I was here with two girl friends. We were thinking this restaurant is good as quite famous in Ubud. Then we decided to have our dinner here. After seeing the menu we know what we want to order, we made sign to the waitress to make an order but it seems they ignored us after finally 15 minutes there was someone looking at us and coming to us, we looked at them assemble at the bar and having conversation (they were 4 persons, 2 bartenders and 2 waitress, boy and girl) without any attention to the guests. First impression for us was failed, we still fine, until one of my friend suddenly found something like ‘metal-fabric’ (I don’t know how to call it in English. It is the thing to be used for washing plate, it was quite long) left in her food (she ordered spaghetti carbonara) and it’s totally dangerous to be eaten. then we made sign again to call the staff, surprisingly again they seemed ignore us until I called them louder 3 times (they were still joking each other) and I walked closer to them then a boy answered my call, at that time I was so angry. They really didn’t pay attention to the guests. My friend complained that boy (the waiter) and that boy brought that “thing” and were thinking they would do something. But they did nothing!!! After we finished our dinner, they supposed to clear-up but they did nothing and they were just joking and laughing at the bar until we came to cashier and paid the bill.
I would not recommend to eat at this restaurant for you who concern about the service, as we pay to eat and we deserve to get (at least) good service although not best!!!