I don't usually like big hotels, but we got stuck here for various reasons for a week and really enjoyed our stay as the staff took really good care of us.
At first we were disappointed as we were put onto the smoking floor after having reserved nonsmoking. After a little nudging the evening front desk staff put us in better rooms.
The next day was Nyepi. Although we didn't come prepared for this holiday where we were locked inside the hotel we thoroughly enjoyed it. The staff provided us with a language course (our family was all that showed and we had a wonderful experience learning Bahasa) and a yoga class.
Throughout the week we had various problems and requests that the staff helped improve. We needed documents printed and scanned and this was handled by Sintia with grace. When my son needed stitches she sent him a delicious fruit basket as a get well gift. Febri our housekeeper kept out rooms spotless adding the wonderful touch of animals shaped from towels. Although all the staff were wonderful during our week of misadventures, these two made it even more special.
The facility is fine (except the elevators were struggling while we were there), the rooms were a good size, the pool is good, and the food is just fine. My only beef with the facility is that the airconditioners dripped.
- Official Description (provided by the hotel):
- A contemporary sanctuary just a short stroll from the world renowned Kuta Beach, the Aston Kuta Hotel & Residence provides a stylish and comfortable atmosphere as your home away from home. With it's trend setting restaurants, roof top lounge and luxurious guest rooms designs- each guest will have a truly remarkable experience.While the hotel is situated in a peaceful and quaint area of Kuta it is just short walk (50 M) from the world renowned Kuta Beach and the heart of Kuta's restaurant and shopping district. Aston Kuta Hotel & Residence has over 209 guest rooms, banquet and meeting facilities, business center, gymnasium, swimming pool, spa services and 24hr room service. ... more less
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- Also Known As:
- Aston Kuta Hotel And Residence
- Aston Kuta Hotel & Residence Bali