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“So sad to leave!!” 5 of 5 bubbles
Review of AYANA Resort and Spa

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AYANA Resort and Spa
Ranked #12 of 53 Hotels in Jimbaran
Perth
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“So sad to leave!!”
5 of 5 bubbles Reviewed 26 February 2012

My husband and I just stayed at the Ayana for 8 nights for our honeymoon, and it was really hard to say goodbye! Everything about the hotel is amazing.. starting with the gorgeous staff who are attentive and helpful without being annoying and just go out of their way to please you. They are a big part of what makes the hotel so appealing and a great experience

As for food there are about 6 restaurants and if you cant find something you like at the buffet breakfast there must be something wrong - it caters for everyone!

The resort has lots of pools, and i recommend visiting each one! They have different food menus for variety. Also if you have the chance visit the Aquatonic spa voted number 1 in the world! Its approx AU$50 for a 2hr session

The Ayana is about 30mins from Kuta in normal traffic, but if you can afford it you don't really need to leave the hotel! There is plenty to do and see, and a shuttle can take you around the resort if you don't feel like walking! The location at first i thought was too far from Kuta, Legian etc but ended up being so relaxing and was a nice change from the busyness

The only downfall would be the internet, as there is only WiFi at the Rock Bar, and the minimum purchase in room is an hour which you have to use all at once, so it made a quick email check expensive.

Overall we are so happy we picked the Ayana and hope to stay there next time we travel to Bali

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Chooky_81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AYANARESORT, Room Executive at AYANA Resort and Spa, responded to this review, 6 March 2012
Dear ‘Chooky_81’,

Thank you for choosing AYANA to celebrate your honeymoon. I am happy to hear that you thoroughly enjoyed your stay while experiencing our dining, Aquatonic thalassotherapy and pool facilities. I take on board your comments about our internet service, which is available for Hotel guests to purchase at Rp200,000/day, while for Villa guests it is complimentary. We will review your comments further as we strive to continually improve the experience for all of our guests.

I greatly value your feedback and I look forward to welcoming you back in the near future.

Best regards,
Clive Edwards
Room Executive
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,294 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (551)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Vietnamese first
  • Any
English first
Jakarta, Indonesia
Level Contributor
200 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 bubbles Reviewed 26 February 2012

First time staying here, at Jimbaran Bay Room.. big room with good view. But since it was my business trip, cannot explore all the place, but RockBar is a must visit place. All the staff also great and friendly ( according to 5 stars hotel ), and very helpfull. But there was 2 problems here, the signal for phone (only Telkomsel have the signal) and if you got the farthest room ( by walking ). and i loveeee the breakfast, Many choices, from japanese food, western food, indonesian food and lots of choices for bread..

  • Stayed February 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank InlyF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 23 February 2012

We stayed there for 2 nights for honeymoon. The service was excellent, the staffs greet us by calling our last name. The breakfast was superb, many options and many tropical fruits amd good atmosphere. The facilities were awesome, especially the ocean beach pool, with the nice view and again, excellent service. No need to mention about the rockbar, you must go there!
Rates a bit high,but it worth your every penny.

  • Stayed February 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Miranda1912
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakarta
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 23 February 2012

This review is long overdue, we stayed at one of Ayana’s villas for 4 nights. I was astonished by the astounding beauty of the resorts and the view. We were also especially amazed by the customer service. The staffs were very friendly and very polite, it was very a pleasant surprise as I wasn’t expected any of that. The food was delicious although a bit pricey for me.
The villa was clean and I loved taking a tub bath while looking at such a beautiful view.

Best experience so far in Bali. Looking forward to come back.

  • Stayed March 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AppleMuffin710
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AYANARESORT, Room Executive at AYANA Resort and Spa, responded to this review, 6 March 2012
Dear ‘AppleMuffin710’,

Thank you for taking the time to share your experience of your stay at AYANA last year. I am happy that you still have fond memories especially of our friendly and caring staff, your villa and the dining options, for which we strive to provide the highest quality of cuisine at competitive prices. I look forward to sharing our hospitality again on your next trip.

