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“For Business and Leisure” 4 of 5 bubbles
Review of The Golden Palms Hotel & Spa

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The Golden Palms Hotel & Spa
Ranked #19 of 74 Hotels in Mussoorie
Kolkata
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“For Business and Leisure”
4 of 5 bubbles Reviewed 17 November 2011

A very well maintained hotel in the mall road of Mussoorie India, this hotel offers a a very good ambiance for a comfortable stay. The staff are courteous. The rooms are well maintained and most of them have a very nice view of the mountains. The facilities provided are adequate and the rooms are spacious. The toilets are clean and well maintained. Room heaters are provided for winter stay. The food is excellent and the complimentary breakfast gives a complete range of indian food and the basic continental cuisine. Business meetings are well arranged and evening get-togethers are well served in the spacious lawn behind the hotel. The location is very convenient for tourists as it is on the Mall Road which is the place for shopping. The hotel also arranges guides and cars for seeing around Mussoorie at proper rates. All in all, a nice hotel.

Room Tip: Ask for a room with a view of the mountains adjacent to the lawn.
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  • Stayed November 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank DrSudipGupta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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233 reviews from our community

Traveller rating
    108
    70
    28
    10
    17
See reviews for
116
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
  • Russian first
  • Any
English first
New Delhi, India
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 14 November 2011

The hotel is beautiful, that could be a reason for you to stay, but the staff is super ill behaved and they offer variable rates to guests...to an extent it is unbelievable! The service is slow...food isn't the other invitation either. The rooms are not even equipped properly, as in the room slippers etc! The bed linen is stained and just freaks you out!!!

  • Stayed November 2011
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Parul_Talwar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 5 November 2011

Unlike the other properties in mussorie which r compact n small this is rather a big property(as per the hilly terrain)..really beautiful reception, beautiful property, big rooms n infact every room has got a balcony with chairs n table over looking the garden area n the valley below..the decor is quite contemporary, very tidy n rather spacious rooms..talking about the food..both the buffet n ala carte r a nice bet...n u can enjoy ur meals outside in the garden as well in the restaurant..thrs also ample parking space in the hotel in case ur cmg driving in ur own vehicle..for kids they have a few activities like the swings n slides..overall wud want to go here again becoz it's just on the mall road n is one of the best properties in mussorie...

  • Stayed January 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Rhea S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai, India
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 4 November 2011

This hotel was great, as the location was just at the beginning of the Mall Road and the backside of the hotel had great valley view.
However the food was ok and service was little slow during buffet breakfast.
Rest everything was good.
Just remember that there is a small part of Slope walking to-fro the hotel to mall road.

Room Tip: Ask for the Valley View. and the valley view rooms on the ground floor open straight into the common...
See more room tips
  • Stayed October 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank ThakurG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 26 August 2011

HI to all

I am always in a habit of promoting the property, where i get al my priorities to the fullest. And if i like the property than i always make it sure to tell and to promote to the fullest to my friends and relatives. This was my first stay at the hotel.
The overall experience was good with the staff , room , room service but the only problem i found is at the Reception, which is not very user friendly.

If we talk about the room , yeah it was nice and has all the luxury ,that is needed.
As I always want to live at the fullest whenever i go and stay in the hotel as there i always want to RELAX. So in total i got all.

I would be visiting again , very soon with my friends ..

Room Tip: I recommend to take ground floor rooms facing the valley.
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  • Stayed July 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank RACHITBHATIA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Golden Palms Hotel & Spa

Property: The Golden Palms Hotel & Spa
Address: The Mall | Kuluri, Mussoorie 248179, India (Formerly Park Plaza Sylverton)
Region: India > Uttarakhand > Mussoorie
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#10 Luxury Hotel in Mussoorie
#16 Family Hotel in Mussoorie
Price range (per night): ₹ 5,099 - ₹ 13,352
Hotel Class:4 star — The Golden Palms Hotel & Spa 4*
Number of rooms: 45
Reservation Options:
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Also Known As:
Park Plaza Sylverton Hotel Mussoorie
Park Plaza Mussoorie
Mussoorie Park Plaza

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