I've been stay for many hotel in Nusa Dua, Bali
but I falling in love with Ritz Carlton Hotel view,
totally love with their sea view and have friendly staff who always have smile for you.
Even I just drive my team here, but I like enjoying swimming here with one glass of fresh orange juice.
Hopefully next time in Bali, I could stay more longer here.
Greetings from The Ritz-Carlton, Bali!
Thank you for sharing your positive review on your recent visit experience at our resort. I am glad to know that despite your short visit you enjoyed the services provided by our Ladies & Gentlemen at our Pool and Beach area.
In the meantime, we look forward to have another opportunity to welcome you back for a longer stay at The Ritz-Carlton, Bali!
Sincerely yours,
Karim Tayach
General Manager
I have been to a few memorable luxury resorts, among the best are Banyan Tree in Sanya, Ritz and Hilton at the same place, but this place really makes me feel good. The staff are friendly and helpful: they made sure they remember your name (imagine walking around, and suddenly people you never met greet you by the name), they asked around where you are going and if you need help when they see you (for foreigner it is probably very much appreciated), and in general they serve you with smile. Room quality and amenities are excellent (well they are only 2 months old when I visit them though), a Ritz usual standard. I would be interested to come again after a year or two to see how they maintain the standard :)
I stayed at a Pool Villa and this is exquisite, with the pool right outside your patio overlooking the central garden. Very peaceful. There was a construction on the lot next to Ritz but the sound insulation was excellent in room. Buggy wait is within 5 minutes which is great (some other places I had to wait for 20-30 minutes) - even I saw the occupancy is pretty high.
Restaurants are pretty good quality - been to the grill and beach bar, and they are great. The Senses - that's the café and general breakfast place, is crowded, but I think just enough seat for the many guests. One complaint if any is the egg station - see, I judge service of this kind of place by how they manage the egg service, as it is about the most tedious to cook on order for so many people. They took my order, said to me to come back 15 minutes later only to find out that my egg went to those who apparently stood there to wait. Not good at all.
Club House is great and very nice - if you can afford it, this is a very good place to have breakfast instead of the Senses. Service is there, some signature dishes included, but of course you will pay a couple of hundred more for the convenience. I think I will just skip breakfast next time! (although the Club House could also be your destination for free drinks and snacks at other time but at that price, I'd go to the beach bar everyday and laze around!)
Overall, I would rate this resort worthy for its services and property, some improvement in value, but this is worth trying for couples, family, and for some occasional solo traveler like me!!! :D
Dear Miserablebloke,
Greetings from the Ritz-Carlton Bali!
I would like to personally thank you for writing such as a detailed feedback as well as for highlighting your appreciation about the services provided by our Ladies and Gentlemen throughout our resort. It is truly a valuable feedback to know that you had excellent experience at the different facilities starting from our Pool Pavilion, buggy service, Club lounge facility as well as the different restaurants (I can see that your favorite restaurants were our two beachfront restaurants: The Beach Grill and Breezes Tapas Lounge).
Your valuable feedback about improving our Egg service station at Senses during breakfast had been duly noted and will certainly be improved. Thank you for recommending our resort to our future guests and we are all looking forward to welcoming you back in the near future, since Singapore being just a few hours away from Bali which makes it a perfect getaway.
Sincerely yours,
Karim Tayach
General Manager
Very friendly staffs. Very nice ambience. Amazing place to stay. The beach is so nice. Love the room, very clean and natural, with a touch of modern tech. Dinner in the Beach Grill was amazing. Definitely worth it. Coming back soon.
Dear Ewenfilbert,
Greetings from The Ritz-Carlton, Bali!
It is a pleasure to know that you enjoyed your recent stay experience with us and thank you for highlighting all the services provided by our Ladies and Gentlemen and the friendliness of each of the team members. Great to also learn that you enjoyed our room product as well as our beach area and the different dining facilities especially our Beach Grill restaurant located at the beachfront area which is sufficient for a perfect candle light dinner.
Thank you for recommending our resort to our future guests and on behalf of all our Ladies and Gentlemen, I am looking forward to welcoming you back soon to “your home away from home” at The Ritz-Carlton, Bali!
Sincerely yours,
Karim Tayach
General Manager
My wife and I recently returned from a 10 day honeymoon to the Ritz-Bali. The resort in Bali is something magical. I spent months planning our trip, reading reviews, and trying to figure out where we would spend our most special occasion. I must say, we were both extremely impressed with the property, the people, and everything about Bali. The Ritz-Bali was a wise choice and I want to share some of our experience about our visit.
