ritz-Carlton Hotel Company
1  Thank HendsThe
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
theritzcarltonbali, General Manager at The Ritz-Carlton, Bali, responded to this reviewResponded 10 July 2017

Dear HendsThe,

Greetings from The Ritz-Carlton Bali!

I would like to personally thank you for choosing our resort for your holidays in Bali and for sharing your candid feedback as well as preferences on your Tripadvisor blog as well as glad to read that you had a memorable stay with us.

Our Sawangan Junior Suite with Lagoon Access is definitely one of the highlights of our rooms design. The luxury and comfort of swimming in the pool directly from the deck of your suite is priceless. Both ideal for couples and families, the suite offers the privacy and exclusivity of a pool access suite without the spending of a private pool villa for the convenience of our guests.

Very happy to read that you have enjoyed all our resort facilities, the different activities and restaurants and have had a memorable holidays.

On behalf of all our Ladies and Gentlemen, I look forward to be welcoming you back soon for another memorable holidays here with us at The Ritz-Carlton Bali.

Sincerely yours,
Karim Tayach
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 July 2017

Big hotel but never felt crowded until our last breakfast where the numbers seemed higher than usual. Amazing staff and fantastic food options. Felt special and valued at all times. Big rooms and comfy beds and pillows. Kids club excellent too. Best breakfast. Perfect for families.

Date of stay: June 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with The Ritz-Carlton Hotel Company
1  Thank EmmaBass
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
theritzcarltonbali, General Manager at The Ritz-Carlton, Bali, responded to this reviewResponded 10 July 2017

Dear EmmaBass,

Greetings from The Ritz-Carlton Bali!

Thank you for sharing your recent holidays with our Tripadvisor’s readers as well as very happy to read that you had a wonderful holiday and have enjoyed our facilities and the personalized levels of services provided by our Ladies and Gentlemen throughout your entire stay.

Glad to also read that you enjoyed our Suite and the different facilities offered such as our premium bedding and pillows quality, all provided to elevate our guests stay experience. With their specific design, our suites and villas reflect a truly Balinese inspiration while still keeping a warm, relax, spacious and contemporary feeling for our guests to enjoy

Our Ladies and Gentlemen are with no doubt at all in my mind, our most important asset in our commitment to exceptional service for all our guests. I will certainly share your great review and highlight with the entire team in our weekly recognition event as I am sure it will further add an additional motivation to each and everyone`s of us in our daily efforts of always creating memorable experiences for all our guests.

On behalf of the entire team, I look forward to be welcoming you back in the near future for another memorable stay at “your home away from home” here with us, at Ritz-Carlton Bali.

Sincerely Yours,
Karim Tayach
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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