I recently been to Sterling Resorts. I had worst experince ever from the variety of hotels and resorts I have visited.
Here are some major drawbacks:
-Very far off from Main city and there is no local conveyance available. Sterling charges are too high each time you want to go out to market :(
-Staff very non co-operative and unfriendly. Most of the staff is rude to the guests and unpleasant to talk with. No hospitality, bad room service.
-Too many stairs to climb. My room was around 200 stairs down which is really very difficuly with family.
- Room cleaning/house keeping do not do utensils cleaning which is pathetic. Guset vising for a day-2 should not be expected to take detergents and scrub for utencils cleaning.
Also they asked to keep room service utencils outside the room. So we put it outside with some chololate wrappers and lychee covers and they took the utencils but left the wrappers there which created so many ants creeping in the room.
-Rooms are big but not in good condition like choking bathrooms with stink, bad flooring, old furniture.
-During checkout they just left the luggage to the top stair and not cooperative enough to bring it till parking. No car cleaning service.
-They levy charges on small things without asking/letting you know.
I will advice never to visit Sterling Resorts even in condition of need.
- Official Description (provided by the hotel):
- At Mussoorie - Dancing Leaves, all is anew - new name, new décor. Experience the good old charm of Mussoorie and the alluring Doon valley from the comfort of premium modern rooms that have been just renovated to take your holidaying experience to the next level. Located 2.5 km from the town of Mussoorie, on a patch of hillside land which is combed by 300 steps is Sterling Holidays - Dancing Leaves where nature awaits in all its glory. ... more less
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