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All reviews plunge pool outdoor bathroom nice room free airport close to the airport deluxe room swim up bar taxi bali tub joger honeymoon minibar convenience poolside
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Reviewed 15 January 2018 via mobile

This hotel is located in kuta area, first of all, i think it easy to going out from the hotel to kuta road. Actually not!!! We need to took a taxi to go there, and it was so difficul to find something to eat;((( The breakfast was not too much options, just only like bread, egg, juice, and traditional food that i couldnt eat!! The room was unstify, the door couldnt close properly. It seems like unsafe. I wont go back to this hotel!!!

Stayed: November 2017, travelled as a couple
Thank Paloy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWKV99036, Front Office Manager at Best Western Kuta Villa, responded to this reviewResponded 16 January 2018

Dear Mr Paloy,

Thank you for your feedback during staying with us by telling your experience stay.
We do apologize with your experience stay was not exceed your satisfaction. Your feedback with our few breakfast option and the room door was not closed properly we will improvement the breakfast option and will make sure for room accommodation is working well.
Once again thank you for your feedback and review for us we do hope we can serve better experience to our future guest.

Kind Regard

Dewa Astika
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 December 2017 via mobile

Stayed at this hotel for 2 weeks amazing food, great people had a brilliant time, hotel was absaloutly lush, defo would come again pool bar was just the best, staff very freindly hospitaly was amazing x

Stayed: December 2017, travelled with friends
Thank R B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWKV99036, Front Office Manager at Best Western Kuta Villa, responded to this reviewResponded 31 December 2017

Dear RB,

Thank you for your feedback during staying with us by telling your memorable staying with our staff service, amazing food and about our pool bar was great. Your satisfaction is our goal to always care and give you excellent service to make you feel enjoy and happy during staying with us.
We do hope to welcoming you again at near future.

Kind Regard

Dewa Astika
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 December 2017

Only stayed here one night, but enjoyed it. The private plunge pool in the room was fun and great for cooling off during the hot day and before going to sleep at night. The room was clean and comfortable, with TV, air con & mini fridge. The bathroom was a bit tight, but clean and had all the amenities needed, as well as having a door that opened out onto an open air shower and the pool. The main pool of the hotel was large and clean, and had a bar near it. The breakfast was included, but it was not very exciting - fruits, fried rice, pastries, coffee, tea, juice. There was no egg option, and had very limited choices for vegetarians. Staff were friendly and helpful. There was a transport table set up outside the hotel, though when I tried to use it there was actually no transport available and I had to get someone from the hotel to drive me instead. You can walk a short distance to many food & drink options.

Room Tip: take a room with a plunge pool!
  • Stayed: December 2017, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank fdoll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWKV99036, Front Office Manager at Best Western Kuta Villa, responded to this reviewResponded 31 December 2017

Dear Fdoll,

Thank you for your feedback during staying with us by telling your memorable experience with our room facilities, plunge pool and variety of breakfast need more choices. Your satisfaction is important to us to make all of our costumer feel enjoy and happy to staying with us.
We do hope to see you again in the near future.

Thank You

Dewa Astika
Front Office Manager

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Reviewed 12 December 2017 via mobile

Stay only one night in this place, the hotel looks wonderful. The room is designed like a villa/home, not in a building with many floors. Really affordable price with huge space. They provide spacious terrace, bedroom and bathroom. The bathroom has bathtub which is very nice for relaxing. However, i found that the toilet has a bit of urine's smell (even before i use it). Or maybe i have too strong of smell?

The room is clean. The amenities provided are: shower cap, comb, toothbrush, shampoo and body soap. It would be great if they could provide conditioner and body lotion as well.

The location is perfect to go everywhere like shopping malls, markets, airport and beaches, however its not in walking distance area, so it would be better if you rent transportation or do some walks for exercise.

Stayed: December 2017, travelled with friends
Thank zulfaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 December 2017

Great service, nice upgrades, very good value. Staff were very friendly and helpful. The location is far from the action of kuta but still good unless you want to be walking distance from the beach... It's about 10 min taxi.

  • Stayed: November 2017, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Drpooky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWKV99036, Front Office Manager at Best Western Kuta Villa, responded to this reviewResponded 7 December 2017

Dear Drpooky,

Thank you for your feedback during staying with us by telling your memorable experience with great service staff and hotel location. Your satisfaction is our priority from our management to make you feel happy and enjoying your holiday with us.
We do hope to welcoming you again in the near future.

Thank You and have nice day


Dewa Astika
Front Office Manager

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