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“Average Hotel at a good location”

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Tulip Inn Green Castle
Ranked #58 of 77 Hotels in Mussoorie
Reviewed 17 May 2017

We stayed in this hotel for only one night and found it to be an average hotel at good location. Staff is courteous and helpful, rooms are small and need proper upkeep. View from the rooms are nice. In case of power failure one has to climb the stairs because no power back up.

Room Tip: Choose a room facing Mall Road
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  • Stayed: May 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Surendra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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16 - 20 of 130 reviews

Reviewed 24 April 2017 via mobile

Lovely location, right in the middle of mall road.
An amazing sight of hills from the room.
Service is average.
The food is pathetic.
Too much salt in almost all the dishes.
parking lot is spacious.
The buffet breakfast was cold and stale so they made us fresh paranthas.
overall an average experience.

Stayed: April 2017, travelled with friends
1  Thank ABHIMANYU K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2017

The best part of this hotel is it's location. It earlier was Green Caste and the Tulip Inn group has bought it now. It was being renovated when we went recently, so that was nice to see.
We had a family room which has 1 double bed and 2 single beds, has an amazing Mall Road and valley view. The flooring is old style and they should look to change that. Our room wasn't renovated yet, so I hope they do make some changes to make it look new and fresh as it did look a bit worn out and old.
Breakfast was nice and we had no complaints about the food served there, they didn't put the buffet and asked us to order whatever we wanted.
Room Service needs improvement as I had to walk down to the front desk after they didn't serve even after 3 calls.
They have rood top parking which is easily accessible, so that's an advantage,

  • Stayed: February 2017, travelled with friends
    • Value
    • Location
    • Service
Thank Rahul_Taluja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2017

We booked two rooms both on same floor as reception. Rooms were good, there was heater also.
The problem was it was smelly, no cross ventilation, and there were used toiletries. So I asked for new toiletries especially tooth paste. I was assured we'll be provided that in a short while (twice). A short while never came.
However they provided room freshener right away. But after like 2-3 hours the smell was back but it was 1:00AM by then and we were so tired. The hotel was all packed as we were informed.
If you are booking this hotel make sure take room with proper cross ventilation, the exhaust-fan in wash room will do no good. For 4000+ per night I'd say poor. The only plus points were the breakfast and hotel staff was well mannered.

Stayed: February 2017
1  Thank Rajkamal B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Green_Castle, Guest Relations Manager at Tulip Inn Green Castle, responded to this reviewResponded 18 July 2017

Good evening Ma'am,

First of all, we are sorry to hear that our services did not meet your expectations. we would like to apologise for the same. Kindly provide us with your email Id as we would like to make it up to you in the near future. Your feedback has been valuable to us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 January 2017

excellent service,rooms,food..it was fantastic to sit in the balcony of the rooms and see the total view of the mall road.the hospitality is very good.staff is also very good.comfortable stay.luxurious rooms

  • Stayed: January 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Lokesh B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tulip Inn Green Castle

Address: The Mall Road | near SDM Court, Mussoorie 248179, India (Formerly Hotel Green Castle)
Region: India > Uttarakhand > Dehradun District > Mussoorie
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites
Hotel Style:
Ranked #58 of 77 Hotels in Mussoorie
Price Range: ₹ 3,057 - ₹ 7,325 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Tulip Inn Green Castle 2.5*
Number of rooms: 35
Official Description (provided by the hotel):
Tulip Inn Green Castle is a unique holiday experience blending modern design with a nod to history in typical Uttaranchal style. An intimate thirty-four guestrooms combine sleek style with luxurious comfort. Located on the mall, Green Castle Hotel Mussoorie is perfectly situated between the worlds of business and leisure. Green Castle Hotel is located steps from the vibrant Gun Hill. Mall Road restaurants and shopping paradise are minutes from the hotel. ... more   less 
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