Best regards,
Clive Edwards
Room Executive
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Magenta, Australia
Level Contributor
45 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 23 February 2012

Ayana is a holiday experience to die for. Unbelievably friendly service, wide range of restaurants, with even the most expensive about the equal of an up-market Sydney pub for food. The buffet breakfast features Balinese, Indonesian, Japanese and Western food, changing daily and with a very wide range of fresh fruit and juices. Our Ocean view room had a great view which included the stunning Bali sunsets.

There are several pools - all with great service for towels, free chilled bottled water, plus chargeable food and drink. The Rock Bar is already a travel landmark in its own right and regularly written up in travel reviews. The sunsets are as good as they say.

We didn't try any of the spa facilities but the "18 hole" golf putting course is fun and challenging.

For a very special add-on, consider investing about $A90 per day per room for a Club membership. This gets you non stop food all day in the Club Lounge and complimentary drinks from 11 am to 11pm including beer, wine and spirits. With the hotel beverages normally at beer at about $9 per bottle and a glass of wine about $19, you'll recover the cost very quickly. You'll find wine very expensive in a local bottle shop too, due to very high government taxes - a Bali made Chardonnay (from Australian grapes) is $A21 and over $A50 in a hotel or upmarket restaurant.

The Club Lounge also has a free share laptop which you can use for the internet. (You have to pay to use your own gear in any part of the hotel, including the lounge).

The only negative is that in common with every hotel we've stayed in world wide, of however many stars, WiFi in rooms does not work. Worse still, and again as do others, they charge for it. The mobile phone networks in Bali are also frustrating as at least 3 or 4 keep coming up on your phone with varying levels of reception and almost never 3G. They send you SMS at 2 am too!

So forget electronic communication, go and have the holiday of a lifetime and just relax and be spoilt.

Room Tip: Ask for an Ocean View room - sometimes they'll give you this as a free upgrade which we received...
See more room tips
  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AYANARESORT, Rooms Executive at AYANA Resort and Spa, responded to this review, 24 February 2012
Dear ‘David S’,

Thank you for taking the time to share your review and photos. I am delighted to hear that you enjoyed the special benefits of the Club Lounge, along with our grounds and facilities especially the restaurants, pools, putting golf and sunset session at Rock Bar.

I value your feedback about the telecommunication network within our resort including internet access and telephone reception. We will continuously work on improving this facility. The latest upgrade to our internet network is the addition of a new WiFi Hotspot at Rock Bar.

I look forward to welcoming you back to AYANA in the future.

Best regards,
Clive Edwards
Rooms Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about AYANA Resort and Spa

Property: AYANA Resort and Spa
Address: Jl. Karang Mas Sejahtera, Jimbaran 80364, Indonesia
Phone Number:
Region: Indonesia > Bali > Jimbaran
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Jimbaran
#5 Family Hotel in Jimbaran
#6 Romantic Hotel in Jimbaran
#7 Top resorts Hotel in Jimbaran
#10 On the Beach Hotel in Jimbaran
#11 Spa Hotel in Jimbaran
#12 Luxury Hotel in Jimbaran
Price range (per night): ₹ 15,391 - ₹ 26,413
Hotel Class:5 star — AYANA Resort and Spa 5*
Number of rooms: 290
Official Description (provided by the hotel):
The award-winning AYANA Resort and Spa Bali is a world-class destination resort located on 90 hectares of cliff-top land perched above Jimbaran Bay, just 10 kilometers from Bali airport. AYANA’s majestic sunsets and ocean-front views are complemented by white-sand beach and shared facilities as Bali’s only integrated resort with RIMBA Jimbaran Bali. With full access to all dining and recreation at both AYANA and RIMBA and complimentary resort shuttle, guests enjoy the most extensive on-site facilities of any resort in Bali. There are 15 restaurants and bars including the famous Rock Bar; exclusive private beach; 11 swimming pools; world-class Spa with Aquatonic Seawater Therapy Pool and Spa on the Rocks treatment; golf-putting and fitness center; and complimentary WiFi. ... more   less 
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Also Known As:
Ayana Hotel Jimbaran
AYANA Resort And Spa Bali/Jimbaran

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