First and foremost, the pictures online don't do this resort justice. Everything from the lobby, the restaurants, the beach area, pool area, and rooms are breathtaking. Every attention to detail is covered, and staff are incredibly friendly and accommodating to each and every need. My wife and I felt a real connection to the staff and had a great time spending days by the pool and eating at the restaurants on site.
We stayed in the Ritz Carlton suite with lagoon access. The room was one of the best we have ever stayed in. Absolutely stunning. The turn down service, room service, and attention to detail made us feel right at home. The staff went out of their way to recognize our honeymoon and we felt very special during our stay in this room.
We spent our non sightseeing days by the pool. The staff at the pool is incredible. We really enjoyed interacting with Arsa, Giovanni, Juni, Dwija, Wara, and Dewa. What a pleasure getting to know the staff and hearing about the history of the area, the culture of Bali, and learning more about their friends and family. Arsa and Giovanni spent time really getting to know my wife and I. They were welcoming, polite, accommodating and extremely helpful in everything from suggesting activities and sights to see to making dinner reservations at restaurants. Both men assisted us in making dinner reservations at restaurants on site during times that had the best views of the Bali sunsets.
The check in and concierge staff was fantastic as well. We utilized the guest desk to arrange both group and private tours. Omar at the concierge was very helpful during our stay as well! I would recommend utilizing the concierge for needs during your stay. We didn't have a plan for the 10 days, and they were able to help fill the time quickly with many activities!
We utilized the restaurants each day on the property. The morning breakfast was awesome. The spread and service from the staff was very welcoming. In the afternoon and evenings, we went to the various dining spots. All of them were awesome, including the sushi restaurant at the top of the resort!
Finally, we were extremely impressed with Karim (GM) and the rest of the management team. Karim approached us on our first day at the pool and introduced himself and shared his love for his family travel and the RC brand. It was great to see him out and about on the property and engaged with the guests and his staff.
An incredible journey that we won't soon forget. "It's not goodbye, but see you soon!"
Dear MBernard5,
Greetings from The Ritz-Carlton, Bali!
Thank you so much for your time in sharing such a detailed review on our resort as well as for entrusting to be your honeymoon destination.
I am very glad to read that you enjoyed our facilities, starting from our rooms’s product to our different restaurants (I can see that Raku, our Japanese lounge and Bar and its Sushi selection is your favorite one) but above all thank you for recognizing our Ladies and Gentlemen and for highlighting their level of engagement and professional approach with our all our guests.
Please rest assured that I will personally share your positive feedback with Giovanni, Arsa, Juni, Dwija, Wara and Dewa and the Pool team as it will further enhance our commitment to always exceed all of our guests expectations. We are delighted to also read that you were very pleased with our Concierge team and in particular Omar who has done all the arrangements for a great sightseeing program during your stay.
Dear Mbernard5, as you have mentioned it, “it is not a good bye but rather a see you soon!”, We all of us here at the Ritz-Carlton Bali, are looking forward to hosting you soon for another memorable stay at “your home away from home” here in Bali.
Sincerely yours,
Karim Tayach
General Manager
Looking for a weekend get away to recharge and reconnect~ Bali Ritz Carlton tops the charts. Gorgeous people, sensational dishes and service that will go above and beyond to make your holiday one to cherish till your golden years. Ritz's beaches are also a place where sea turtles come to lay their eggs. The moon shines over you while you dine and the sea breeze is always blowing. A special thank you to our Ritz team Pak Ken, Pak Arsas and Ms Vinny 😊😎☺️
Dear Elline82,
Greetings from The Ritz-Carlton, Bali!
Thank you for sharing your recent stay experience at our resort. We are very happy to read that you had a fantastic stay with us and enjoyed our different activities and facilities. We are glad to inform you that we have organized sea turtle releases as part of our Environmental Responsibility activities which is indeed a unique and great learning experience both for our children and adult guests.
I would personally thank you for recognizing Mr. Ken, Mr. Arsa, and Ms. Vinny who provided you with a great and genuine care during your stay. I will definitely share your note of appreciation with the team so that it will further motivate them to always exceed our guest expectations.
On behalf of all the Ladies & Gentlemen of The Ritz-Carlton Bali, I look forward to having the opportunity to welcome you back in the near future.
Sincerely yours,
Karim Tayach
General Manager
