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“Good view of Queen of Hills Mussoorie”

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Country Inn & Suites by Carlson Mussoorie
Ranked #7 of 75 Hotels in Mussoorie
Certificate of Excellence
Reviewed 12 March 2011

This hotel is located in Mussoorie and not in Dehradun. Dehradun is the big town at the foothills of Mussoorie- a beautiful hill station. This property is located at a great height, and presents a good view of the distant hills. It was undergoing intensive renovation when we visited. The main Chef was on leave. The staff strained to serve our conference- business meeting of 40 persons as we were good income in this off season. But food was too spicy. Rooms were quite large. Conference hall too big to keep us warm. No generator when there was power cut of half an hour.

  • Stayed: March 2011, travelled on business
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1  Thank DGLION
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641 - 645 of 645 reviews

Reviewed 11 March 2011

This hotel is in Mussoorie- a nice hill station 29 km from Dehradun (it is wrongly listed in Dehradun) The hotel is at a steep height-so for those lovers of staying at high altitude, its a bonus. But you must have proper conveyance for convenience. If you like to stay near market, and don't have conveyance, this property is not meant for you.
The hotel is being renovated, and we were told that the property is being converted in to Country Inn chain w.e.f. 1st April. Since we went during off season, the service was not proper. Even the chief cook was on leave.

  • Stayed: March 2011, travelled as a couple
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    • Location
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3  Thank Jayv1504
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
139
Reviewed 26 April 2005

Me and my wife being a nature lover are on the road to the extent possible. Last year we decided to spend a long weekend in nearby hill station Mussoorie. My travel agent booked me for Best Western Oasis resort. It was probably one of the worst mistakes that we have ever made in selection of hotel.

When we arrived at hotel, we were surprised to find that it is not reall Best Western franchise instead it is just Oasis Resort. They are abusing the name of Best Western.

Anyway after lot of bad service issues finally we landed in our room and ordered for food in room service. When food arrived to my uteel surprise I found TWO BIG roaches in the Dal Makhani. I went all furious and went to find the manager. During day time at 2 PM manager was absent and was taking a nap in his home. He finally arrived in half hour and said sorry without conviction. He was rude to the point that he won't charge me for the food.

The story didnt stop even here. The hotel has foul smell, toilets not properly maintained and a lot of other issues which are always there in a badly run hotel. We asked them to sterelize milk bottles of our baby and they put the bottles on heat. They all got melted and they returned those melted bottles to me. Manager when he is not sleeping can be found playing pool with his cronies.

In my wide experience as a tourist and staying in hotels ranging from hell holes to seven stars this was one of the worst experience. Certainly zero value worth of money. I will advice anyone to stay away from them like plague.

  • Stayed: September 2004
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39  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago
Google Translation

Room Tip: Первый этаж очень шумный , под окнами стоянка авто, когда привозят клиентов всегда сигналят, извещая...
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  • Stayed: October 2017, travelled with friends
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Thank NataliafromRussia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnuragSingh1, General Manager at Country Inn & Suites by Carlson Mussoorie, responded to this reviewResponded 2 days ago

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Reviewed 6 November 2016
Google Translation

Stayed: March 2016
Thank kentuki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnuragSingh1, General Manager at Country Inn & Suites by Carlson Mussoorie, responded to this reviewResponded 17 November 2016

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Additional Information about Country Inn & Suites by Carlson Mussoorie

Address: Convent Road | Near Library Chowk, Mussoorie 248179, India
Phone Number:
Region: India > Uttarakhand > Dehradun District > Mussoorie
Amenities:
Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 75 Hotels in Mussoorie
Price Range: ₹ 3,962 - ₹ 15,914 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Country Inn & Suites by Carlson Mussoorie 3.5*
Number of rooms: 50
Official Description (provided by the hotel):
Explore Mussoorie from Hotels's prime location for a unforgettable adventure in the heart of the stunning southern Himalaya Range. Perfectly suited for couples, solo travellers and family alike, each of 50 warmly decorated rooms and suites at the Country Inn $ Suites hotel in Mussoorie provides all the comfort of home along with impeccable service. ... more   less 
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