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“my wedding”

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Nusa Dua Beach Hotel & Spa
Ranked #17 of 54 Hotels in Nusa Dua
Certificate of Excellence
Reviewed 7 April 2012

i stayed at this hotel in march for our wedding it is a incredible resort to get married at the resort grounds were stunning staff fantastic. the barmen at the pool bar has to be one of the best as he always said hello to you by name when he saw you down by the pool.we have been to bali 9 times now & stayed at most of the hotels a long that strip & this has to be 1 of the best we will be going back in march for our 1st anniversary thats how good it was.great pools & beach area. restaurants were great the best pizzas for lunch .room was clean and had great views of the beach & pools & good gym area . breakfast was great a lot of choices to pick from.

Room Tip: ask for a room over looking pool area
  • Stayed: March 2012, travelled as a couple
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3  Thank fatman65_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (5,395)
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3,574 - 3,578 of 5,398 reviews

Reviewed 5 April 2012

Everything to know


you first have to differentiate between the hotel and the rest of the island.


The hotel is very nice, beautiful, spacious, clean with very good facilities.


Spa and Gym, 3 nice pools, good clean private beach.


The downside from the hotel - Breakfast is defiantly less than average

- very boring at night and only a small bar at the lobby with very bad music


As for the Bali, it's disgusting, horrible, boring, very dirty, retailers are begging you for money, harassment buy shop owners, cap drivers, anyone and everyone,

very expensive tours i.e 70 $ /p for half an hour elephant ride. People are manipulative and decisive.

saw all the island and everything was not worth the money or time. The dance, temple, everything was just stupid. I know for a fact that anyone that disagrees has not been to any other country in their entire life.


Tour Guides take you to really expensive shops for them to get a percentage of what you buy. Everything is Overpriced


Bargaining is pathetic. They start with 250 $ and can end up selling it for 20 $ after wasting your time and just constantly lying to you.


I DONT RECOMMEND THIS ISLAND OR COUNTRY AT ALL. I recommend the hotel only if you had to go there and you had no choice.


Been to many countries, This is defiantly the WORST EVER

  • Stayed: March 2012, travelled as a couple
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4  Thank Mazerian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2012

I'm surprised to read the other positive reviews on this site and others. The hotel is pleasant enough - the grounds are large and green (though not as well kept as they could be), it has 3 swimming pools, one of which is a lap pool for serious swimming and the beach is well kept, though with some litter in the sea.

However, the rooms are a little smaller than at other similar resorts I've stayed at and could do with some updating, especially the big scratches in the floor from the bed. Also there was some construction work going on (I think from the site next door) that started at 9am. This was also an annoyance when relaxing on the beach.

The issue is the pricing of the food and drink together with the location. The prices are extortionate: 70000 rupiah for a pint of beer which is around £5 and 135000 for a burger and chips (£9.70). So already expensive - but then they add 21% government tax and 10% service charge to the price! I complained several times and they agreed it was expensive and many guests had complained about it, but there was nothing they could do (was advised to have complained earlier on check out - bartering gets you everywhere here!)

There isn't much else in the area. There is the Bali Collection about a 15 minute walk away, a mall for tourists with restaurants and shops. Its characterless but most guests go here at night instead, meaning the hotel is pretty much dead.

For this reason I cannot recommend this hotel at all. You'll feel conned daily, which doesn't make for a great holiday.

  • Stayed: March 2012, travelled with friends
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12  Thank Ben P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WilliamSantoso, Director of Sales & Marketing at Nusa Dua Beach Hotel & Spa, responded to this reviewResponded 19 April 2012

Dear Mr. Ben P.,

Thank you for taking the time to share your feedback about our hotel despite your disappointment with our food and beverage prices, and Indonesian law and regulation of a total of 21% tax and service charge. (Please note it is not 21% tax + 10% service charge).

Our culinary team - who recently won as "The Best Team in Indonesia" during Salon Culinaire (a prestigious culinary event) held in Bali - constantly strive to create new food and beverage promotions on a monthly basis. We also did our due dilligence to ensure our prices are competitive with equivalent five star resorts in Nusa Dua area that offers beachfront property and high-end facilities and services.

