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“excellent location but poor upkeep”
Review of Surbee Resorts

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Surbee Resorts
Ranked #64 of 74 Hotels in Mussoorie
Reviewed 17 July 2011

We visited the place just ahead of the monsoon showers hit the place. The resort can boast of enriched flora with bouqets of flowers and greenery all around. We stayed in their suites , and we could take our car just next to the entrance of the room. This was very comfortable specially for senior citizens.

As for the room, i would say that they could be a lot better. They have almost everything in place, but it needs finishing. We had to shift our room due to faulty toilet only to find another room, whose bathroom door was stuck. But the big TV with tatasky connection was a relief. They have pool table, tennis etc, but that too lacked lustre with broken pool table and ill managed rooms.

The room service was prompt and good, staff is very courteous and helpful.
Overall , they can be a lot better than what they are at present. If that happens, they can become most sought after property for sure.

Room Tip: Please check your rooms thoroughly before checking in. They should be functional in all aspects.
  • Stayed: July 2011, travelled with family
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1  Thank Namit J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (41)
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33 - 37 of 41 reviews

Reviewed 11 June 2011

hi,
services quality is good like budget property not like 3star, my husband booked this hotel and now he is thinking for refund amount because they charge like 3 star but its a budget class property

  • Stayed: June 2011, travelled as a couple
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5  Thank yaminisharma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2010

i am writeing this review soon after i came back with my bags fill with great memory made in this resort with my family and family friends. The resort is perfectly placed in a noncrowded valley 6km away from mussoorie market . Here you will find your self in between nature's beauty.resort is capable of delivering u with all the basic as well as luxuary aminities covering with a gym,kids play room,TT,pool,skating,in built park and lots more to explore..u should vist this resort if u are in town to explore the new hights of joy with nature and your partner...further i recommend to visit here in off season for a peaceful enviro and to sleep on a desired matresses (suite,cottage)...by:-sayan,simpal & suman

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3  Thank 24sayan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2010

- booking experience not good had to call multiple times for getting the confirmation. After making the payment I had to follow up number of times with the booking staff to make sure my money is not swallowed.
- rooms are too small and not kept clean at all.
- towels are too dirty and torn from many places.
- food is very very bad and i bet anywhere else in mussoorie you can get a better food than this.
- behavior of reception and kitchen staff is bad.
- all services and food are of poor quality but still priced very high.
- gym is very conjusted and no free space is there
- table tennis and pool facility are also very pathetic.

I rate this accomodation 1/10 (very very poor)

  • Stayed: June 2010, travelled as a couple
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6  Thank compskiguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2010

service quality is not so good as they charge there package cost, there delhi sales office staff is non educated not know about there property location, rajendar sharma told me that there resort is near by mall road with 4 star facilities but when i reached there it was so horrible its allmost 8 km from mall road. and sharma told me to deposite some advance payment in his personal account when i asked why in personal account he told me that he is patner in resort but when i call direct number of resort i found that he is just sales man. there are so many wrong statements given to me by sharma. its really shameless staff.

  • Stayed: May 2010, travelled with family
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4  Thank 98765Delhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Surbee Resorts

Address: 6,Milestone Kempty Fall Road, Mussoorie 248179, India
Region: India > Uttarakhand > Dehradun District > Mussoorie
Amenities:
Fitness Centre with Gym / Workout Room Kitchenette Restaurant
Hotel Style:
Ranked #64 of 74 Hotels in Mussoorie
Price Range: ₹ 2,575 - ₹ 6,696 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Surbee Resorts 3*
Number of rooms: 44
Reservation Options:
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