Nusa Dua area has been developed as the elite and exclusive part of Bali where visitors from all over the world can enjoy exclusivity and a more tranquil ambiance during their stay in Bali. We truly apologize if your stay was disturbed by some noise from a nearby project. Our management has fully investigated and has made every efforts to avoid similar disturbance in the future.

As far as entertainment, we provide cultural dinner and dance at our open-air Budaya amphi theater twice a week (Sundays and Tuesdays) while our lobby bar - The Lobby - has DJ performing with different up-to-date beats twice a week (Thursday and Satudays) while it offers authentic and innovative signature cocktails, and happy hour specials as well. We also have a guitarist plays at our Chess Bar and Restaurant by the beach several nights a week.

We regret that the elite and exclusive area of Nusa Dua and our recently renovated five star resort did not meet certain expectations during your recent stay. We surely hope you will give Bali and us another chance to host you in the future.


Best Regards from Nusa Dua - Bali,

Management of Nusa Dua Beach Hotel and Spa, Bali - Indonesia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2012

I stayed at this hotel for 2 nights. The hotel is very nice and big with beautiful garden, pool, and beach. The rooms are already renovated, so it's a mixture between modern and traditional. At the first night, I stayed at the deluxe room. it's a nice and clean room, but I found the A/C not as cold as I want it to be, so I reported it and the technician came. The next day, they asked me again about the A/C. Actually the A/C were working, but not that cold in the daytime, at night I still can slept well. But they want to make sure their guests feel comfortable, so they offered me a room upgrade to the premium room. They took care their guests very well. The breakfast was just OK, but I love the surrounding of the restaurant, they have a beautiful and big fish pond. Great swimming pool and beach. There are plenty restaurants in the hotel and outside hotel within walking distance (Bali Collection), there's also shuttle every hour to get there. Wouldn't mind to stay there again.

  • Stayed: March 2012, travelled as a couple
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Thank j23as
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2012

I could not have been happier with this resort. I knew that Nusa Dua was a gated 5* complex and so I wasn't expecting to see much if the 'real' Bali but having stayed in kuta before I was happy with this. This hotel more than met my expectations. The room was very nice, simple and all you need from a hotel room. The restaurants always offered excellent quality especially Raja's traditional Indonesian. There was so much to do. My highlights were the beautiful spa and its private pool area, 2 hour cooking class with the head chef of 20 years, the traditional dance show in the hotels theatre and the fabulous cocktails in the lobby bar. Staff were amazing and I am already planning my return trip :) if you want luxury and relaxation then this place is perfect.

  • Stayed: March 2012
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Thank StaceyLouises
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Nusa Dua Beach Hotel & Spa

Address: | Kawasan Pariwisata Lot North 4, Nusa Dua 80363, Indonesia
Phone Number:
Region: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Nusa Dua
#8 Top resorts Hotel in Nusa Dua
#10 Family Hotel in Nusa Dua
#11 Romantic Hotel in Nusa Dua
#15 Spa Hotel in Nusa Dua
#15 On the Beach Hotel in Nusa Dua
#16 Luxury Hotel in Nusa Dua
Price Range: ₹ 8,533 - ₹ 18,157 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Nusa Dua Beach Hotel & Spa 4.5*
Number of rooms: 382
Official Description (provided by the hotel):
Nusa Dua Beach Hotel & Spa is located on Bali’s southern peninsula, just 15 minutes from Ngurah Rai International Airport via the Bali Mandara toll road. The hotel has welcomed kings and queens, presidents and other dignitaries over the years. Each guestroom is decorated with authentic Balinese furnishing and offers stunning views of manicured tropical gardens or vistas of the ocean from the terrace or balcony. The 5-star Nusa Dua Beach Hotel & Spa, Bali features 3 outdoor pools and direct beach access. The resort resembles a Balinese palace with complete Spa facilities, 5 Restaurants and 4 Bars, meeting rooms and an outdoor theatre. Wi-Fi is available throughout the hotel. ... more   less 
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Also Known As:
Nusa Dua Beach Hotel And Spa
Nusa Dua Beach Hotel Nusa Dua
Nusa Dua Beach Resort
Nusa Dua Beach Hotel & Spa Bali

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